Our AC went out after 5pm and Austin Aire & Heat still returned our call that evening to schedule a…read morenext-day visit -- great responsiveness right out of the gate. Brad showed up, was professional and polite throughout, and quickly diagnosed the issue as a faulty capacitor and contactor. He replaced both parts and stuck around to confirm the system was running properly before he left. Really impressed with how fast and smooth the whole process was -- highly recommend this team!

Brad and Sandra at Austin Aire & Heat are great owners of this local HVAC business based in Oak…read moreHill. Our forced air furnace went out in the dead of winter during an arctic blast--they were very communicative and transparent with us throughout the entire repair process and we also appreciated their professionalism and high quality of work. We'd definitely recommend them if you have any HVAC needs!

I had multiple quotes for my attic insulation replacement on my rental property. I chose Kyle…read moreAshley because he is relatable, he is great in putting himself in his client's shoes and my tenant's needs. After the replacement was completed, my tenant texted me to tell me that the job was done and he was pleased. I am very fortunate to have found Kyle. He's a person with integrity. Get multiple quotes, then talk to Kyle and ask for his quote. You'll see what I mean.

I would highly recommend Kyle Ashley and his team! I am stunned by the previous bad reviews. I…read moreexperienced excellent communication the entire time. All of Kyle's recommendations were spot on and we ended up getting several services with them, mostly in the 35yo attic. I do not have a single complaint. The supervisor and workers wore masks the whole time and were very friendly; one guy even helped chase our puppy down the street when she snuck out! We had a couple of delays due to weather, and those days were communicated to me PRIOR to the bad weather. I would be happy to give a referral to this company. We have noticed a significant improvement to our overall HVAC system!

Dunn HVAC and Refrigeration is the BEST in Austin, Tx! Bryan Dunn is prompt, courteous, 100%…read moretrustworthy, and so knowledgeable. I called him in Oct. 2025 because of a new noise in my compressor. Bryan said my compressor needed a new motor. He also found that a duct from my HVAC system was disconnected and blowing 50% of my air conditioning into my attic! My HVAC system is 23 years old and I really believe another company would have tried to sell me a whole new system. Bryan saved me thousands of dollars! I will never call anyone else! Bryan Dunn's honesty and integrity is so refreshing! So if you need an HVAC company you can trust and will do a great job, give Dunn HVAC and Refrigeration a call!

I have used Bryan Dunn for many years on multiple systems and if I could give him 10 stars I would…read more He's very knowledgeable about HVAC systems and will go the extra mile to help you. His prices are also very competitive. My AC went out recently and it's a very old system that needed replacing. He couldn't get out to the house until the next afternoon but he took the time to talk me through some ways i might get it running again in the meantime and based on information I gave him, he suspected it was the fan motor (he was right). The next day he showed up and replaced the fan motor with an old motor he had scrapped and quoted me for a new system which was a very fair price.

Since buying a house in Austin, TX we have relied on Proline Services countless times. From power…read morewashing to concrete staining, tree cleanup, and a complete driveway overhaul, they have handled every job like pros withutmost efficiency. The power washing revitalized the exterior of my home, removing years of grime and leaving it looking brand new. Their concrete staining work really complemented the overall aesthetics of my property. When it came to tree cleanup, their expertise shone through as they carefully and efficiently removed debris, enhancing the safety and beauty of my outdoor space. The crowning achievement was the complete driveway redo - a project executed with precision, resulting in a smooth, durable surface that significantly improved the curb appeal of my home. What truly sets them apart is their commitment to top-quality work. Every task receives the same level of dedication and craftsmanship. The team's professionalism gives peace of mind to homeowners like myself. If you've made it this far in the review, I think you need to call these guys, I wholeheartedly recommend my residential construction team for anyone seeking reliable, efficient, and top-quality home maintenance services. Their track record of excellence has made them an invaluable partner in preserving and enhancing the beauty of my home. 78704 loves Proline Services!

Proline did an excellent job of clearing up broken and dead branches for us. Their cost was very…read morereasonable for the amount of work they did, and they made sure we were happy with the job. Plus, we now have a great pile of mulch for spring!

Adan is amazing and he worked on our house multiple times. Very competent and hard working person…read morewith good ethics, I 100% recommend him. However, his office stuff is slow and incompetent. It took me many weeks of relentless calls to get my invoice and warranty. The office woman kept saying she sent it, turns out there was a mistake in my email address but instead trying to figure it out while on the phone she kept insisting she already sent it. The whole time I had a feeling like I was annoying her. But I need my invoice and warranty. We spent almost $10,000 so I needed these for record keeping.

We had Adan Gomez come out to our house to clear out a stubborn clogged drain line and do a routine…read moremaintenance check/cleaning. He exceeded our expectations with his quick work, professional approach, and very fair pricing. He even took care of some things that were not asked for or charged for, because it was easy and the right thing to do. For example he changed out our filter and adjusted the drain line to ensure the slope was in the right direction. All in all, I would definitely call on Mr. Gomez again to service my HVAC system and recommend him to anyone looking for honest, professional, and affordable HVAC service.

We paid for cleaning service including extra for a "deep clean"…read moreThankfully we checked the property before new tenants moved in. IDK what they deep cleaned but this would have been a pathetic touch up at best. There was moldy coffee in the maker, jelly globs in the fridge, water bottles and other trash under a bed, none of the ceiling fans had even been dusted, hair glob across the shower drain grate and a basketball size pile of dirt and I vacuumed up from downstairs alone. I took pics of some but had to give up and just clean it all myself. Save yourself the $$ and book elsewhere

This is very unfortunate situation that could have ended in a completely different way. We closed…read moreon our home on the 28th of June to find out the sellers did not clean the house. We reached out to Touch of Class and they rearranged things to get out to us on the 29th, before we moved in the following day. It went down hill from there. Honestly, the mistake was mine, they had no online presence and not one single review to be found anywhere. But, I figured what was the worst that could happen? A bad cleaning job? Wrong. Sadly they dented our refrigerator. We had ordered a new refrigerator before we closed and we were pleasantly surprised that the sellers had left their new refrigerator for us. We thoroughly looked over the refrigerator and inspected it to find it was in perfect shape, which is why we were 1000% certain the dent wasn't there just hours before Touch of Class showed up, so we cancelled our order with Best Buy and moved on. I had the refrigerator pulled out because it is encased and we wanted it cleaned on top and behind because the previous owner had a German Shepard and there was dog hair everywhere. Sadly, I am unsure how, either by squeezing behind the refrigerator to sweep and mop or by opening the front door on the refrigerator trying to clean inside while it was pulled out, they dented it. Listen, being a business owner, I understand mistakes happen. BUT, the minute we noticed what had happened and brought it up, the first reaction from Alex was not to come and look, but to just react and say "I don't know what to tell you, wasn't us". After we went back and forth about 5 times, I had to walk away, we were getting nowhere and obviously I was super unhappy. Then it escalated more, while I was out back my wife went in and was wrapping up payment with them and Alex says, "uh it was there when we got here". The lying really was too far. They messaged me their insurance and I reached out. Well, that was just a waste of time. Not even sure why they messaged me their insurance, other than to pretend to do the right thing at the moment. The minute their insurance reached out to them, they just simply denied it and lied to them too. It's sad. Mistakes happen, we all make them. But, how you handle the mistake you make is what makes you a good business owner vs a business that will likely not be around long (if we are lucky). Also, we have pictures of before the clean and after the clean, which we provided their insurance company also. However, in this case, the lies Alex told to his insurance some how trumped the truth and the proof we have. I am appealing with their insurance company. I wish they didn't have reviews turned off on their Facebook page, it's obvious why they do, now. But, as I told Alex in our final communication, I will review them everywhere I can, what they did was wrong and the cost of lying and doing the wrong thing when they messed up is always far more than doing the right think and moving on. The only solace I have is that karma gets bad companies like Touch of Class every time, in short order.

Quality work, professional and experienced! No matter the size of the project, the service is…read moresame...stellar! On short notice, Ace through! The driveway, walkways patio and pool areas of our new rental look fantastic; a house y'want to come home to. Highly recommended!

Absolutely great job! My house looks amazing and Scotty was wonderful to work with. He washed my…read morelimestone home and pressure washed the driveway. Would hire him again and tell all my friends.

They did an absolute amazing job. The installation was smooth and fast. Even helped me get a better…read moreprice on the materials as compared to other quotes.

Updated!!! Chris and Leo are seriously my heroes. These guys are both some of the nicest folks…read moreever, and I'm so grateful they've been there every single time I've needed them over the years. Chris especially is an absolute badass at this-he literally figured out my issue within the first minute of being here and just barely looking at the unit! What a ninja!!! I do animal rescue and he's always so sweet to the zoo crew and they're cool with him-which if you know animals-that speaks volumes. Will forever recommend y'all and be grateful for your help. Thank you again. Enjoying my house getting cooler as I update this!