Don't understand this place. They never have anything in stock. Check engine light is on and went…read moreto get codes read only to find out the reader is broken... or too lazy to help a customer out. Do yourself a favor and find a better nearby auto store

Great neighborhood auto parts store. A little difficult to find the first time because it sits…read morebehind and offset from the shopping center it is next to, so keep that in mind. However, once you find them they are well stocked to meet your automotive parts needs and usually have someone on site who can walk you through most problems. Far from a DIY shop, they will do some basic things like change your battery and change out your windshield wipers, free of charge.

Decent parts store, parts people usually professional and friendly. Sometimes there is a line, and…read morethey can usually find the hard to find parts. I recommend them as a good parts store.

Lester & Renee helped me when my battery died & I needed a new one. Having someone actually inform…read moreme about the benefits & warranties of different batteries & not trying to be sold on something I don't actually need was new for me & very refreshing! I felt confident making my decision for the first time ever! Very happy & will always come back here to ask for Renee or Lester :)

The BEST auto dealership in Jacksonville. My parents and I drove around to 4 other dealerships…read morebefore finding Auto Boutique. They were extremely kind, professional, and caring. They listened to our exact requests and did everything they could to get me leaving with a new vehicle the same day. I could not be happier with the service I received and with my new car. Bogdan was extremely helpful during the paperwork process. I can't remember everyone else's names but everyone we met and spoke with were amazing. Pricing was fantastic and they worked with us on financing. Any vehicle I need in the future, will be purchased through them. (Photo is after purchase since it was storming the day of)

Reached out to communicate on pricing and they told me prices were firm (Sorry if I'm going through…read morea dealership, I want to feel like I got a deal.) They also told me their price is the lowest in the market within 100 mile radius (which is a lie) it is also NOT below market price like they keep stating. Came here for the reviews and lots of people say the same thing and WORSE. So glad the customer service was a turnoff because the inventory at this dealership seems to be awful. No thank you! I dodge a bullet on this one, fewf

I really like O'Reilly's a lot. Some of the employees know cars well and some do not. But they all…read moreknow the parts pretty well. I am partial to Auto Zone because I worked there for three years. But, when I am in a pinch, I come here and it has always been a pleasant experience. I wonder how good their car/truck batteries compare to the AZ Duralast Gold batteries. Has anyone purchased their batteries before? I want to think they might be just as good.

Great service and knowledgable staff. Orlando is the man!! I'm new to the area and purchased a…read morereplacement tail light for my car from another OReileys in a different state. I took it in an explained I didn't have tools to fix it myself and without hesitation, the guy grabbed his tool box and stepped out to take a look. 10 minutes later the light was fixed! Excellent customer service.

DO NOT USE!!! This is by far, the biggest waste of money ever! There was absolutely ZERO soap in…read morethe machine. For background, my cars are cleaned quite regularly, either by me or the dealership after oil changes or other services. So this vehicle was FAR FROM grubby. It had pollen, a few bugs on the front glass and grill, and very minor spots here and there. Well, this horrible place didn't even get all of the pollen off!!! Or the bugs and spots! This company ripped me off for $20!!! Yes, it's a total ripoff! I never saw a single bubble to indicate that there was soap in the machine that supplies the spray wand, either for the regular wash or the tire wash, and even the RINSE costs another $5!!! I literally had to come home and REWASH my car! THEY OWE ME A REFUND!!!!

Touchless car wash takes your payment but never starts. Happened twice to me. Do not attempt to use…read moretouchless car wash.

We need a brake caliper for our Dodge Magnum. We went to Auto Zone and they were out…read more So, we went to O'Reilly Auto Parts. They took great care of us. We left the old part(core)to avoid the core charge. But, we forgot to take the needed clip off, so we had to go back and retrieve it. We really appreciated their great service and help. I failed to take a picture of the caliper. Pros:had the part we needed. Large parking are. Cons:none Recommend? Yes!

So I work down the street from OReilly's Auto Store and I have to say, from having to order parts…read moreor accessories from them for my vehicle or family vehicles I can say that are top notch. From knowledgeable sales people to friendly and pleasant cashiers I really enjoy dealing with them when my car is need of such simple things as windshield wipers to oil filters. Today was Customer appreciation day which I was truly amazed by. Complimentary food and drink was provided to anyone who does business with them or just a regular joe like myself who gets parts from time to time. Kudos to this organization who truly values their customers.

Grabbed the Gumout Fuel Injector Cleaner as it was on sale for $3.99 and will put it into the empty…read morefuel tank before filling up. This is a maintenance that I do for my vehicles every year so that the fuel system is cleaner. Easy checkout on the front counter and they accept cash as well for payment.

This is an Awesome location! Everyone at this location is skilled , friendly and knowledgeable and…read morego out of their way to help whether on the phone or in person . I always feel confident about the information I receive from this location . Thank you !

Just had my 1st experience using my new carwash membership at Luv Town Center & it was not a good…read moreexperience. I purchased my membership online (yesterday around 8:30am) & I'm going to suggest you do NOT do the same. I arrived shortly after 8am opening today & my license plate wasn't recognized. The 1st employee I interacted with informed me I had to give the system 24h to register my subscription. I was less than 30m early for the 24h mark. He said I could park up front & wait or come back. I decided to run an errand and come back. I arrived back around 10am. My license plate still was not recognized. The 2nd employee attempted to bring my membership up on the screen but it still wasn't showing as active even though I am able to bring it up on the webpage showing as Active. He did not want to let me in & only begrudgingly did so after I pointed out this would be the second time I was being turned away despite having a paid membership. If my future trips include issues like this, I will be cancelling my membership & going elsewhere.

I took my SUV through Luv Car Wash during a break between appointments, and I'm so glad I stumbled…read moreupon it! I had planned to find a car wash that afternoon, and this one just happened to be in the right place at the right time. As soon as I pulled in, I was warmly greeted by a kind older gentleman who made me feel truly welcome and appreciated--he even gave me a free air freshener, which was such a thoughtful touch. I opted for their $22 wash package called All the Luv, and it definitely lived up to its name. I couldn't help but giggle when I saw the wash area playfully named the Tunnel of Luv--such a cheeky and fun detail! My SUV came out sparkling clean, and I was quickly back on the road to my next appointment. Fast, friendly, and convenient--what more could you ask for?

These guys know their job and the know people! Like classic car owners and love they put into their…read morevehicles.

ordered a set of 4 ignition coils which should have cost $150. The person at the counter tried to…read moresell me 4 sets for $400- knowing full well my car didn't require 16 of them. And no one behind the counter said anything. I will never shop there again

They have the newest equipment they are good on pricing, quality work and friendly. We needed our…read moreair conditioner fixed in an Expedition and they had the equipment to do it. Dealership is off the chart for repairs

Had a coolant leak in my 2018 GMC Sierra 1500. Took to Mike's for a diagnosis. Had good comms…read morebefore, during and after the work. There was a hoke in the plastic radiator these trucks have. Mike's provided an accurate and I think fair estimate for the repair and promptly completed the work. Good- Been two days now and no more coolant leaks. Questionable- When I picked the truck up at Mike's I noticed a clicking noise soon after starting the engine. I went back into the office but it went away before Mike and I got back out to the truck. I have noticed that same new noise once more since I got the truck home. If it persists I plan to take it back in.