FIVE STARS IS NOT ENOUGH!!!…read more This is the first time I have ever had to work with a restoration company. I'll be honest in saying that I was worried because I was in HIGH NEED and these types of companies know this. I had the opportunity to work with Integrity Restoration because my sump pump failed in my FINISHED basement. George, from Integrity answered my call at 0700 in the morning. He gave me some pointers on the phone to help begin the water evacuation right away. He gave me a approximate arrival time and was here right as promised. Once we agreed on the coverage and cost, he and his crew of four got to work on vacuuming up the water, ripping out the carpet, and salvaging our personal items and furniture. They laid down floor protectors on the main level to protect our hardwood floors. They cut out the damaged portions of the walls and set up several industrial dehumidifiers and fans. Over the course of the next three days, George checked in with me to see how everything was progressing. The basement is bone dry. Once this part of the process was done, he then wrote up the estimate for what it would cost to rebuild everything that was damaged, This made making the insurance claim VERY easy. While I hope I never need the services of Integrity Restoration again, if I do they are the ONLY company I will call. George treated me as though i was his only customer, which from the ringer on his phone, I know I wasn't. Integrity Restoration is a TOP NOTCH company to do business with!

From the owner: Full Service Fire and Flood Restoration Contractorread more

I spoke with the owner, Daryl, over the phone regarding an inspection -- the customer service I…read moreexperienced was unparalleled. Daryl requested photos and a description of the issue which we discussed in depth. Even though the service requested was not appropriate for Rapid Response Restoration, Daryl still offered to provide advice and help any way he could. That type of customer service is rare these days -- Daryl is a good and honest man.

Quick response (called mid-day Friday, they were there on time at 8:30 on Saturday morning),…read moreefficient and honest assessment of flood / mold issues. It's in their interest to exaggerate risks to create work, but they were honest after a few measurements that there wasn't any serious hazard and little I needed to do, and didn't charge me anything.

If i could but 0 stars i would this company has been nothing but a nightmare to deal with from day…read more1 it took over 7 months to complete the repairs. Which i understand but i could have been less there were hold ups because of various different things that's could have been avoided. At one point i had to shell out $20,000 of my own money to get cabinets ordered that were being covered by insurance anyways because they wouldn't. that was a month long holdup. I had multiple workmanship issues and had to have them come out and repair drywall and other various things multiple times in the same spot and am still having issues. In fact i think they had to come back 3-4 times to repair the drywall seams that kept cracking in two different spots. Recently over the last year and a half i have been battling with them over flooring that they had to replace and install due to the water damage. The floor kept coming apart they had to come out multiple times to (repair it) before they had to contact a different company to come out. This other company Performers Carpet and Tile had to come out and remove probably 75% of the floor in my house and reinstall it and replace and handful of boards due to Omnicons incompetence. In doing so Omnicon apparently has not paid them for those repairs which was Omnicons fault because there is now a mechanics lean on my house that i now have to deal with and was never once informed about. No one has ever reached out to me about and charges at any time during the last 6 months after or before the repairs. When i contacted Omnicon about the certified letter i received i was brushed off by Fran who i had been dealing with which up until this point was pleasant to deal with and was told to contact accounting and was given the wrong phone number the first time and had to leave a message. I've dealt with Mike Bovio who disappeared on my multiple times throughout the process and wouldn't call me back. The owner Mike at one point came out to my house and threatened to stop the repairs because there was no movement and i called complaining and proceeded to talk to me like i was an idiot claiming i didn't know anything about dealing with insurance company's. Little does he know I've been dealing with insurance company's for 15 years. With that being said i would not recommend omnicon or the performers carpet company to anyone since now my house has a lean on it and no one wants to claim responsibility and pay the bill for their own poor workmanship.

I had a foundation crack in my basement, with a terrible leak late last year - my HOA called some…read moreguys that came and made the issue much worse, after complaining to my HOA, they sent out Omnicon. Joe and Joe got the job done like they said they would. Very professional and efficient. Now the row of townhouses where I live have horrible icicles and snow collection that is causing leaks, ice dams, and my garage door freezing shut. After sending an email to my HOA, I saw an Omnicon van pull up, I didnt get the man's name but he helped me get my garage door open and taught me how to fix it next time. Seriously, great guys - I feel very blessed that they were on the job!! Highly recommend!

I agree "Like it Never Even Happened " Workers were great…read moreand they did a great job. Highly recommend!

I cannot praise the work both Eric and Bill have done for us, their craftsmanship is impeccable,…read moreand their attention to detail truly commendable. We had a house fire, and Servpro of Joliet were given the task of restoring our home - what they restored for us was more than just our home, they restored our confidence in the structural soundness of our home, and what they restored was the joy we had felt when we lived in it. For someone struck with such tragedy, they walked us through the process with such professionalism, I will remain forever grateful for the work they've done for us. Both Bill and Eric kept in touch with us every step of the way, we got emails with estimates and everything was transparent, we got calls when things needed to be clarified and texts for reminders and other smaller inquiries - all within reason and never at the last minute or off hours. Our opinions were sought, welcomed and taken into consideration, and the customization of my home that I so cherished were taken by Eric and restored exactly the way they were - I know that was not an easy task, but ServPro did it for us! I love my home, now, it's new and is better upgraded than before, and any time my husband and I began going overboard or overthinking something, Eric and Bill would very logically walk us out of whatever money trap we were gonna walk ourselves into. I'm going right back to them if I EVER need anything done. And would welcome anyone to contact me for a reference or recommendation any time! I know I can trust these guys....they're my "go to" people now!!! Will post more pictures as we move in...

I saw Sal painting working in my neighborhood, read a positive review and decided to call. I spoke…read morewith Sal and within an hour, he was at my house providing me a very fair estimate and price for the job. Sal was friendly, engaging and professional. We discussed colors and paint and the next day, Sal was at my house on time and ready to start work. Sal worked hard and didn't stop all day other than to grab some lunch. He completed the entire job which included re-painting a large shed, re-painting all of the cedar above my garage and front doorway and my front doors in two days. He did a beautiful job, leaving my place cleaned and better than I expected in the end. I will absolutely be utilizing him again for my future painting needs and highly recommend Sal Painting to anyone looking for a hardworking, skilled and honest painter. Thanks again Sal!

Sal was great to work with. We started the process via a request for quote to paint my garage…read moredoors. He came over the next day and offered a fair price while clearly listing out what is and isn't included. We agreed and he started later in the day. The work he did was done well and with care. he take pride in his work which is important in painting jobs as its the details that makes or breaks a painting project. He did such a great job we decided to extend our project to include the front entry door. Again same great care and pride in his work. Highly recommend and tbh we are considering him for a deck restain project now next!

I would give them zero stars if I could! Total rip off! We had both our bathrooms redone by them…read moreand 4 months later we have to spend another $3000 to fix the crap job they did on the shower bench and grout. It took 4 months to do both bathrooms and left all the trash. No wonder he went out of business!

We had a mold issue in our basement and needed the probably resolved quickly. Austin came by on a…read moreSaturday to give me an estimate. He beat his competitors pricing and was efficient in his work. He even let us keep one of his large dehumidifiers in the basement until we could get our own. I would highly recommend.

Armin was a life saver!! My crawl space got some water in…read moreit from a toliet leak. I have radon remediation plastic in crawl space so the water just sat there. I had contacted at least 6+ contractors and was not having any luck finding one that would do the job or seemed legit enough. Armin came to the rescue - he got back to me within a few hours after I reached out. He gave me a very reasonable quote, came out just a few days later and completed the work I asked for. I will definitely use their services again next time I have a problem!

We worked with Armin on January 30, 2025, and had an excellent experience. He was timely, provided…read moregreat service at a fair price, and was very responsive to all our questions and requests. The mold was treated immediately, and we've had no issues since. Highly recommend working with him!