Been with them for years now. Last year i bought a new car and again got my insurance from them…read more All of a sudden after 3 months of autopaying the insurance, it just stopped. I went back right away to ask why and how to fix it. I was told to close the current policy and open a new one. I paid another broker's fee fyi and was told all is good and the agent will take care of everything. A couple weeks after, i received a mail from the insurance to close the old policy so i contacted them to do it. I thought everything was done but a couple months ago i received a letter from a debt collector and kept receiving calls. It was during Christmas time so i was on vacation so i was just calling and texting my agent even the first agent who helped me with the first policy. He said he will let the current agent know and to call me back. No one did. I had to call freeway insurance main office but i was told just to contact my agent or call the insurance directly. But even them was a pain in the butt. They wanted me to email my old and current policy so they can adjust it and i can forget about the debt. No response even, it's been almost a month now. Long story short, i paid the debt instead of ruining my credit. Never again with any freeway insurance company. Rather get insurance directly no more broker.

Alberto Solorio was amazing he was very knowledgeable about all the questions I needed he was an…read moreexcellent help and I really appreciate all of his help I will definitely recommend Alberto to all my family and friends and colleagues

Ilia has been my car insurance agent since 2011. His quality of service is unsurpassed! He always…read morefinds me the best deal, is incredibly responsive, and is an all-around nice person as well! I cannot recommend his services highly enough. If you're looking for somebody who will take great care of you and get you the best possible coverage at the best price you need to contact Ilia.

Excellent customer service, communication, answers all questions & smooth transactions my family…read moremembers are happy customers as well, ver highly recommended!!!!

Actually I have very bad experience with Tsuneishi insurance so I changed AHTKY insurance because…read moremy friends recommended. They are very nice and very good knowledge about insurance. They are Always helping very quick . They are my agent of my company and my personal car insurance. I trust 100% AHTKY insurance is recommended!!!!

I'm finally getting around to writing this this review for AHTKY Insurance and our Agent Eric…read moreKoyanagi. Initially I began with a Life Policy in June of 2017 which Eric was able to save me $1400 annually over another company for the same exact coverage with one of the big names. So when it came time to renew our auto & homeowners we compared prices and he was able to save us another $900 per year from our previous Insurance Company with more over all coverage for our home which is so important. Eric is so honest and up front and definitely will look after your best interest without trying to push un-neccessary coverage. More important when you call him he's there to answer any and all questions. You just don't get this hands on service from the bigger insurance company's where you are most likely treated like another number. Thanks again Eric for the personal touch and your honesty Joe & Lisa

Hello, I am writing this review for Ms. Gwen Truong of…read moreCovered California. She demonstrated outstanding cooperation, clear communication, and exceptional professionalism while helping me understand the Medicare enrollment process. She guided me step by step, ensuring I avoided late enrollment penalties, maintained my financial assistance tax credits from Covered California, and secured additional benefits by applying for Medicare on time. She stayed in regular contact throughout the process until my Medicare approval was completed. Ms. Truong went above and beyond by helping tailor my policy to fit my specific needs. I sincerely appreciate all the support and assistance she provided.

My mom and I had a very disappointing experience with Anthony at the Covered California Enrollment…read moreCenter on the Friday before MLK Jr. Day. We went in specifically seeking guidance and clarity around my mom's health insurance options after she was recently let go from her job. From the start, the interaction felt rushed and dismissive. Anthony called us back from the waiting room by simply pointing and saying, "Oh, you can come back with me." Once seated, we explained my mom's situation, but he immediately cut us off and stated that her only option was Medi-Cal and that we should just go directly to their office. There was no explanation, no questions, and no attempt to understand her full financial picture. When I asked if he could walk us through her options, he reiterated that Medi-Cal was it. I then clarified that my mom does have passive income from a rental property, which is exactly why we came in--to understand how that income might affect her eligibility. He sighed, asked for the amount, and after we shared it, cut us off again and said we didn't qualify because the income margin is "very specific." When I asked what that cutoff was or if he could explain the options in more detail, he flatly said there was nothing else to discuss. We left feeling like a nuisance rather than people seeking help, confused about my mom's options, and extremely disappointed by the lack of care or basic explanation. It felt as though Anthony was more focused on getting through the day than providing support to someone navigating a stressful life transition. For comparison, we then visited Falcon Insurance Agency in Hawthorne, which had been recommended to us. The difference was night and day. Carmen took the time to clearly explain all of my mom's options, provided visual pamphlets, answered our questions thoroughly, and helped us complete the application. We walked out with my mom's insurance fully secured. Unfortunately, our experience at Covered California was the opposite of supportive, and we left without the guidance we came in for.

Tania Richardson has been my families Statefarm Insurance agent for about 20 Years. You do not…read morestick with someone in this industry for that long if they're not the best. Her and her team are amazing. They're very knowledgeable and have grown to be almost like family. They're always a phone call or text away and have been such a blessing to our family. Sean! Sean is the best! Sean is very kind and amazing with communication. He's very helpful and patient with my elderly parents. They truly are the best representation of what statefarm is. If you're looking to get insured, please give them a call. You'll never have agents as good as them. Over the years they've assisted us with numerous claims including car insurance claims, and a life insurance policy. Their help made these difficult situations easier to navigate. God Bless Tania & Sean. Richardson Statefarm, simply the best.

My motorcycle was recently stolen and everyone on the team not only worked hard to ensure I got my…read moreclaim settled , they were also compassionate. Even outside of this office, every agent and investigator I spoke with at loss prevention cared. They found solutions to handle obstacles and quickly responded to all questions. It made my loss bearable. Thank you agents and Company.

Deborah has gone above and beyond with my commercial policies over the 10+ years I've been with her…read moreoffice. Even being available after hours when having to urgently take care of riders that clients needed ASAP. Her name is on the marquis and she takes that seriously. Every client is personal to her and it shows in the over the top service she provides.

We switched to Deborah last year when our previous agent continued to give poor service. She did a…read moregreat job getting to know our plans, goals and the important things we needed to have insurance coverage for and how much. She then gave us some good recommendations that were in our best interest and showed that she knows what she's doing. She then followed up with me to complete a task that I had completely forgotten about that will save me and my family money on our insurance. She is the kind of agent my wife and I hoped for when we first signed up with Farmers. Thanks Deborah!

I was having a very hard time finding the right insurance until i found Allstate! I would…read moredefinitely recommend them Brett was super helpful, he answered all my questions and went above and beyond to find me the best coverage and pricing for my vehicle. He explained everything very thoroughly and he even gave some advice on how to shop for insurance in the future! I would definitely be telling family and friends about them! Thank you!!!

Very helpful staff & very smooth experience! Jerelyn H. and helped me make a personal quote and…read moreoffered helpful advice. I recently moved to CA and needed insurance immediately - they advised me on coverage that would work best for me and was able to finalize everything very quickly that same day. I wish I found them sooner. Highly recommend!

Gemma is Very nice. She is very helpful and kind. You can give them a call and booked an…read moreappointment.

Been a customer for close to 10 years. They always take care of us and I've had no issues... I…read morerecommend you call way in advance to book an appointment. They fill fast