My wife and I were traveling from California and had an unexpected emergency with our tow bar. Jim…read moreand the guys were the only place in town who could help us out within 24 hours. They were very helpful and ordered me a new tow bar and the next day I was back on the road. Very good people from the staff ordering my tow bar to the guys especially Jim. I highly recommend if you have any problems in Yakima to stop there. Five stars!

My wife and I were recently on a trip when our water pump quit working. Aubrey's was the closest RV…read moreshop so we called them. Extremely nice on the phone and told us they had common models of water pumps in stock. We decided to drive to their location. They had the replacement water pump in stock. We explained we were on a trip and asked if they could possibly have a technician install the water pump. They were able to accommodate us and got our RV in right away. Everyone was extremely friendly and helpful, from the parts person to the very nice lady that was able to get us in on short notice. They let us bring our dog inside while we waited. Everyone we talked with was very friendly, and our dog got a lot of attention. From the time we pulled in, to pulling out with the new water pump installed was only about an hour! Aubrey's is a hard-to-find gem. I understand completely why they have been in business so long. Great people and service. Highly recommended.

Looooooooooove The Team at Central Washington RV! From Sales to Finance and their Service…read moreDepartment --- They were Awesome to work With! Thank You Travis, Jacob and Ryan in Sales for helping us find the Perfect RV. Rachel in Finance is a GURU -- it was so easy, fast approval and convenient! Christal, Art, Venessa and Henry in Service are ALWAYS So HELPFUL and Funny! Thank You again We LOVE our New Travel Trailer! Love, The Carroll Family

great customer service. there to help you how ever you need. would recommend to everyoneread more

My wife and I purchased our Coachman Freedom Express from Canopy Country RV in Union Gap in 2023…read moreand initially had a great buying experience. We really enjoyed working with Todd, and the trailer had everything we wanted. Unfortunately, the experience after the sale has been disappointing. Within the first season, the finish on several cabinet doors began peeling. We notified the dealership and agreed to bring the RV in after our camping season to handle it under warranty. When we picked it up months later, several documented issues were left unrepaired, and the overall tone from staff made it clear they were ready to see us go. It was disheartening, especially after how positive the sales experience had been. This spring, the same cabinet issue reappeared. Because of the dealership's lack of accountability and the way we were left feeling after our prior service experience, we chose not to return to Canopy Country and instead went to another authorized service center, who have been much more willing to help. I later wrote a private letter directly to the owner explaining our disappointment and hoping for acknowledgment. I have received no response. I don't enjoy leaving negative reviews, but I think it's important for others to know that our post-sale experience with Canopy Country RV has not reflected the same level of care we felt during the purchase.

We had been working with a salesman, went to the bank got cash knew we were driving over 3 hours…read morepulled up and went in, was shaking hands with the guy I had been talking to all morning, this incredibly rude man came up said bad news it sold 10 minutes ago, my husband said what? He said first one with money gets it? The salesman said can I show you a couple more? We looked and they were dirty and way to heavy for our vehicle. So we got in our car driver over 3 hours home, the trailer was saying pending for almost 2 weeks, adked them why this morning and he then put it to sold. The salesman said he was sorry, well he should have called so we didnt waste our time. If it sold 10 minutes before we got there they would have still been there doing paperwork right? No one was there. They were being very dishonest about the entire thing. Buyer beware

I want to give this place zero stars, charged us for cleaning and didn't clean it outside at all…read moreand the inside was done poorly. Communication was terrible and the staff at service was argumentative and confrontational. I ultimately will be happy with our used RV as it was the one we really wanted but I don't recommended and will never go back.

Purchased RV from a local show and sales actually took the time to travel to our home to discuss…read moreand measure if the beast would fit on our property. with some home renovations, we got our new home home and the sales team with the service department was great in handling storage until our home property was able to accommodate the beast. Through out our buying experience, the team at Clickit stood by us as We kept adding more options and goodies to the unit. Great work team Clickit. Carey in service has really Been amazing. he actually followed me home when I took delivery of the RV and helped guide me into my property. And on a later visit to the service department with the RV at the service department, he had a crew come out and get right on a few minor fixes And adjustments of slides and awnings. I didn't even notice it, but his eye did and he insured I didn't leave until his crew was happy with their work. The fun they had working together made me feel better about people enjoying their jobs and taking pride in their work. Again, great work team Clickit. Service and sales.

Got a bid for some steps on a truck, the bid was for both steps to be installed…read more They only installed one step and then charged double what the bid was, when we complained they said, "it's only a bid, not a price guarantee". Isn't a bid supposed to be what the price is, and if it is more, shouldn't they of called with an updated price for the work?

Awful! They sold us and installed camper tie down straps knowing that they would not work with…read moresuper hitch and will not refund or try and fix they situation. They told us that it's not their problem because they sold the business and or are shutting down their business. One week after they charged us. The owner cussed and used vulgarities and said it's not his problem anymore.

I recently had a problem with a rear axel flange gasket on my motorhome while traveling to Idaho…read more The location in Mt. Vernon helped me tighten all the bolts, confirmed the fluid levels were safe and suggested that if I was still having problems on the road to look up their location near Yakima. Well, that was great advice, because the gasket was still leaking when we got to Yakima. We called first thing Saturday morning and Ashley answered the phone and got us right in . After about 45 minutes we had a new gasket and no more leak and at a very reasonable price. It's this kind of friendly service and a real desire to help people that makes a business successful. Having had a great experience with the service and people at two Freightliner Northwest locations we will definitely be back and recommending their services.

From the owner: Freightliner Northwest is a full-service dealer and part of the Gordon Truck Centers Dealer Family…read morewith locations in Washington, Oregon, Idaho and Hawaii. As a full-service Freightliner, Western Star, Wilson Trailer, dealership family, GTC can sell, finance, insure and service commercial trucks for medium and heavy-duty applications. In addition, Spokane offers Trailmax, Imco, Manac & Maurer Trailers. The GTC dealer family also has three full-service body shops located in Pacific, Spokane & Ridgefield Washington. Our dealer network maintains over $22 million in all makes parts inventory and our skilled team of certified technicians can help with your commercial truck service and repair needs. Our knowledgeable sales staff will help you find the new or used commercial truck you have been searching for and our financial staff can offer you expert advice on truck loan and insurance. With locations off every major highway in the Pacific Northwest, All Roads Lead to Us!

This business has been around for over 40 years and they have done all my repair. They do excellant…read morework, friendly, and back there work. Wonderful people to do business with. Very honest and don't cheat you.

Addendum to 1st review…read more 3 u-joints charged to my m-i-l in the repairs. The driveline takes 2 u-joints; . Fraud or error? Earlier bill shows B&C installed valve cover gasket ~2 months before they did the same job again, with scant new mileage. The need was identified by White Pass Garage, and B & C's charged a second time for the repair, assuming it was done either time.. not sure. Still a pool of oil to the inside of the driver's side valve cover. Either not cleaned up or still leaking. First r&r of valve cover cost my m-i-l over $200 for labor, and the second time, 2 months or so later, with few additional miles on the van, they charged another $300+ for labor. Same with fixing the leaking AC o-rings from the earlier visit. They charged her again to fix their first poor install, and noted it didn't include a recharge. Thus the heat from AC on the way north was poor. Heat on defrost was barely sufficient at +6 degrees f. exterior temperature while rolling on the highway with defrost on hot. Thermostat will be pulled and inspected. If not a 195 f. t-stat as stated it was (which I'm skeptical of now), that'll be another area of formal address. Shop failed to assess the function of a freeze-plug heater, though they IDed it. "We didn't trace the cord, and we don't know if it works." Why? Pre-trip inspection to the sub-arctic, ~3,000 miles, and they didn't think it was helpful? (*Upon pick-up of the van, the younger 'mechanic' found the -checked- cord for the freeze-plug heater coiled on top of ac-related box on firewall in plain view. So how much time was actually spent under this thing?. Defroster/heat fan blower motor making worn bearing sounds @ start-up at +55 f. in Yakima. Headed north with a heater fan motor about to die? Worse now, too. They had to have heard this. The vacuum lines were to be checked, with hardened or questionable lines replaced. They spliced into existing hardened lines, and replaced the lines they could easily reach. Left hardened lines, etc, in. Upper heater hose from radiator to firewall is aged, scale on the outside/OLD and not solid/safe. Not replaced. 12" of standard heater hose and 2 new clamps would've been a cheap job to make it safe; maybe 15" ? Not sure lower radiator hose was changed, though it was supposed to be. Looks swollen. Will inspect upon removal when we check the t-stat.. Upper hose is new. Heat riser tube from exhaust manifold to the bottom of air intake housing is crumpled at the lower end and not hooked up. That way upon receipt of the van. Rear u-join installed using half-moon clamps at the pinion yoke, but no inner c-clips used, caused increasing vibration, led to firm decision to take the ferry as the (then still undiscovered) result of the cap on one leg of the u-joint walking out of the clamp, leaving a pin bearing broken, a seal blown out on the u-joint, and a generally unsafe condition. (*Cost hundreds of dollars in Whitehorse to remedy this, along with a new-to-me driveline, as the forward u-joint had outer c-clips forced into the exterior, rather than the proper innner c-clips and thus the ears of that yoke were bent. I have the c-clips from where they were forced into exterior positions; the c-clips were ground on a grinder, complete with blue-ish burnishing marks of unequal depth, 1 end thicker than the other = unequal pressure on bearing caps. Temper of metal c-clips after heating/grinding? House battery was dead upon pick-up, and we later found a blown fuse under the dash, leading to the solenoid that connects the charging system for the van to the system for the rv. Discovered & repaired bare wiring on a 12v hoop fitting at a relay on the firewall that was a hazzard. We fixed it in Canada. Erratic high-speed wobbling of the driveline due to improper install of the u-joint = increased play in the output bushing at the transmission cone, and posisbly the seal there, as well as the output bearing at the plate ahead of the cone. Wear traceable to poor install on the u-joints. The transmission output to the speedometer cable is still leaking. Needs a new o-ring, perhaps, but still leaking. A 5" job. They had the van most recently for ~2 weeks, w/ a thorough list for repairs from White Pass Garage, as well as a thorough list from me. They fell short on those. They had an opportunity to repair these issues, and didn't, but over the course of 2 months, charged my m-i-l a total of over $3,800. Few words describe this level of service from anyone calling themselves a mechanic. This was the service provided to an 81-y.o. woman with early stage dimentia, who gullibly paid THOUSANDS OF DOLLARS over the last couple of months; a snap-shot of the actual condition of the van upon its return to her. Shame!! I will continue the review in a third addendum after more inspection. Heat shield between peopane tank and catalytic converter hanging by thin baling wire, with 4 Robins screws blown out the tin. I fixed in Whitethorse, Y.T. Ca. myself.

I've had the misfortune of using Autocraft twice over the last several years: once for a repairs to…read morea crushed pillar from a fallen tree, and most recently, a collision with an elk. The latter resulted in about $20k of damage to my nearly new, barely driven Volvo. Heartbreaking! In each instance, Autocraft did exceptional work. The damage to the Volvo was extreme, which had me concerned that it might not ever drive or feel the same again. Two days and 100+ miles later, it drives and feels exactly as I remember. And the paint match is spot on. Literally good as new! Finally, the people here are fantastic! Isabel, Alex and Steven were a pleasure to work with. Great communicators, easy to reach, patient, friendly, great at explaining the work and the process. With some luck, I'll never need to use them again, but I won't hesitate to call them if I do.

They were wonderful. They kept me well informed on progress and did an incredible job. They were…read moreprofessional and courteous from start to finish. Beautiful work!