I don't write reviews lightly, but my experience with Fillmore Spencer was deeply disappointing…read more My wife and I cared for my grandfather in his home for over a decade. During a critical court case involving his situation, the firm failed to appear at the scheduled hearing. I had to call the attorney myself to ask where they were. When they finally arrived, they were completely unprepared. As a result of how the case was handled, my grandfather was ultimately forced to leave his home and move into a retirement facility, where he later passed away. Although Randy later took over the matter and refunded our payment, the damage had already been done. I also retained the firm for a separate criminal matter. I was advised to plead no contest and was told that after five years the record could simply be expunged. When the time came to pursue expungement, I was told they would contact the city prosecutor. Months passed with no updates. My emails went unanswered, and my calls were not returned. Eventually, the attorney handling my case left the firm and apparently did not transfer any meaningful information. Afterward, I was charged again to continue the expungement process, only to be told a week later that there was nothing they could do. No meaningful follow-up was made, and even a simple call to the prosecutor's office was declined. While they offered to refund the second charge, that does not compensate for the wasted time, lack of communication, or the consequences of the legal advice I was given regarding the plea. In both matters, I experienced poor communication, lack of preparation, and a failure to follow through. I cannot recommend this firm based on my experience.

Randy Spencer was a huge help during a stressful time. Our insurance company wasn't willing to…read morecover us after an accident, and Randy stepped in quickly. He was very responsive, asked the right questions, and kept things moving. He sent a strong letter to the insurer with citations to Utah law and made it clear he was prepared to file a complaint. Almost immediately after that, the insurance company changed their position and covered us. Randy was efficient and mindful about keeping his billable hours down, and he genuinely focused on making sure we were treated fairly. I'm very grateful for his help and would recommend him without hesitation.

Even though Jim could not represent me for the case I was involved in, he sat with me and answered…read moremy (million) questions and helped me make sense of all the legal speak/terms/etc. People doing things out of the goodness of their heart to help someone they don't even know is rare these days, but that's exactly what Jim did for me today and I appreciated it more than he'll ever know

----------------------- Its been a pleasure working with…read moreyour team. All questions always answered. Friendly and courteous to us. We have a lifetime relationship. Thank You for all your help to our family. ----------------------

John was a fantastic and professional lawyer who made dealing with my case so easy. He is very…read moredetermined and honestly did all the hard work for me. Thank you John!

John Easton is amazing. The outcome of my case was better than expected and John always got back to…read moreme within minutes if I had a question. Would definitely recommend his services.

My experience tanked after the first email exchange. It got worse after that. I don't usually use…read morethe term "mansplain" in regard to anyone, even if they're guilty, especially because emails can easily be interpreted negatively. Unfortunately, the second email exchange was worse, and there isn't a better term to describe the reply I was sent. Dale didn't seem to have a clue what I was asking for, and covered it by sending a knee-jerk response. It's okay not to know something, even if you're an experienced professional. I'm not the kind of person that freaks out about that kind of thing, because I'm assuming you're smart enough to find out. But if you're the kind of professional that is intimidated by that and lashes out in response? You're the reason people need lawyers to begin with. Thankfully the true colors were shown in just a couple of emails. I dodged a bullet for sure.

I had a child custody issue that I was dealing with and I didn't know where to start or what to do…read more When I reached out to Dale Ellsworth, he made himself available, made sure to answer all my questions, and helped me understand the process. He explained what the next steps I had to take, and all the ones that were about to come. It was a stressful time, but I could not be happier with the service that Dale provided. It was professional and I am so glad that I had his expert legal guidance to help me along the way. Thank you Dale!

Eric has been representing me for almost a year now. We had a very difficult case dealing with a…read moreprotective order, motion to enforce orders, and primarily a modification of parent time after some extraordinarily concerning information about my ex husband was brought to light. I liked Eric from the beginning, he had experience litigating against people with the same types of issues my ex-husband has. It's been a long eleven months, but we were able to come to an agreement in mediation. Eric's expertise and advice were absolutely invaluable during mediation. Eric has been extremely kind, compassionate, professional, knowledgeable, and experienced, and he does not take crap from the opposing party, or the opposing council. He did an absolutely fantastic job of advocating for me, but far more importantly, advocating for my children. For any further issues we have with my ex-husband we will absolutely be returning to Eric.

You expect top-tier service, but what you get is the exact opposite. In my experience, Justin…read moreseemed far more focused on securing the retainer than actually delivering results. After payment, communication became sparse, and no real progress was made on my case. He frequently offered excuses and blamed delays on the court system, but it was clear that the real issue was his own inaction. He prioritizes volume over quality, and I would strongly caution anyone considering his services. Hiring Justin turned out to be a total waste of both time and money. This review is mild compared to the nightmare I experienced.

I sent my case to many attorneys in Provo, Mr. Heidman was the only one who took his time to answer…read moreme. He explained to me why I had no case and even when I wrote back saying something nonsense, he wrote back and explained in more details about my situation. Now that I've been educated, I can leave this behind and move forward with my life. Thanks

Paid $300 for a consultation was told I had a great case, only needed to pay $10,000 for a…read moreretainer. When I was able to finally come up with the $10,000 I was told they no longer had litigators. Guess they don't need them if they can just collect $300 from everyone who needs legal help.

If I could give this firm a 10 star review, I would. I HIGHLY recommend Randy Morris as an attorney…read morefor your legal needs, as he has been helping me with a very complicated probate case involving 3 states for a year. Randy was a great listener, prompt, returned calls and actually has become one of my friends and confidants. Emotionally I could not have made it through my situation without Randy. He is relentless and is smart understanding the law and great legal perspective on how to win. Thank you Randy!

I used the Ault Law Firm for a slip and fall case that lasted 2yrs with a negative result. This…read morewasn't because I just lost. This happened because I had 3 different lawyers in those 2 yrs. Each time I got a new lawyer we lost a lot of momentum in my case until the defense realized this and came in for the kill. This firm cannot keep lawyers. Only one time did I find out I had a new lawyer because I was called by the owner Chris Ault the rest, I found out by calling because it had been months since I heard anything. The last lawyer I had didn't file a rebuttal by the deadline (90 days) even though he told me 3 times he would do that. Therefore, I lost my case. Since the last lawyer left, I have tried to reach Chris Ault to speak to him about this whole big mess. Apparently, he has decided I'm not worth speaking to. I also tried to email him with no response back. If I'd had one lawyer that put forth a good effort to win, I wouldn't be angry. Do not use this law firm unless you want to spend money with very little effort put forth on their part. A very unprofessional law firm and owner Chris Ault.

Great experience with the Ault firm, really helped me out of a bind with a case. Professional,…read moreknowledgeable and attentive, if you need intelligent and competent personal injury, family, or criminal law assistance be sure to give them a call. I'm glad I did!