Bought multiple packages of Füm replacement cartridges this afternoon and went 1/2 mile down…read morestreet and the exact same item is 50% less!! So I bought multiple packs there. So within the hour, I returned to Drip & Rip(off) to return the unopened items.. I was told that "they don't do refunds"...even though I paid cash AND a 'no refund' policy is not printed on my receipt. Federal law requires that the businesses refund policy be posted for public view. Except here Nothing is posted, not on receipt. BUY AT YOUR OWN RISK!! They're overpriced and skirt consumer law! (And remove my profile from your system...I won't be returning! )

Really friendly staff, always a warm welcome when visiting this business !!! A lot of products at a…read moregreat value ..

Love the bogo items plus they work with you great on prices. Definitely staying up. Have a good…read moreexperience each time

Wonderful people, very friendly and knowledgeable about what they sell, in and out or time to chat,…read morelove it there

Just started leaning about CBD products that are tailored to me. I've been to several shops around…read moreAustin and this place is definitely a must. The gentleman was polite and very knowledgeable about CBD products. I told him what I was looking for and he nailed it. Very clean and has a lot of products.

From the owner: Top rated in Austin TX! Specializing in CBD, Kratom and E liquid. Conveniently located on Ranch Rd…read more620 N, we are your local vape shop in Austin, TX. Our selection of products includes mods, e-juices, CBD, kratom, glass products, and so much more. Whether you are new to vaping or an experienced vaper, we have everything you need for the ultimate vaping experience. Here at our store, we are dedicated to providing our customers with the absolute best products on the market. Some of the major brand names you can find on our shelves are Smok, Naked, Hometown Hero, and Kaos. Stop by to check out our selection today!

Easy service with great knowledge of the products. Great selection for everyone! Value is better…read morethan other stores! Definitely a must visit place for all your smoking necessities!

bro, even though I'm over the age of 21 I showed them my ID. I walked all the way from my hotel to…read morecome back to the smoke shop to get me my smokes and they don't even though my brothers outside, they still didn't want me to sell my product and my brother was in there before when we went before like not even 10 minutes before that and want to go by my syringe they don't even want me to sell the vape stuff not like my buying it. I was buying it so they just downright not the genuine people ever.

Plenty of great vape juices at a reasonable price. The service is friendly and prompt. The store is…read morealways super clean, and the parking lot is usually safe during the daytime.

I like this shop but it's never open it is always temporarily closed and when they are open you…read morenever know it because they're always closed they have good vape juice and cool people that work there just wondering when are y'all open

Prices was awesome and customer service was top notch! I highly recommend going here! They will…read morehelp you with anything you need.

From the owner: Great flavors, friendly staff; all in your neighborhood!read more

I don't often feel inclined to shitpost a store for one bad employee, but the night manager Ashley…read morehas brought me across the threshold. My question to Ashley was "what is vape flavoring made of?" Her only reply was "it is flavored with PG."  Good 'ole PG - the colorless, odorless, virtually tasteless liquid, happens to be the Everlasting Gobstopper of vape additives.  The appropriate answer would've been, "I don't know, let me find out from someone."  I tried politely rephrasing this simple question twice over. This one tastes like blueberries - is it made with actual blueberries, I asked. "It's just PG blueberry," she said.  Then she tried insulting me by asking if I could  "name the thousands of chemicals in an American Spirit?" ...an irrelevant and factually innacurate assertion about my favorite cigarette.  "PG is approved by the FDA, if that makes [me] feel better?"  It doesn't, because my question wasn't about the laughable safety standards of the FDA, whom also regulate cigarettes and toxic food pesticides. PG is so magical, so "coolio," as Ashley would say, just before she fills up my fiancé's vape to "get it nice and juicy for [him]."  With side-eye, she then asks me if she should stop mixing my order? Too bad she didn't want to make it nice and juicy for me, too. She's here six days a week, folks, including tomorrow as mentioned to my fiancé, when he said he'd probably be back for the inevitable replacement vape. She's very available in case he wants to come by and hear her golden nuggets of wisdom.  Someone should notify her the coquette nit-in-booty-shorts sales tactics are for the strip clubs and gullible single dudes.  Ignorance is forgivable; an ignorant rote response, overt with wrongfully held condescension, is not.  She was so rude, sassy, and weirdly flirtatious with a taken man. Her complete deficit of professionalism was the first thing he noted when we stepped out of the store. It wasn't just me. Food grade flavor additive is mixed with a PG base, Ashley. "Knowledge is power," as she had patronizingly reminded me. The shop itself is nice and has a robust and tasty flavor selection. The other staff I interacted with were pleasant. A mistake was made by letting this chick represent a product meant to be consumed by adults.

I'm a long-time vaper. I started in 2009. I have worked at a vape shop. I know this industry fairly…read morewell, and have had a lot of experience as a customer. Recently, I have had a hard time finding a good vape shop. There's a LOT of vape stores here in the Austin metro area, and there are a lot of good vape stores. Some deliver. Some have great stock. Some have really friendly, knowledgeable staff. Some are clean and well kept. Some are well organized. It's hard to find a store with several of these attributes at once. There's always a sacrifice. While I don't know if Cloudhouse delivers, they certainly earned by business. The store is gorgeous: clean, well stocked, and well organized. It *smells* right - that mix of vape flavors mingling in the air, but it's not heavy or overpowering. The staff are great. Patient, knowledgeable, and full of useful recommendations. Alyssa helped my girlfriend a week or so ago when she went and grabbed me some juice and coils, and then helped me today when I needed a new tank and or order a new mod. The one I wanted wasn't in stock, but there were a LOT of mods in stock and on display. I wanted something they had sold out of and would be getting more of later. I got juice, a new tank, and a pack of coils for a fair price. Their selection of both premium and house juices is vast. I'm sure there are places that have more, but not one I've run across in the last couple of years. I am very impressed with the quality of their house juice - the flavors are amazing and fairly priced for the quality. Well worth visiting and shopping at. Their parking lots is small, and it's hard to get up to the door if you have mobility impairment, but it's worth the extra work to trudge up the ramp. Once inside the store, there is more than enough room, and plenty of comfortable ways for anyone and everyone to get access to products and assistance. I am very pleased with my experience there.