I rarely leave negative reviews, but I feel obligated to share our experience…read more This company, Ironstone Remodeling & Design, picked up our cabinet doors and drawer fronts to resurface them. They have never returned them. We will now have to order new fronts without having the templates of the old ones. After the initial pickup, communication became increasingly difficult, and eventually all communication stopped despite our repeated attempts to reach them by through YELP and by text. Delays can happen, and most customers are understanding when a business communicates honestly. What is unacceptable is being left without our property and without any explanation or updates. At this point, because our cabinet door and drawer fronts have not been returned and we have been unable to get any meaningful response from the company, we plan to pursue appropriate actions. Our experience has been incredibly frustrating and disappointing. We trusted this company with our property, and that trust was not honored. Based on our experience, I cannot recommend this business.

We hired Ironstone Remodeling & Design to redo our laundry room because it felt cramped, cluttered,…read moreand completely inefficient. Instead of purchasing standard, off-the-shelf cabinets, they designed and built fully custom cabinetry for us -- and the difference in quality is unbelievable. The materials they used were truly top-tier, and the craftsmanship speaks for itself. Every cabinet feels solid and substantial. The attention to detail was exceptional, especially in the molding and trim work. The added trim, clean lines, and seamless finishes gave the entire space a polished, built-in look that feels custom in every sense of the word. One of the best parts of the experience was their complimentary design service. Their in-house designer came up with ideas we never would have thought of on our own. She designed a built-in storage solution specifically to house our vacuum, mops, and cleaning supplies -- which completely changed the functionality of the room. It saved us an incredible amount of space, and for the first time, we can actually move around comfortably in our laundry room. Ironstone doesn't just install cabinets -- they create thoughtful, high-quality custom spaces that truly improve how you live in your home. If you want craftsmanship, creativity, and luxury-level results, they are the team to call.

Still waiting on the owner to reach out to me. Their employee Amber responded after I elevated my…read moreconcerns with the office manager- Robin. Amber then lied and claimed there were "several" attempts to repair my fence. There were two attempts- one of which the roof was being repaired and it was too hazardous of an environment to come and the 2nd attempt they showed up with the wrong materials. They only call around 3:30pm and ask if they can come at that time- no advance notice. The repairman that was sent with the wrong materials the 2nd time was really kind and told me that he brought it up for weeks and the office staff kept sending him to other jobs. This is important for those considering Superior Fence: Amber then said that Superior Fence does not make repairs DURING the warranty period rather, they only make repairs at the END of the warranty period all at once. In other words, I- or you- will have to wait 12 months or however long your negotiated warranty period is to have any covered repairs completed. These unique terms are not on the contract and never shared with me until over a month after I brought my concerns to their attention. Only upon elevating my concerns due to the lack of response did Amber share this. Have you ever heard of a company that will not provide service until your warranty expires? I am stuck with a cedar fence that warps due to the sun and it will continue to happen for the life of the fence. Roger advised me that cedar is most durable and suitable for the TX heat. I paid a premium for this type of material. I don't know what they did to my fence and I have been asking for the owner to contact me and offer me assurance that the company will handle my concerns- yet to no avail. Stay away from Superior Fence Co!

Short version: Overpriced with poor communication…read more Long version: I had a couple quotes for a fence from different companies. One was a small local contractor who was a couple thousand cheaper but I have spent the last year working with a very small contractor on my home renovation, and it's been frustrating so I decided to go with a bigger name even though it cost more. The fence itself would be fine except, on the one side that is most visible to the road it comes to a point in the middle and has 2 short panels which is different then the rest of the fence. They started installing post at both ends and met in the middle. I questioned the crew who were very nice, but could speak very limited English in the middle of the second day why there was two post only two feet away in the middle of the fence line, but he just said that's how it worked out. He did move it to be centered so instead of a 6 foot/2 foot panel it's now a 4ft/4ft. Aesthetically it looks ok now. If he had put a 2 foot panel in it would have looked terrible. Either way, this review would have been different if I felt communication from the agent (Steve) was better. First off, he told me they had plenty of stock in the product I choose. I sign the contract and pay half. No communication as promised the next week. I leave a message and the following week he calls back. He says the product I ordered is now out of stock because a big company bought it all and it would be 2 months unless I wanted to upgrade. It was only $350 more and I wanted to get it done so I went with it. Then during the job I called with concerns that the 2 posts were 2 feet apart in the middle of the fence. His reply is that he will come the next morning but there's really nothing can be done since the post were already in the ground. First I think that's an unacceptable answer especially considering the rails weren't attached, etc. The crew end up working late that night. I tried calling again and it went to his VM. The crew then shows up early the next morning and finishes it. I see his vehicle at the edge of my property after they finish. I thought he had come to talk to me but he didn't knock, call, text, etc and I probably wouldn't have made it to his car before he left. Either way he clearly didn't feel the need to contact me despite me calling twice with concerns.

Custom Creations designed and installed the outdoor fireplace of my dreams. The fireplace was added…read morealongside my existing deck to meet my specifications. The whole team was prompt and professional. The service they provided was superb. They even completed the work early. Very impressed! I'd highly recommend this team!!

What started off as a great experience turned sour real fast. I was referred to Fernando by a…read morefriend of mine that owns a BBQ store, and he was fast and responsive with the design and bid. I approved the work on April 12 and it started right away. We had our granite selection done on April 19, and that's where it all stalled. After no contact for quite a while I sent him a text message asking about when they were returning and I was told that they would be by today (May 20) in the morning. After waiting at home all day nobody showed, no phone call, no text message. I asked him what's going on and he's now telling me that the granite is still being fabricated. Also we had French drains which were supposed to be built around and clear, but no care was taken and now the patio is flooding into the house. I messaged him about this and nothing was done. All we ask is that we receive honest communication, which just isn't happening. Once the lies start it's impossible to get back on the right path and now he's in possession of my money, my grill/flattop/accessories and I have nothing to show except an uncompleted outdoor kitchen.

Exceptional company! Company owner provides initial contact. Walks through your home. LISTENS to…read moreyour concerns & project desires. Workers are reliable, hardworking & skilled. They have been working together for 20+ yrs. I had an issue arise. Company assisted me w finding quality experts to remediate. Communication was excellent throughout job. End result was exceptional!​

Just perfect service. Was outstanding fence replacement and eve repair . Outstanding work and all…read morecleaned up. Personal were very courteous and friendly. Work was accomplished on time and at the rate quoted. Just outstanding company .

Andrew with his guys resurfaced our front porch and they did a fantastic job!read more

excellent service. top quality protect. i would hire them again. i used them to repair the…read moredeteriorating expansion joints within my driveway.

Excellent service! Repaired a flagstone step. Good price and quality work. Completed the job…read morewithin an hour. Would highly recommend.

Great communication and extremely punctual. He was able to start our project just two days after…read moregiving us a quote and got the project done quickly. We will definitely be using them for more projects in the future. Thank you!

Nathan remodeled a master bathroom for us this year and his team did a great job. Very satisfied…read morewith the consistent communication and quality of work. When they said a trade was going to show up at a specific time - they did.

I had new Braunfels remodeling come out and redo the exterior of my home. Nathan came out and…read morediscussed some ideas with me and then sent me an estimate. They got to work as soon as they could and came and worked everyday weather pending until the job was done. They fixed everything that was asked of them including rebuilding two porches and let me have my almost 100 year old craftsman orange house (no other company would let me have the house I envisioned)! At the end of it all, the final bill was BELOW the initial estimate and I appreciate the honest and good efficient work.

The CK team built a gorgeous deck for my house. Precision work, attention to detail, fair price…read more Don't hesitate to use this company!

Too expensive. Highly overrated. Unhappy with the quality of the fence they built. My fence is…read morecrooked.