This is the best dry cleaners in Novato. I have been going to this establishment for many years…read more The staff is courteous, professional and always kind. Their work is always above par. Even tough stains are often removed without any damage to the fabric. I highly recommend this dry cleaners. Their prices are competitive, but I feel they add value to their work.

I had an oil stained tee shirt that I'm particularly fond of with oil stains on the front that I…read morebrought here to see if it could be cleaned. Sure enough, when I picked it up, the stains were gone! I had tried everything to get them out but Kem's Dry Cleaning did the trick with a smile!

I had some shirts altered here, and they did a great job! Additionally, it was expedient & priced…read morefairly ($22/shirt for the sleeves to be shortened). They also visibly perform services on-location in the back, rather than sending items away to a third-party company like most drycleaning businesses, so I'll definitely be going to them for dry cleaning in the future. Hector was very friendly and messaged back promptly

Phenomenal service! They pick up everything from my fancy clothing to linens to sleeping bags and…read moreski gear, dog beds, washable rugs and return everything exceptionally clean and looking perfect. They do an incredible job of removing stains from delicate fabrics and need no direction. They are 100% reliable and go above and beyond with excellent customer service to move extra quickly if I'm in a jam. They make it so simple: I put it outside and they return it to me looking beautiful. Reasonably priced. 10 stars.

I can't say enough good things about L&M Cleaners. From the moment you walk in, you're treated like…read morefamily. The owners, Suri and Hector, are genuinely kind, professional, and clearly take a lot of pride in what they do. They're both bilingual, which makes communication easy and welcoming for everyone. Their staff is incredibly knowledgeable and you can tell they truly understand garment care -- from professional dry cleaning to delicate items that need extra attention. I've trusted them with everything from everyday clothes to special pieces, and the results are always excellent. They offer washing and ironing, alterations and repairs, wash & fold, and even same-day service, which is such a lifesaver. Prices are fair, service is fast, and the quality never feels rushed. They also provide free pick-up and delivery, which is super convenient for busy schedules. The shop hours are very reasonable, making it easy to stop by during the week or on Saturday. It's rare to find a cleaners where the owners are this hands-on and the entire team is this reliable. If you're looking for a local cleaners you can truly trust, L&M Cleaners is it. Professional, affordable, friendly, and consistent -- I wouldn't go anywhere else. Highly recommend supporting this amazing local business! No tengo más que cosas buenas que decir sobre L&M Cleaners. Desde el momento en que entras, te hacen sentir como en casa. Los dueños, Suri y Héctor, son personas muy amables, profesionales y realmente se nota el orgullo que sienten por su negocio. Además, son bilingües, lo cual hace que la comunicación sea fácil y cómoda para todos. El personal es muy capacitado y conoce perfectamente su trabajo. Se nota que tienen experiencia en el cuidado de prendas, ya sea limpieza en seco profesional o ropa delicada que requiere atención especial. Siempre he confiado mis prendas aquí y los resultados son excelentes. Ofrecen lavado y planchado, arreglos y reparaciones, wash & fold, y hasta servicio el mismo día, lo cual es de gran ayuda. Los precios son accesibles, el servicio es rápido y la calidad siempre es constante. También cuentan con recogida y devuelta gratuita, algo muy conveniente para quienes tenemos agendas ocupadas. Los horarios son muy accesibles durante la semana y los sábados. Es difícil encontrar una tintorería donde los dueños estén tan involucrados y donde todo el equipo sea tan confiable. Si buscas una tintorería local en la que realmente puedas confiar, L&M Cleaners es la mejor opción. Profesionalismo, buen precio, amabilidad y excelente servicio. ¡Recomendado al 100% apoyar este gran negocio local!

I use these guys all the time. The clothes are always perfect and the service is spot on.read more

They ruined a king size bedspread and only offered to return half of the cost. It was totally…read moreunusable!!!!! I left it there for them to dispose of.

We have used them for years. There aren't enough good things I can say about them. Happy to have a…read moregreat local cleaner nearby.

As a new customer, they quoted me one price but when I picked up they had charged me more for the…read morebasic laundering of shirts. They didn't back down to the quoted price with no good explanation. I would not go back there.

My dry cleaner closed and I was in search of a new and convenient dry cleaner. Based on positive…read morereviews and their location, I tried this cleaner. When I dropped off 8 cotton short sleeved men's shirts to be laundered, I asked what the per shirt cost was. I was quoted $4.25/shirt. When I picked up the shirts, I was charged $48. Do the math. Based on the quote, it should have been $34. I questioned it and was told that the shirts cost $5.75 and that one had to be hand ironed so that was more. I don't know if they are incompetent or just trying to take advantage of a new customer. Needless to say, it was very bad business, and I will not be going back there.

On a positive note, they are very friendly and understand your needs. But the costs are…read moreother-worldly. Laundered shirts are $8 each, much more than I paid in San Francisco. I wish I could patronize them, but...

Beware! 4 cashmere sweaters ruined. This place claims to be…read moreenvironmentally friendly, but the chemicals are intense. The smell would not come out of the 4 sweaters rendering them unable to wear. I told them of the smell and they said it was MY perfumes coming out of the fabric. I wear NO scented products. They offered to steam clean them and the smell still did not come out. Remedies offered: Refund of the cleaning bill or I submit an insurance claim whereas I send my sweaters to them and in 3 months a decision rendered, meaning I need to buy all new winter sweaters. They would not do both. Not able to go 3 mo with out sweaters in the winter season and no guarantee I chose the refund check. They kept stalling and when I finally pressed as to what day I can pick up the check they said they are not issuing a check after all. 2.5 months later, the sweaters still smell. I could never talk to a manager, and the phone lady was very rude.

I have been a long time patron of Snow White Cleaners and I am a very satisfied customer for 20…read moreyears! I only have good words for Elisa the proprietress, as she has consistently rendered great customer service and she is also an excellent seamstress!

I started taking my items for alteration to Snow White Cleaners & Alterations early this year. I'm…read moreso glad I was referred here. The owner, Elisa, is very welcoming and an excellent tailor. All but one time, I found metered parking right near the shop. Really reasonable prices.

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

So far I've been able to have a few dresses altered here without any problems. I would recommend to…read moreanyone in the area.