Long story short didn't want to deal with them anymore. Have my paperwork transferred over to…read moreanother dealership and trucks plus change the amount of my trade in a 1000 less than what was on Contract I was told that everything was being transferred And nothing was going To change Unfortunately I didn't notice this In time So now i'm in the process of trying to get it made right It seems extremely illegal to go in and change a contract I would have just kept my vehicle.If that's all I was going to get for it And I told them that in the beginning It seems they were angry and tried to get back at me For bringing the car back and going somewhere else ,

Full disclosure: I am a repeat customer of this business. Also full disclosure: Like a moth to a…read moreflame, It took me a few tries to learn my lesson after getting burnt. Car Dealers, like all other businesses, provide a service that many others provide. Problem is, that this firm tends to prey on folks. I am sure that it is possible to get a good deal here - but these folks are masters of all the gross things that we hear and experience when buying a vehicle - and it just shouldn't be this way. I was transparent. Told them my downpayment, my wish and must have list, and what I was hoping to do up front. With that I found (I found - not they helped me find) three vehicles that would work. They would not divulge the price of the vehicle (red flag #1), and when I found out the price, and considered the other (and less expensive) vehicles that I chose, they told me that those vehicles were in accidents, and that I should shy away from them. (Red Flag #2). They continued to avoid the price, and when it came to my trade, they valued it at auction prices - NOT KBB, Nada, Edmunds, or others of what the vehicles trade value was - and they refused to move on the price of either vehicle (Red Flag #3). I should have exited, but I got caught up in the game. Then after all this - they would not let me take the car home (it hadn't been safety checked. The following business day they screwed around with getting the car ready. At this point, I attempted to back out of the scheme, but they stated that I had already bought the car. Here it is a week later, and I am returning the car. The bank wouldn't finance it (because they had "put too much cream in the deal" - my brother is a banker - just not auto loans). I've had the car for a week. And now I am returning it. Yes, it has been stressful, but more to the point - completely unnecessary. Rather than take in to consideration my time, and all the points, this firm (and their sister up the street) chose greed over a sale. I am not sad. I learned a valuable lesson, and they lost a customer.

Dominic Rodriguez was our sales man and he did an amazing job. He helped us out and got us into a…read moregreat car at a great price. I definitely would recomen coming to better all for your future car purchase

Not actually my experience, but rather my son. My son referred to Better All Auto Sales by a close…read moreand dear friend, which ended up being the best meeting of his life. All he wanted was someone to answer the lurking questions about price, credit, and financing. Sure, he went to his own bank, but they made him feel meaningless and unimportant failing to answer just three simple questions. Upon arriving at Better All Auto Sales, he was greeted and asked a few questions about his buying preference, later he met the owner and that's when all his headaches ended. Owner sat down with him for over an hour and went over the types of cars that were in his selected price range, the down payment needed as well as a list of financing agencies who would assist him. Brought all the information home, we went over the various payment options and two days later we went back, low and behold he found a great car, with a suitable downpayment and a sincere financing agency with terms he could afford. Thank you, Better All Auto Sales, for being generous with your time and patience in helping those who are in need of car buying assistance.

Highly recommend Go Auto and there team! My salesman Richie was knowledgeable and professional…read more Super patient and provided the best customer service I have had when purchasing a car! I was worried about buying a car and if it would even be possible since I had filed BK and was in process of reestablishing my credit after a divorce. Not once did I have to worry with this amazing team at Go Auto! They were not only able to get it done but also quickly. Super thankful to Mike and Richie for helping me to find a beautiful new car I love, at a great price, great miles and a awesome payment even... Mike in finance thank you for making it super simple, and easy. I would them ten stars if I could! My daughter and I love our new car!

The do a great job every time! I've had problems with other places in Yakima not tightening bolts…read moreor stripping bolts that I have to replace. Every since I started coming here, I've never had a problem with how they treat my vehicle. I stopped going other places and now come to Cascade. Plus, they give $4 off on Wednesdays to ladies! Heck yes for ladies day!!!

I asked if they have Mobil 1 oil and they replied yes, I requested it be installed. I could see…read moreunder the hood they were not installing it. I called them out on it and they got very rude and offensive the same guy lied said I did not mention Mobil 1 oil. I will not be giving them any more of my money.

DO NOT GO HERE DO NOT WASTE YOUR TIME OR MONEY. Took my car…read morehere due to bad motor mounts, new shift extenders, and a TPS. Quoted for a week at Bonnie and Clydes, Tidricks took almost 8 weeks! WAs recommended here bc Brad used to race a friend of mines' grandpa in the Apple Cup. Come to find out, they don't talk anymore because Brad kept his car for a long ass time at the shop and fucked his own friend too! tried to be calm and patient with these people but now I have a blown turbo in my car that was given to me with ZERO oil on the dipstick. Best of all, after 8 weeks, he didn't even put in the shift extenders, and lied when he said my tranny had no pop outs; my second gear pops out of place now! I'm not sure what kinda clown show this guy is running but hey he got my 2,000 dollars though! Weeks 1-4 I would call and the receptionist would tell me every phone call that the car would be done end of week or beginning of week on and on until I stopped by myself to find out the car hasn't even been TOUCHED. Week 5 I find out from an employee my axles were bad, which is fine I bought new ones and brought them in that Friday. This guy looks over my new axles and in about 30 seconds he comes to the conclusion that I bought the wrong ones. After 30 minutes on their shop floor comparing the axles and looking through multiple websites, I tell the guy he's wrong. This dude insisted that all the websites could be wrong! It took him 2 seconds to pop off the intermediate shaft that he insisted would break if he tried, and lo and behold the axle is now correct. I just laughed in his face and left. Week 6 I find out Brad needs to redo my gear synchros, which is fine but buy the part and get it in already! End of week six I'm told my car will be done Friday, and when I arrive Friday I'm plagued with more excuses that my car isn't done because the car was "missing bolts", of which Brad wouldn't specify. Now, week 7, get this, the same guy who "knew" my axles were wrong was the one charged with rebuilding my car, and he's out sick and not answering his phone! I get a call.. car has no spark. Axle man forgot a connector! Next day I get a call, cars done! Great news right? When I arrive money in hand ready to receive my vehicle back my blow off valve is sitting on my transmission, I'm missing a motor mount and both shift extenders, my vacuum lines are all kinds of fucked up, and the car now has a light smoke coming from the turbo. Brad is now offering me his services for free to redo the shift extenders. At first I'm like great! Brad asked to keep it another day (10/3-10/4) to finish his work. 10/4 I receive a call my car is ready and I'm prepared for the worst. I got my car and left. The drive home the BOV isn't releasing pressure, and my car doesn't build boost. I figure it was a vacuum line till I pop the hood and my turbo is burnt to a fucking crisp and builds 1lb of boost. The car is tuned to 15. Now I'm here with a blown turbo and I don't trust this man to even look at my car, much less accept his free services. I paid 2,265 dollars to have my car destroyed after almost 8 weeks of waiting. On another note, there's a man who just walked around the shop smoking cigarettes and watching everyone work. I called him Rolex since he likes to watch so much. Walked up one day and this man had his shirt off and didn't even care to put it back on when a customer was right in front of him, have some professionalism man! Lastly, when the quiet guy who seems like the shop Sloth told me there was something else wrong with my car, the throttle body was disconnected, I looked at him in disbelief. I get you're not working on my car but you don't have the slightest inkling that maybe I wouldn't have even MADE it to the shop if my throttle body was hanging in my engine bay? Proceed with caution don't say I didn't warn you. Reported to the BBB and heavily considering more action because this is outrageous, if you're gonna blow my car up, don't take 2,000 of my hard earned dollars without finishing the job CORRECTLY the first time.

DO NOT GO HERE DO NOT WASTE YOUR TIME OR MONEY. Took my car…read morehere due to bad motor mounts, new shift extenders, and a TPS. Quoted for a week at Bonnie and Clydes, Tidricks took almost 8 weeks! WAs recommended here bc Brad used to race a friend of mines' grandpa in the Apple Cup. Come to find out, they don't talk anymore because Brad kept his car for a long ass time at the shop and fucked his own friend too! tried to be calm and patient with these people but now I have a blown turbo in my car that was given to me with ZERO oil on the dipstick. Best of all, after 8 weeks, he didn't even put in the shift extenders, and lied when he said my tranny had no pop outs; my second gear pops out of place now! I'm not sure what kinda clown show this guy is running but hey he got my 2,000 dollars though! Weeks 1-4 I would call and the receptionist would tell me every phone call that the car would be done end of week or beginning of week on and on until I stopped by myself to find out the car hasn't even been TOUCHED. Week 5 I find out from an employee my axles were bad, which is fine I bought new ones and brought them in that Friday. This guy looks over my new axles and in about 30 seconds he comes to the conclusion that I bought the wrong ones. After 30 minutes on their shop floor comparing the axles and looking through multiple websites, I tell the guy he's wrong. This dude insisted that all the websites could be wrong! It took him 2 seconds to pop off the intermediate shaft that he insisted would break if he tried, and lo and behold the axle is now correct. I just laughed in his face and left. Week 6 I find out Brad needs to redo my gear synchros, which is fine but buy the part and get it in already! End of week six I'm told my car will be done Friday, and when I arrive Friday I'm plagued with more excuses that my car isn't done because the car was "missing bolts", of which Brad wouldn't specify. Now, week 7, get this, the same guy who "knew" my axles were wrong was the one charged with rebuilding my car, and he's out sick and not answering his phone! I get a call.. car has no spark. Axle man forgot a connector! Next day I get a call, cars done! Great news right? When I arrive money in hand ready to receive my vehicle back my blow off valve is sitting on my transmission, I'm missing a motor mount and both shift extenders, my vacuum lines are all kinds of fucked up, and the car now has a light smoke coming from the turbo. Brad is now offering me his services for free to redo the shift extenders. At first I'm like great! Brad asked to keep it another day (10/3-10/4) to finish his work. 10/4 I receive a call my car is ready and I'm prepared for the worst. I got my car and left. The drive home the BOV isn't releasing pressure, and my car doesn't build boost. I figure it was a vacuum line till I pop the hood and my turbo is burnt to a fucking crisp and builds 1lb of boost. The car is tuned to 15. Now I'm here with a blown turbo and I don't trust this man to even look at my car, much less accept his free services. I paid 2,265 dollars to have my car destroyed after almost 8 weeks of waiting. On another note, there's a man who just walked around the shop smoking cigarettes and watching everyone work. I called him Rolex since he likes to watch so much. Walked up one day and this man had his shirt off and didn't even care to put it back on when a customer was right in front of him, have some professionalism man! Lastly, when the quiet guy who seems like the shop Sloth told me there was something else wrong with my car, the throttle body was disconnected, I looked at him in disbelief. I get you're not working on my car but you don't have the slightest inkling that maybe I wouldn't have even MADE it to the shop if my throttle body was hanging in my engine bay? Proceed with caution don't say I didn't warn you. Reported to the BBB and heavily considering more action because this is outrageous, if you're gonna blow my car up, don't take 2,000 of my hard earned dollars without finishing the job CORRECTLY the first time. Also found out this shop made a massive vacuum leak in my car and upon taking out the vacuum lines I found 2 different torn/disconnected hoses. This shop is trash.

Young man who is a shade tree mechanic. Very efficient and…read morevery quick. And good value. If I ever need something done again , I will check with him first!

He just stopped communicating with me without accepting or declining to even offer an estimate.read more