If you're shopping for a new policy, or simply have questions of your current one, Arlette Rodriguez is the perfect person to go to. I had an issue with my previous policy, and Arlette was amazing at fixing my problem. She definitely deserves more than Five Stars for her amazing costumer service and help. Coming from a costumer service background, I knew she wasn't trying to cut any corners and jump on to the next costumer. She went out of here way and called me to make sure that I got all the emails I needed and that everything with my new policy was filled out properly. Thank you so much for the great laughs and the great help Arlette. You're definitely a one of a kind Insurance Agent. read more

Today I had an outstanding experience! I got the chance to insure three of my cars with the benefit of saving literally hundreds of dollars! I couldn't ask for a better agent than Majdi, he tried everything to make sure I had the best coverage while also thinking about saving me the most money. Unlike my past insurance I didn't have to worry about spending so much money on three cars. I would 100% recommend the la puente location and most definitely recommend speaking with Majdi. He will do his best getting anyone the perfect policy while saving the most money. Thanks to the freeway insurance team at la puente and also thanks to Majdi. read more

The service was great! I worked with James Robert and he was excellent. He kept great communication with me. He was straight forward and honest about which policy best fits me. He was even able to get me a discounted price for my monthly policy. He was down to earth and very easy to work with. If he missed my phone call or could not speak with me at that moment, he always made sure he returned my call in a timely fashion. I would definitely recommend this company to others and refer them to James. read more

I came in with my girlfriend and she didn't have enough to pay the down payment that was required for the policy. It was her first time getting car insurance and we can honestly say it was a pleasant experience. James Zavala was able to help us out by providing us with discounts as well as a flexible payment schedule. He was very generous and worked with us. My girlfriend was able to leave that same day with car insurance. We definitely recommend coming here. Everyone here was very friendly. read more

If it's your first time getting insurance then I would strongly recommend Freeway Insurance. The staff is very friendly and they provide great customer service. James Zavala is a great insurance agent, he helped me get the lowest car insurance rate, he's very knowledgeable, and patient in answering questions. James Zavala really cares about getting you the lowest car insurance rate and makes the whole process easy, he's very helpful. James Zavala thank you for all your help! read more

I have been going to so many insurance companies looking for full coverage on 2 of my vehicles none of my visits were not a walk through the park,as I walked into this office the agent victor greeted us as we were family and went into everything with detail and answered all our questions with honestly we were so pleased with his service I definitely would recommend any one who wants insurance and honest people thank you for your great customer service read more

I've been looking for a good insurance company since my previous company up and left California without notice. I was finally recommended one that for sure didn't disappoint. Kimberly Cruz was a big help for me and my pops. She was able to set us up with a great policy and low monthly payments. I was satisfied with her help and her friendly service and would definitely recommend this office to any relatives ! read more

I went to get a quote as I am coming to the end of my current insurance policy... I was skeptical as I thought I would feel like I'm going in to the sharks... but I wasn't.. Adrian was nice and very informative... I feel confident with the information he provided and will come back when my current policy ends... thanks Adrian again for your time! you invested into a new customer!! read more

This is the best freeway insurance office I have ever been in, and trust me I've been to plenty. The manager there Daniel is an awesome guy, he made me feel very welcomed and even gave me some tips about life. If you are in the market for some car insurance If youre in the general area and you're looking for some car insurance I really do recommend this office. Awesome service!! read more

I give 5 stars to freeway isurance at hacienda blvd.la puente .the office was new but the accomodation and how the manager mr.JORGE LOPEZ took care of my car insurance needs and my concerns with trgards to that has been amazing.he was really kind and very efficient.i recommend freeway insurance to all ya out there looking for the best car insurance. read more

Got my auto insurance through freeway and have been happy with my insurance ever since. I recently had to change the accounts for my automatic auto payments that were due in a couple of days and my amazing agent Jorge Lopez was able to switch the accounts that same day. Highly recommend, very friendly people. Thanks Jorge I appreciate the help! read more

En Agosto 17 del 2017 Contacte a un Agente de Freeway Insuranse Services y fui atendido por el senor JAMES ZAVALA Fue muy eficiente y Respondio todas mis preguntas y busco la forma de octener la mejor covertura y el mejor precio.poreso lo califico con 5 estrellas y lo Recomiendo el senor JAMES ZAVALA se encuentra en la oficina de La Puente. read more

Freeway Insurance Service was great, I had a wonderful experience, the staff is very friendly and helpful, they will give you the best lowest price possible which is amazing, James is the one that helped us and he is very friendly, nice and knows what he's doing, so I highly recommend going to get car insurance at Freeway Insurance. read more

After several years with the same auto insurance broker and no claims , my yearly had not gone down, so I decided to get outside quotes. Jorge Lopez gave a quote and saved me alot of money! Jorge was great and walked me through the entire process, I would highly recommend Mr. Lopez for all your insurance needs. read more

I've been shopping around for car insurance didn't have the best of luck...I finally was at my end point I walked into this office and the rep victor was very helpful he went over everything with me and I was able to understand him .I was very satisfied with this representative and would recommend this office read more

I've had a TERRIBLE experience with my insurance until I happened to come across Mr Majdy Abdel Salam (Jay) from this location. He went above and beyond to actually help me with my problem. That guy is AWESOME and definitely deserves a big raise!! THANK YOU THANK YOU THANK YOU!!!!!!!!!! read more

Came inside to freeway insurance and was helped by Gerson Barboza he took care of me and got me the right insurance that was looking for. Very helpful, and cool guy to talk to while I was getting my insurance. I recommend people to come here and ask for him. He will take care of you!! read more

I have been working with Arlene to lock down the best rates available for my full coverage insurance and she has provided great service in a timely manner. The office works with you to make sure you are happy with the choice you are making. I definitely recommend Freeway Insurance. read more

OH EM GEE!!! I was seriously stressed about insurance staing it, and the monthly payment for my two cars... seriously Adrian helped me understand the different options I had and made it a less stressfull process. THANKS ADRIAN!!! YOU'RE THE BEST! read more