When I have something delicate to send, there is no place other than mail station to go to!!! Tim…read morewraps and packed everything so carefully that nothing has ever broken. I now live downtown and still go to Tim to send my packages. Tim and Sue are such nice people And they do quality work, can't ask for more than that.

THE BEST SHIPPING PRICES AROUND!!!!!!…read more Today I was told by THE UPS STORE right around the corner from THE MAIL STATION they just didn't feel like making a box to ship my item. (UPS OWNER literally said they didn't feel like dealing with making a box) I was in a panic, this spraying machine HAD to be shipped! We have a huge job in KNOX that needed it ASAP. Although it was a little bulky and 46lbs, Tim and Sue offered me shipping and never made me feel like a burden, not to mention they helped me 20 mins before closing! ANGELS!! Thank you guys so much.

In our search for a notary, we ended up at the UPS store, and were promptly greeted by the woman…read morebehind the counter, who was herself a notary, and happy to help! We showed her the documents that needed to be signed, she got her stamp, and we got to work. It was a quick process, she was very kind, may pleasant small talk, and had us on our way in no time. We were even able to pack the documents up and send them where they needed to go before leaving, one stop shopping at it's best! I'd definelty recommend this store to anyone looking for a notcary or shipping needs. Thank you!

I e used this UPS many times and the Staff is ALWAYS pleasant and helpful. Highly recommended.read more

Absolutely the worst experience ever So many items of mine and my Family's items were broke so I…read morecontacted pods and they sent everything to the insurance company that I paid for and they say after seeing the pictures that their investigation was based off the pods container not having any damages, nothing was resolved the insurance that I paid for are crooks!!! You can't even find a direct Address even the BBB couldn't find them. What a joke all the way around. Also after having the pod only a week they took money from my bank stating that was for a months rent. Then had to wait for over a week for them to refund my money.

I have several issues to cover. (1) it takes over an hour on the phone to order one of these. It…read morewould appear very simple, but they cover so much 'up charge' information that it is a total waste of time. (2) my POD was delivered and I believe it is the very first POD ever put together. It is a plywood box framed with 4x4 posts and 4x6 posts going across the top (see pictures) - definitely not what is shown on there website and in their videos. The square footage is reduced by these beams significantly. There are 6 vertical posts and 3 horizontal posts across the top. (3) also when it was delivered, there was a MASSIVE OIL SLICK that runs the length of the POD. A wet oil spot that will soak into my boxes, mattresses, and anything else I have down that will absorbed oil. When I asked the driver about this she stated that this POD was used by a restaurant and the drivers had RED TAGGED this container, but the manager removed the RED TAG and gave it a GREEN TAG, which now I am paying for because I wasted my time and this is going to impact my schedule. (4) my POD was delivered at 7:30am and PODS doesn't open until 8am. There was NO CUSTOMER SERVICE until 8am to assist with my issue. I told the driver to inform her manager, so she called. I overheard the manager say "He'll just have to deal with it." (5) The driver could not take this POD because she was scheduled to pick up one after my drop. (6) I CALLED CUSTOMER SERVICE AND SHE HUNG UP ON ME while I was explaining my issue. I called back and got a voicemail that said I had a 10 min wait to talk to a rep and then THAT HUNG UP ON ME. I called back to find a one hour wait, so I hung up and called back to get a 1 Minute wait. (7) I have been on the phone now for 26 minutes and they said they will try to get a container to me Monday (today is Saturday), which totally throws off my timeline. The sad part of this is that all of this could have been avoided. Please see the photos for yourself.

First, a Fed Ex driver was supposed to deliver my packages to my home. I'm not sure where he tried…read moreto deliver them. The photo emailed to me was not of my front door and there was a note that "the business" was closed. I live in a single-family home in a residential neighborhood. After contacting the shipper, I was told they would try to get my packages redelivered. I was telephoned by Fed Ex at 5:44 p.m. and advised I could pick them up, but I would have to be there before their closing time of 6:30. I told the caller I was a half-hour away and she said she would leave a note for the people in the office that I was coming. I arrived at 6:20 p.m. and the lady in the shipping office told me I had to arrive by 6:10 in order to pick up my packages. I told her what the person who called me from FedEx told me, and all she would say was, "You can pick them up tomorrow." Actually, I can't because I can't get there during your Saturday operating hours. Fed Ex wasted my time, gasoline and they are just the worst.

The employee lacked good customer service skills. He kept insisting on the differences between…read moreFedEx Express and FedEx Ground without offering a real solution for a package that was supposed to be delivered one week ago. For a customer, FedEx should be FedEx, and the organization division should be transparent for the customer. A possible solution would be to contact someone from the other division and ask for the package. Never have had a similar experience with UPS or USPS.

Best UPS store! Fast, friendly service always! Review needs…read more85 characters Xxxxxxxxxxxxxxxxxxxxxxxxxx

The store is very unprofessional. They just do not answer the phone ever. I tried for an hour. I…read morewent there. I left some papers that were very important. All I had to do is go to another UPS store have them faxed over. Nope they don't answer the phone so I had to drive all the way back 40 minutes round-trip because these idiots don't know how to conduct business and answer a phone. I don't care how busy you are. You should answer the phone. There's three people working one of them can answer the flipping phone. I hope your boss sees this because you're really unprofessional not answering the phone for over an hour.

This pack and shipping service is awesome, and I highly recommend them. I contacted them to ship…read moresome of my mom's heirlooms after she passed, which included two paintings, one was expensive. I had to ship them from Florida to California, I didn't wanna pay an arm and a leg, and also wanted to make sure they were going to make it safely. I went on Google and I found Pack Mail and the good reviews. I mostly dealt with Everett, but I was also helped by Jake. Everett was very attentive, understanding, patient, and responsive. He understood my situation, and I felt that he and Pak Mail were taking my needs seriously. The paintings arrived earlier than expected, and the packing job was great. Here are the photos. The estimate was extremely reasonable, and a lot less than I was quoted by other companies, by thousands. I highly recommend Pak Mail a for packing and packing valuable items.

I had used this Pak Mail several times for flat drawings and various art pieces and they always did…read morea great job on making sure everything arrived safe and sound. However I now had an extremely delicate piece to ship which caused me great anxiety-an INCREDIBLY FRAGILE porcelain figure to ship from Florida to Maine. It was very RARE also and I worried about the shipment the entire way. It was a figure of Christ on the cross with very DELICATE outstretched arms=nightmares and tremendous trepidation over this shipment and receiving broken arms. Chuck at PakMail did an absolutely MASTERFUL job of packing this incredible fragile item by creating a CUSTOM TRIPLE foam cradle for it to ride in. Unbelievable TREMENDOUS care was taken to get this to me safe and sound. If I had to ship anything PRECIOUS across the world I would hire this Pak Mail to do it-WONDERFUL ALL THE WAY!!

Incredible customer service! Arrived a bit late, just after closing, and the associate took time…read moreout of her day to help us with our package, and with a sunny attitude - she really went above and beyond. We'll definitely be using this location for our shipping needs in the future!

Second time going to this location and with both times they have not been able to send out my…read moreprepaid packages due to their system being down. Super unorganized and dirty location.

This place is great! Everyone is always so helpful and I appreciate services they offer!…read moreParticularly JR, he's a rockstar!

JR is the BEST! I am selling my house and had to get several papers notarized. He kept me calm…read moreand cool with all the paper work and notarized all my documents. He was great! Best customer service I have experienced in a long time!

Went to shop my son's belongings home from college. These folks are very professional, even with a…read morestore packed with customers. Amelia was very patient and helpful. We bought some boxes there, but got some from U haul. The UPS boxes were much more substantial, but are more costly. Fingers crossed. Recommend shipping here. Very close to Ringling.

Please do yourself a huge favor and avoid this UPS Store like the plague. They charge $6.50 TO…read morePRINT A ONE PAGE SHIPPING LABEL even IF you've already paid for shipping!!!! That is absolutely bonkers! I hope this store goes out of business for its shameful price gouging.

I received a package today and the driver drove over my governor's driveway with his dual axle…read moredelivery van and damaged my lawn. He created ruts in the sod, deposited mud on the driveway. I spent an hour trying to fix it. What's even worse, I have tried contacting UPS to NO AVAIL. I live on Vanderbilt Drive in Nokomis and I am requesting that all drivers of UPS Vans park on the street and walk the package in. Thank You!

Their drivers are lazy and don't follow delivery instructions and when you call customer service,…read morethey say they will escalate and have someone call you back...It's been 2 weeks, still waiting for a call. I've called over ten times, each time with a new tracking number that the delivery driver didn't deliver to my front door. It's unacceptable and they just don't seem to care.