Stay away. Email them, message them, call them. Don't pick up unless your automatic payment is not…read moreworking. Not professional and always hang up on you telling someone else would call you when they don't. Wish I can put no stars. Customer support is terrible.

Had called today to reinstate my policy that i had with Sate Farm and Jeannette was the one who…read moreanswered. Its hard getting good insurance as a person whos under 25 with points on their record. But today she helped me so much she managed to make a way for me to reinstate my policy and to try to lower my monthly as much as she possibly can. I've honestly had multiple people answer whenever it comes to insurance and just say how much i owe, but never on ways to help me lower my cost. One of the best interactions ive had till this day!

Thank you Jose J for helping me today. Will definitely recommend others to you . Very quick and got…read moreme a great deal

Raul Urquiza Agent, CA LIC#4414182…read more1201 Truman St San Fernando, CA 91340 T 818-361-1100 ext. 124289 E Raul.Junior.Urquiza@freeway.com Customer Service 800-300-0227 I want to sincerely thank Raul Urquiza (Agent, CA LIC#4414182) for his outstanding service in helping me secure insurance at the prices I was hoping for, especially in today's challenging and expensive economy. Raul was knowledgeable, patient, and truly went above and beyond to find the best options for my needs. It's rare to find someone so committed to excellent customer service. I am grateful for his hard work and highly recommend him to anyone looking for reliable and affordable insurance solutions. Thank you again, Raul!

Jason was very informative and patient to work with . He helped me pick the right life insurance…read moreplan through farmers . He ensured I got a good monthly price and went above and beyond to make sure the whole process went smoothly . A few key points as to why he's the best agent to work with 1) he lets you do all the talking meaning instead of selling you a product You don't need . He made sure it's a right fit By asking questions and then finding solutions . 2) he's punctual on appointments. And follows through with any question. 3) he went above and beyond to ensure the life insurance plan matched all of or needs .

Great service! Easy process, quick response. Thank you for answering all my questions.read more

I honestly wish I could have given this AAA 5 solid stars. Their roadside assistance has always…read morehelped me when I was in desperate need with my car breaking down here and there. I walked in yesterday at 12:10PM, and was greeted by a very nice lady. Her name was Pamela. She explained me the do's and dont's and we proceeded forward. What she didn't tell me is that I had to stand in line with the rest of the folks. So, I took a seat in their waiting area and waiting for someone to call my name. After waiting for like 5 minutes since she said they will call you soon, I approached the same window and Martin was nice enough to tell me that I had to stand in line. So I did! There were 2 people ahead of me, and Marisa called my name at window number 6. The process was very seamless, easy and quick. The entire visit took less than 30 minutes. Marisa was somewhat bittersweet. For a young lady, she was a bit quiet. I needed to renew my registration for the month of September. I asked her to photocopy my check and my statement too, in order to avoid problems with the DMV. I've had an experience when my payment was lost in the mail. She forcefully made her 3 steps to their copy machine and did me a BIG favor. I needed my copies for my records. When you walk in, they have the DMV/AAA windows to your left, and a nice amount of booths handling travel destinations to wherever you want to go. We have used them before, and they are NOT that knowledgeable but pretend to BE! They also have travel guides, magazines, booklets, pamphlets, & complimentary water. Here is where I had a hiccup. Pamela told me that they accept only cash and personal checks. Who in this century carries personal checks or that much cash?? Thankfully I did have my checkbook with me. Being the old school that I am. Love it. I was also informed if paid with a credit card, even with debit ATM card, I would be charged 2.3% for my registration fee which was $222.00. So that comes out to be $5.11 cents. I didn't like that AT ALL!! Place was super clean and has a nice parking lot shared with multiple business. I believe they also have restrooms, but I didn't have to use them. Thank you AAA and staff for all your loyalty, help and dedication since 1902! See you next year....

Normally I have always had the greatest experiences in Burbank until my last visit at AAA…read more I have newly become a disabled vet and needed a handicap placard. My naval orthopedic team filled out the DMV paperwork for me to turn in. I have been a member of AAA since 2009, got my entire family to sign up, and a few friends after a couple of "Good Samaritan" AAA stops. Heck, I even financed a honeymoon for some friends via AAA as well as my own with travel. I usually trust AAA with all my needs. So that's why I was flabbergasted to say the least when they turned me away. Not only that, but when I said I'd borrow my grandmother's handicap placard until I got mine in the mail, the rep threatened that I'd get in trouble because they scan. My family insisted I use it and the naval nurse advised that the DMV takes their digital paperwork and it was immediately approved. I want to advise this location to 1. If you cannot take the paperwork, tell your clients that DMV will take it online. 2. Please don't threaten a disabled veteran when you already see them struggling on crutches. Not the best customer service. 3. When in doubt, show someone you're going the extra mile. Ask your manager. Do something.

Very good insurance company and excellent guys, they work professionally, very satisfied with the…read morequality and service of work !! I recommend it to everyone!!!

I was having a hard time finding an agent and then a friend referred me to Tamara. She helped me…read morebundle a package deal and helped me with business insurance. If you need help and good rates and help during claims definitely call.

This is a correction from a previuos review. After unsucessfully calling two other tax/notary…read morebussineses, with one of them promising a prompt call back that never came, Saw Insurance took my call, and urgent matter was resolved timely and effectively. i totally recommed this business!

They really need to change the name to EDWARDS INSURANCE AND TAX…read more He is great at what he does and has great customer service if you get lucky to talk to him and make your appointment with him. The lady in front of the door is the rudest and has no acknowledgement that the only reason that she is in business is because of customers. And she needs to tone down that attitude and rudeness of hers. I would NEVER go there if it wasn't for Edward but too bad that's where the family business is at. And if you read all these comments they all say the same. They talk about how great Edward is and "the face of when you walk in first is the rudest" they need to change her desk and throw her all the waaaayy to the back behind the cubby.

Amazing service with friendly face.s Would recommend ACE for anyone who needs check cashing…read moreservices!

Heyyy everyoneee !! Natalie helped me out!! Incredible work! I was able to open a new account and…read moreobtain a loan!! Come stop by and get yours today!! Let's goo!! - the bank :)

10/10 recommend, been here for the longest, family's been here for the longest too…read more honesty, respect, passionate! Gloria be THE MVP

This is my go to for taxes. It's quick and way cheaper than the big business tax spots. You can…read moretell the lady who does the taxes knows a lot. The young guy that works there was very nice and set up the taxes so the main lady could work on them, that sped up the process. The young guy was really cute too so it was nice to have something pleasant to look at while waiting. I will be back.