Good service. But to mount and balance tires that we brought in. You charged 50 bucks a tire for…read more Seems quite a bit high versus others

We always get great, fast, professional service from Koplin. Any questions we may have are…read morepolitely and thoroughly addressed. When we've compared a service/repair quote with a dealership, Koplin's quote is for always for less. The courtesy car wash is a nice added bonus. We would highly recommend them to anyone - and have often done so on the Next Door app. Keep up the excellent service!

I spent good money for a full set of tires and pressure sensors and they couldn't even whip off the…read moreexcess bead sealer that was splattered all over my rims. Hopefully they at least got everything seated and balanced correctly. They are going to be hurting when the new tire and auto center open in town.

went in for a heater switch. they called and said that they couldnt get the correct switch tried 3…read moretimes. said they cant fix it. so I took my vehicle to the dealer and with out telling them the story they called me and told me that the heater switch was stripped, so I told them the story they replied that that is why they didn't fix it they stripped out the activator door taking it out and that's why they didn't want to now repair it. went from a $500 repair to a $3400 repair when I approached the corporate office they said to bad. you can't prove it. but I have documentation from the dealer that says otherwise.

My husband loves the service he gets here. Always positive…read moreand fair priced. He states this man knows what he's doing, is Trust Worthy kind.

I can't say enough good things about Mostek Auto. Jeremy & Melissa are salt of the earth and always…read moreput their customers first. Even though we know he's incredibly busy, Jeremy always takes the time to talk to us about whatever our problem is. They go above and beyond to help - recently we were out of town and our car at home had an oil leak. I messaged Melissa on FB and she instantly responded and they both worked out fixing our car while we were away. Really amazing service, affordable and they never up sell or try to fix something that isn't broken. We 100% trust and recommend this company over any other in town!

Worst customer service ever. Does not even merit the one star…read more They told us to "come early in the morning and we'll get the tires changed quickly." We live 1/2 hour drive from town so my husband got up early and arrived there at 8:30 am. They said, "It will take at least 2 hours." He didn't have the time so he came home. We waited a week and then called first to ask if they can get the tires changed that day. "Sure!" they said, "Come on in!" They never asked what kind of car it was, just assured us they could finish that day. We drove 2 cars in to town just in case we'd have to leave it overnight. My husband asked the tech when he dropped the car off, "Are you sure you can change these tires? This is an EV and you have to be careful of the battery on the lift. Have you ever done this kind of car before?" The tech answered, "I have never personally done this kind of car before but I'm sure we can do it." A couple hours passed with no call from them, so with errands done we returned home. About a half hour after being home we got a call from the tech saying, "We can't change your tires because we don't have the right size wrench." Now, a good customer service person would have weighed the prospect of just buying a wrench (a business expense write-off) against getting business from us of changing out our snow tires 2x/year. He then would have called us to apologize for taking so long and told us when the car would be ready. But no, he just said, "Come and get your car." We called back and explained to the manager, Ethan Hula, that it's a 1 hr round trip for us, so could they please just take the car for us the 1 mile down the road to another vendor who had agreed to change the tires? "No", Hula said, "We've never done that (the website advertises courtesy rides.). Call the other vendor to come get it." Unbelievable. We called the other vendor and they were happy to drive down the road and pick up the car for us. I really hope they noticed the wrench problem before putting the car on the lift because at this point I'm not confident about their competence in just putting that car on a lift without damaging the battery. Never once did anyone at Square Tire apologize for the poor communication or inconvenience, much less offer to make anything better. We will never again use this Square Tire or any other. Their customer service is horrendous. They don't seem to care to honor their word, nor whether they get business or not. Hard to believe they stay in business this way. Don't reward people like this with your patronage. Wish I had read the other reviews first.

It has been months since this happened... But the experiences of another have reminded me of the…read moresituation that I experienced and I'm still ticked when I think about it. After the way I was treated the last time I went to Square Tire, I will NEVER be walking into that place again and I will be sure to prevent anyone I can from going there. The guy's name is Adnan and he took on a shamelessly boorish attitude after I got frustrated with him as he seemingly just COULD NOT comprehend the problem I was describing and the situation I was in at the time. It quickly became apparent that he absolutely just DID NOT CARE, either. I had walked in just before closing time. (Yeah. Sorry. I had no choice, really.) It was rainy and wet outside and I was soaked/dirty after having taken a tire off of a vehicle when the bead popped. All I was asking him to do was put sealant on the bead and put air into the tire so that I could get a stranded vehicle off of the road for the night. I believed that I had reasonable expectation that they could handle this simple task. But he outright refused. He came up with any and every excuse as to why he could NOT perform this easy task. This is especially infuriating when taking into account that we were literally planning to be there the very next day to replace ALL FOUR tires anyway. That absolutely didn't matter to him, though. I finally started walking out and, just as I set one foot out the door, he decided to make a smart-ass comment - nice and loud. (I guess it didn't matter to him that there were other customers there who were already uncomfortable with the situation...) He just couldn't let me walk out and away from the situation. That's ALL he had to do. I dropped the tire, turned around and stared at him in disbelief. I was BEYOND angry. I demanded the corporate phone number. He smuggly told me that they weren't a corporate business. I then demanded the owner's name and phone number. He scribbled it down - all the while laughing at me saying, "Fine. Whatever. It doesn't matter. His name is Scott Eldridge and he won't care. I'm like a son to him. He'll just ignore you and side with me anyway." (As close to verbatim as possible.) I can't stand that kind of brazenly disrespectful attitude out of someone...and I told him that. I was incredulous as I told him that his attitude was garbage and that he had absolutely no business working with customers anywhere. His attitude only got worse... Words were exchanged and he eventually demanded that I leave or he would call the police. I just left in disbelief of what had just happened. You know what's hilarious about this, though? We went up to Walmart after that. It was late and they were closing soon, too. But a woman in the shop - who, in conversation, told us that she is 65 years of age - fixed us right up. She even went to the trouble to remove a nail she found for us and patched it. She said it was late and so easy that she didn't even want to charge us - all with a smile. Think about that for a moment... A 65-yo woman - at Walmart - was happy to do what younger man couldn't/wouldn't manage to do. This was some time in the later half of last year I believe. I never could get through to Mr. Eldridge. He didn't return my requests for a callback to discuss the situation. I no longer have interest in dealing with them; the damage is done.