THE BEST!! very friendly staff. Been to this place twice and always satisfied. Highly recommend

The actual window installers came, effectively replaced the window and now we will see how it is after the rains! Thank you

Service requested multiple times at our store location and waited at least a week to hear back. The receptionist is completely unqualified and the reason the reviews or business is going bad. Called our location to tell us to call her back instead of waiting for less than a minute to talk to us. So smart. read more

Great price, service and quality of product. On time and good communication. Definitely recommend. read more

The customer service is really nice. When I called for a quote the manager answered and was as helpful as she could be and made sure I was kept up to date with what was going on with my window. When I went in to complete the payment the office assistant/receptionist wasn't very helpful and made me wait for the manager to come help process the order payment. The manager was very nice despite looking flustered and overwhelmed, I just didn't appreciate the unnecessary wait when the receptionist seemed more then qualified to help me with the payment. Overall it was a nice experience I just held back a star because of that ladies unwillingness to do her job and giving all her work to the office manager when that isn't her job. Hopefully she gets more training to help make the process smoother. read more

Receptionist that handles phone is very disqualified . Does not know how to take phone calls . Passing on information , poor attitude. Do not recommend speaking to her . Unsat failure to communicate with people on more than a couple of occasions. read more

Overpriced and they ruined my window frame when they replaced a sheet of glass. The kid who installed it brought his girlfriend over with him while he worked on ruining my window. Carrie (the person who takes calls and provided our quotes) is awful. She's rude and doesn't return calls. Besides them ruining my frame, they were a month late, every time I called Carrie she said it was delayed for different reasons. And then gives us another date. Again a no show. You think she had the curtesy to call us and let us know? Nope. Finally the kid shows up, takes off my window, goes to install the new one and it's the wrong size... put our old one back on and then find out after he leaves that our window wouldn't open. He fixed that when he came with the new glass, but again, ruined my frame... It's funny how they never hear your voicemails or return calls, but when you haven't finished paying them, they call you constantly...oh and of course they refused fault on the frame... the front window opened and shut fine for years until they FKd with it.... On another note, I found out later, Lowe's quoted us a cheaper price for dual pane Milgard window which included both windows and frame replacement for cheaper that that sheet of glass. We are having Lowes replace the rest of our windows in the house. Do your homework, I wish we had. read more

Had windows replaced they are amazing and they came out and had it done in a day. Very friendly and communication was wonderful always knew what was going on. Thanks Fresno Glass read more

Quick service and slightly cheaper than the most expensive in town price point doesn't make up for shady staff stealing your stuff. My passenger window was smashed out by a tower district thief. Then I brought my car to this place for a glass replacement and one of the "professionals" at Fresno Glass stole my travel vape while they were working on my car. I let them know that it was missing and the office lady said that it would be reimbursed the next day. Unfortunately when I came in for my reimbursement, she told me that the person who worked on my window "didn't see it in there" and that they are not responsible for any items left in vehicles. So... why tell me that in the first place? read more

They were cheap but the job wasn't satisfactory since they didn't get all of the glass out of my door. When I close my door, you can still hear it. Had to go back and even then I can still here a couple of glass piece left behind. Take it back for the third time? Ha! Forget it. Worse of all is the glass window they replace it with is thicker than it should be so it's the slowest one to fully go up. Well you get what you paid for. ‍ read more

If I could give these guys no stars I would! Had an appointment from 9-12 today. When I set the appointment I was told there was no one else on the schedule so they should be there right at 9:00. So I went by the house at 9:00 (trying to get a broken window. No one showed. No answer when I called the office so I left. Called at 11:00 and they said someone would be contacting me soon. No call from them! Called again at 12:30 and they again said someone would call. At 4:30 received a call that someone was on their way. I arrived a few minutes later. At 4:50 received a call stating he was close but didn't know my location. (Ummm...how can you be close if you don't know where you're going) have him the address. He told me his location and he was still about 15 minutes away. At 5:20 received a call stating he was lost. I told him I was going to share my location by text. He said that was fine, so I did! A few minutes later he text back not sure what to do with the location I shared. So I text him instructions. At 5:54 I called just to figure out where he was at and he said, "Oh, none of my guys can make it out there today!" The guy on the phone is the same person I've been texting and had numerous phone calls with. I told him I had been waiting for him for over an hour. Is only reply, "yes I'm serious." So I said well it looks like we need to reschedule (still trying to keep my cool) his reply, "Tomorrow." I asked, "Can you narrow down a time for me?" He said, "No!" What a waste of time!!!!! read more

Unfortunately it seems like at some point your car will get broken into. This happened to me a while back and the thieves broke the small triangular window in the back of the car. I called around and was getting prices of $300 - $450 dollars to get it fixed. I called Fresno Glass and they quoted it over the phone at $150 out the door. I arrived at their business and it's basically a big glass warehouse. They don't have a pretty waiting room with TVs to watch and such, but the guys working there know their glass backwards and forwards. I walked over to the Round Table and got lunch while they fixed the window and about 40 minutes later the window was fixed and the car looked great. I've never had any problem with leaks and couldn't be happier with the price. Based on my experience the first time I went back a second time to get a badly cracked front windshield replaced on my second car. This time I had them install a generic piece of glass that was the same size as the OEM glass. The size and specs of the generic glass were the same it just wasn't GM branded. This knocked about $40 bucks off the price which was already lower than anyone else. Once again the glass turned out great and I've never had any problems with it. read more

These guys are amazing. Someone broke into my car last night, and the guys at Fresno Glass made it all better this morning for $110 and 32 minutes of my time. Fresno Glass Co is the best! read more

Hurrah, Poor guys I called to have them come for my front windshield they said okay well I did not get the cash for paying for it so I told them come tomorrow morning I will have the cash as long as you get here early. Things messed up and I could not do it like that I called them back and told them I have to get my paperwork from DMV I don't know when I can do it but today I will fit you in they worked with me told me okay. I get home text the mechanic he comes and takes longer than what he said he would take. I call them back and tell them I have to get you to come tomorrow... finally after all that I have an appointment for today at 9am Horrah they were great terrific guys. came a little after 10am but with all the run around I gave them they had no attitude about anything quoted me 130 to come out and do it. gave me a receipt of 135 mentioned this to them he charged me 130 with no problem or attitude. Great guys, positive attitude to deal with customers. Not saying I want someone to break my window but if it ever happens again I am coming to this company again. read more

If I could give this place 0 stars I would. The lady who answers the phone doesn't even speak English. I waisted my time going down to this place 2 times because they ordered the wrong glass for my car. And the 3rd time they wanted to increase the price. How do u order the wrong item two times. They have no idea what they are doing. It took me 40 minutes both times to go to this area and to only be told it's the wrong window. Do not open a glass shop if u can't place simple orders. And English would be great as well considering we live in America read more

Very cordial people! They were very accommodating and nice, couldn't have asked for a better so in a pinch. I would definitely recommend this shop to anyone in the address. Also they were cheaper than any other so in the address! read more

Cheapest place in town! Walked outside on my way to school only to find someone had broken my passenger front window :( Called several places before Fresno Glass, not only were they the cheapest, they said they could get it fixed right away! Went down there, no fancy waiting area, but they had my car in and out in 45 min, vacuumed and just like new! What a life saver! Definitely recommend this place for any car glass repair. read more

Martin and Sergio were great help! Windshield was replaced less than 2 hours and it looks great!

If I can give a rating for professionalism, it would be less than a ZERO. Our appointment was made for 9am today, got a phone call and ask to move it to 12 noon. 1230 came along and no one show up. We decided to call the business and ask if they was on their way. NOPE!!! An excuse we got from the receptionist was that they was still loading the supplies into the van and I asked when exactly will they show up. She put me on hold for less a minute and a guy came on the phone saying that we won't be there until 2-3pm. Okay I understand you had a sick call but please don't set a time and not show up or give us the run around. 9am was moved to noon because you lied and said you need to go buy supplies to fix our crack windows but then you give another excuse of why you didn't show up at noon. Seriously, I'm surprise you been in business this long with such POOR professionalism. Everyone's time is as valuable as yours. Please consider that next time when you tried to make a appointment and run a business. It's after 3:15, and we called you and all you can say was the appointment is now moved by you to 230 to 330pm. When you said it's 2-3 and I said my guy will be there waiting on his day off at 230pm and you still not. If you can't the job, should've said so. Please respect our time and business as will read more

We broke a portion of a window pane in our 1926 craftsman house. It was a delicate window that we needed fixed very carefully. We called Fresno Glass and within 45 minutes someone was at our house fixing it. They were very careful and did a great job! read more

Went in to repair my cars passenger window and it was done in less than a hour. Cheapest place in town! This is a no frills no bullshit kind of place. The area isn't the best but hey that's Fresno! read more

I set up an appointment for them to be at my house between 1-2 p.m. That day I hurried and was home by noon so as not to miss them. They never showed up and never called! I finally called them at 4:30 p.m. Their excuse was that the guy who was supposed to come over was late to work so he couldn't make it! I asked why I didn't get a phone call at least and all the girl said was "sorry." They asked if I wanted to reschedule....I said, "NO WAY!" Very bad business manners read more