First impression of this "World-class Veterinarian" I was highly impressed! However, I allowed them…read moreto be my "trusted veterinarian"; HUGE MISTAKE. I was talked into starting the CareClub program which seemed extremely helpful, I was only able to take advantage of this for 3 months although I was locked into an agreement for a year. 27 days post spay surgery I had to make the hardest decision in my life due the severity of my attack. Completely came out of nowhere, I had to call animal control which took 3 days to remove my cat from my home..My first instinct was to call my "trusted veterinary clinic" I was asked from the woman over the phone "Why would you bring her here?". Extremely disrespectful and disheartening to hear that from the last people to touch your baby! I wanted to ensure that I was not going to be continuously charged for my CareClub plan so I have now called 3-4 times and physically went into the office to show the staff the severity of my wounds.. I was assured by the wonderful receptionists (THE MOST HELPFUL AND CONSIDERATE employees!) that I would receive a phone call from the Office Manager on Thurs, the 19th. I never received a call, so I called first thing Friday morning and was told that "oh the manager took care of it." I understand the situation was "taken care of", I deal with legal agreements daily. Maybe it's too much to ask, but I would have expected some sort of email addressing the termination of the agreement. WHERE IS THE COMMUNICATION?!?!?!? WorldClass Veterinarian? Hmm do your research.

Very friendly and helpful staff, got us in quickly. Vet was very knowledgable and had our chihuahua…read moretreated and sent home with medicine in a timely manner. Very grateful to have found a wonderful vet for our dogs!

We took our dog their with an open gaping wound from a cyst that had ruptured. They did not touch…read morehim or help in any way. Their solution was to have surgery and sent him home. We went home an did sock baths with epson salt and healed him ourselves. Never went back or ever will go back. Too expensive too.

Dr. Ashley and the staff are absolutely amazing! Their prices are very reasonable, they're…read morecompassionate, kind and cheerful! Something so rare to see today with people that do their job jobs, right! I am beyond thrilled that I have changed vets to BRAZOS WOODS veterinarian! Cannot recommend highly enough!

Drop off was a breeze, they were able to watch my dog and keep my dog happy over the course of a…read morecouple days. My dog was very grateful

You can tell they really care about your pups here! My dogs actually enjoy going here and one of…read moreour dogs is usually timid around new people or places. On our 2nd visit, he walked right in without me having to coax him. They both seem happy when I pick them up and I like that pics are posted daily on their FB page of the dogs in the play yards.

We have been here for years. Dr Sauzo is great as is the staff. I dont like having to use 85…read morecharacters for a review however.

Called to have them check my 14.5 yr old service dog who has bone cancer and probably recently…read morefractured/broke shoulder. Asked about them coming out, and although I didn't want to even think about it if she was better off being sent off to heaven. Girl said, yes Dr Souza can do that and he will bring a blanket to wrap her in. I said okay and she asked for payment of over $100 for mobile visit. I assumed that there might be an additional small charge worse case. Dr and asst showed up, spent a few minutes checking leg and speaking about situation and I decided it was best for her not to suffer. They were here about 15-20 min maybe. I took my other service dog for walk and probably 20 min after they left I get a call about paying for additional service. (Very unprofessional to bother someone that quick) I said I paid over $100 and they were here and provided service. There's an extra charge for blah blah.. nothing was mentioned when I asked about it on phone originally. I don't care charge card and I hung up. Very pissed off and my PTSD activated. 2x 100% disabled combat veteran and expect honesty, integrity and respect and got not much of that. Was charged a fairly large sum and the 15 min service was around $300. To me that is ridiculous. Make a little money I get it but don't take advantage of people. Dr was nice and seemed authentic but serious issues and would not recommend them.

Went in for my dogs annual visit for shots and a health check up. I knew my 8 year old Aussie was…read morehaving issues with her teeth. Bad breath and lots of tartar. The Vet pointed out that her gums were red and infected. The technician gave us a plan with how much it would cost and the details of what would be done. We made the appointment 2 days later. They kept her for about 6 hours total. They did a great job and we are so thankful it went so well!

Started bringing my pets here a few years back and prices used to be very affordable but since…read moregetting the new building built prices have doubled per visit and they want to add everything possible to the bill and always come back with a long list of things our pets need to make a high bill. I had to change vets

I love taking my doggies here. I know they will be handled with love. I am aware my dogs are jerks…read moreand sometimes will get snappy. They come bouncing out pretty and feeling even better! Worth every cent.

Under new ownership and has a new name: Dawn's Almost Human Pet Grooming…read more I've been taking my big 4 legged baby to see Dawn for 9 years. She absolutely adores dogs and is especially skilled with dogs with anxiety. My Bella is always so nervous and shakes when we go to get groomed. But not with Dawn! And especially not at this new location!

We've gone there for years to have our dogs groomed. The last few times they've butchered my dog's…read moreears- choppy and scraggly. This time he tried to say it was because of matting- they got matted because of how they were cut last time. Hey also took our other dog to the vet because he was limping- not bleeding, not crying, but favoring a leg. He's old! He gets stiff when he's been sitting. They could have called before taking him, but they said "Well our policy says if it's urgent we take them immediately." That was not urgent! So they removed him from the store, had who knows what person transport him, and took him to an unknown vet because he's old and has a stiff leg. Never again!

I hated my experience here , I took my maltipoo here to get a trim and let all of his hair be…read moreout.Unfortunately I come to pick him up and all of his hair is gone LITERALLY GONE. I ask her wtf happened to him this isn't what I asked for . one lady says we'll we did call someone to tell what happened n didn't call anyone . no one phone has rang but do not come here bc of horrible communication and even more problems now I will have to drive to pearland or Houston just bc this location is horrible .

Just got my tiny little Maltese! He's so sweet! This was a great experience. I'm very pleased!read more

This is my second time purchasing a Yorkie from Jon and Jimmie, and the experience is always a…read moregreat one. I purchased "Knuckles" from Jimmie over Memorial Day weekend. I've taken him to the vet and he has a great bill of health. Thank you so much for providing our family with another great pup! We named him Thanos :)

I bought 3 sets of 4 tetras and a elephant ear betta on 03/22/24 (03/24/24 todays date)and 1 died…read moreno biggie just exchange it at the store right. I have the receipt. Everything should be easy Peezy WRONG! After cleaning up my dog's accident I spoke to the cashier about exchanging my dead fish. She said she needed the water from my tank and I was confused? I have the fish and receipt what does the water come into play. All my other fish are alive and thriving as they should it's been 2 days. She told me that's was policy and it just was confusing I can see if it was a week but no 2 days is ridiculous. I called customer service they were no help but again it states "In a properly established habitat, Petco guarantees freshwater aquatic life for 30 days from the date of purchase. A receipt is required, and a water sample is recommended for all refunds or exchanges. Ask a store partner for details. There is no guarantee for saltwater aquatic life, which have unique requirements and are very delicate. If you experience a loss of your marine fish, freshwater fish, invertebrates, or live plants that was purchased online at petco.com within 7 days of delivery please contact Customer Service at 1-877-738-6742 Recommended vs Required ...

Know what you are buying and who you are buying it from…read more 1-877-738 6742 customerrelations@petco.com First and foremost, the national ferret vendor had placed a hold on ferrets and requested Petco stores quarantine them to watch for signs of distemper. My boss thought she knew better than Petco and the vendor so to get around the black out, she sold the ferret as a cockateil so she wouldn't get caught. If you have bought a ferret in the last 30 days, it may have distemper and has not had its rabies shots either. And if the fish lights are off, and the aquatics specialist is not there, THEY ARE LYING TO TO YOU. They just don't want to help you. Call corporate. Photos are not in order but are as follows ( things have been removed if they have an innocent person's name mentioned. 1) day one and two of crickets not being cleaned. crickets let off a gas that kills other crickets so if you wonder why half are dead before you get home, thats why. 2) animals with no food or water 3) Hamsters stress and die very easily. Petco recommends they be place in our wellness room and given electrolytes and probiotic for 48 before being placed on the floor. They do not do this which results in hamsters getting wet tail and dying within a week. 4) strange liquid on the floor after my day off 5) rat droppings and eating bags . It took 3 months to get it under control and i was told to tape bags that were eaten and to clean cat furniture they were nesting in. I refused. 6) six baby chameleons improperly housed all died 7) visible rat snap traps and Are reachable by customers and children. These have since been removed after I complained to the DM 9) failure to thrive bearded dragon left to die rather than put down. it suffered for weeks before it starved to death. 10) employee hold till payday area. Things on sale that you could buy that they hold back for weeks until they can afford it or the price goes down. 12) third day of spider molt and a filthy reptile cart 13) three day old dishes in Wellness number 14 ) Mahesh my district manager being made aware animals were not being fed 15 ) boss never called to get alarm codes for herself or others so she just had everyone use mine for 5 months 16) had a man ( no names but i hope he sees this, i will be a witness for you of you decide to report it to TWC) working for us for over a month without being hired, supposed to be being paid under table but she didn't even pay him so he hasn't worked at the store in 6 months but she won't fire him because she's afraid she'll be reported ( You know who you are, they are working out a way to fire you and not get a fine) 18) times my boss left early without asking leaving us short handed on important days like vetco. 19) pallets not placed 3 ft away from electrical equipment. Fire marshall would have a field day

This is our second go round with Paddy and Amy at Citizen Canines. Our newest rescue is a heeler…read morethat was very reactive. They have shown us how to set boundaries that are safe for all of us. We are forever thankful for the work they've done with Huck and our first success doggy, Sadie. if you have reactive dogs, don't give up on them... CALL these guys!

From the owner: Citizen Canines is an all positive behavior training program, offering private classes for puppies…read more8 weeks to 9 months and adult dogs 9 months and up.