Called Bewise to get our carpets cleaned in our townhouse. Scheduling was smooth and they were able to work on my timetable. Kyle and his crew were very professional and knowledgeable. They gave me a great price, I could not refuse. The best part was the quality of work. All the years of stains in our carpet just vanished. Highly recommend for anyone looking for some clean carpets. read more

See all

NOTE: Within an hour of posting my concerns, Kyle contacted me and provided the reassurance I needed. I am now confident that I will continue to receive the service for which Bewise Master is known. Original review (including concerns related to what really just amounted to a communication lapse caused, ironically, by exceptionally fast & attentive service): In preparation for a recent move, I called Bewise Master for cleaning of two 9' x 12' wool area rugs. While not priceless antiques, each represented an investment, and I wanted a thorough cleaning before placement in our new home. Bewise Master has a great reputation in the area, and after a quick phone call with Kyle, during which methods and cost were discussed, I was told there was someone in my area who could pick my rugs up immediately. I was so pleased with the prompt service that it was not until after our move that it dawned on me that I'd received no receipt or formal acknowledgement that Bewise Master had taken possession of my rugs. All I was given was the driver's business card. I of course contacted them immediately, and I was reassured that this oversight was simply due to the fact that pickup had been so immediate. I was told the cleaning/drying process took a couple of weeks, as well. Given that (a) I still have boxes on the floor where the rugs will be placed, and (b) the movers' estimate was woefully low and I ended up paying twice what I anticipated (at a time when $$ are low, anyway--moving is expensive!), I am not in a hurry to have my rugs returned. That's not the source of my concern at all. Rather, I am, concerned about the rugs' whereabouts. I'd like written acknowledgement that they have been taken to the shop, and have been correctly identified as mine. At this point, I envision them adorning someone else's dining and living rooms, lying unidentified in a warehouse, or rolling around in a van because no one knows whose they are. Guys: the two tufted wool 9' x 12' Pottery Barn rugs are mine, and I'd like them back some day. In the meantime, I'd be grateful for acknowledgement they are in the shop, identified as mine. They were not inexpensive--at least not to me. I know others have rugs worth many times the amount I spent on mine. But mine are, well, *mine.* They are anchors in my home. They tie our rooms together and create warmth, both literally and figuratively. They were where my kids crawled and opened their Christmas presents. I like them and want to know that I will, indeed, see them again. I hope they haven't fallen through the cracks or been lost in the shuffle. I will be delighted to revise my review when there is resolution. read more

My condo flooded. I needed 450 sqft for my condo demoed and rebuilt. The job should have taken 2-4 weeks. It dragged out forever. My phone calls, texts and emails were never answered. His bill was $11,000 for the demo alone. He was so over priced and so difficult to get a hold of my insurance company refused to use him for the rebuild. It was nightmare dealing with them. I felt he took advantage of me. read more

I rent out a condo in Lombard, and after one tenant leaves one of the big things to do is to get the carpets cleaned. My last tenant had a dog and a kid... the carpet is only one year old but looked like it had been on the floor of Union Station for a year.. I called Kyle from Bewise 3 weeks ago, he made the appointment and remembered it. Had a bit of a delay coming to the condo, but for a very fair price promised the carpet would look like new... 2 hours later, I walked in and to my surprise, the carpet looked fantastic! Red stains are the toughest, he faded that out as much as he could without giving up.. there was no hassle or haggling.. they left everything else clean and the carpets were drier than I expected them to be.. I would recommend him for your home or business, and will be calling him back for my primary residence next week!.. read more

This is my second time I've used Bewise Master and each time they did an outstanding job cleaning my carpets. I have five children (no pets) who like to eat and drink while playing their Wii and my bedroom carpet was the dirtiest one since that's where they play, although Kyle showed me how dirty the water was after cleaning my kids bedroom, I think my master bedroom wasn't that bed. Both times they had completely taken out all stains and my carpet looks clean and fresh. I would definatelly use them again and had recommend them to another family and they called me to say thank you. read more

I've hired Bewise Master several times to clean my town home and every time they were prompt and did an amazing job. There were carpet stains that I was sure no one could take out but they got em out. I have 2 kids and the rugs in the car always get trashed with food or mud. Kyle steam cleaned my vehicle rugs and got all the gunk out. They looked like they were brand new. Highly recommend these guys, they do a great job and know their work. read more

Had them clean 4 chairs that turned out great. Also they steam cleaned the kitchen grout. The carpet was pretty bad and looked good when they left but after it dried the stains came back. We called and they came back out and they completely cleaned the carpet again. No question asked and very polite. I will call them again when needed. read more

I was sure my carpet wasn't going to come clean, but was pleasantly surprised! Kyle & coworker did an amazing job! They we're so professional and great attitudes. i would definitely use them again! read more

I had service done by Bewise Master, Inc multiple times at my house and I will definitely hire them again. Kyle and his crew have cleaned my rug and carpet as well as air duct cleaning. Amazing job done every time! Honest and responsible guys, reasonable price, and positive attitude. I would recommend them to anyone. read more

The guys came to my house and did an outstanding job. I am very happy. My carpets were pretty dirty, they made them look brand new again.

Bewise Master is a wonderful company to work with. The owner Kyle is professional, caring, and passionate about doing a fantastic job. He takes pride in his work in every way, and it shows in the outcome of the cleaning. We had him clean our carpets, ottoman's, couches, dining room chairs, and even our shower. Once this summer, we asked him to come to a friend's home to do an emergency cleaning. My daughter cut her finger and the bandage opened on a micro-fiber yellow couch. It was a disaster! There were blood stains everywhere. I even tried to clean them myself with a few different solutions, but nothing worked. He came over and used his cleaning magic on the couch to do a total removal - not only the blood stains, but other older stains that were quite visible. The couch looked better than when he started. I couldn't be happier with Bewise, and I feel blessed to have found this stellar company. Hire them, and you'll not only give Bewise rave reviews, but you'll thank me for the referral too! :) read more