Will overcharge and not fix the issues. Don't go here, trust the reivews. Anyone can do a quick oil change. Its the crazy charges for services and parts and I would justify it if it fixed the issues but it didnt. Youve been warned. ​ read more

Please take my review as your warning. I am ashamed it has taken me this long to review but here 3 examples of extremely poor service over the past 2 years. 1. Came in with some brake issues, they replaced rear brakes and calipers. Within 24 hours of getting the vehicle back, the caliper they installed had failed and left me stranded, waiting on them to get me back in to replace it AGAIN. 2. Came in with my car making some loud noises in the rear. They insist the issue is with my exhaust flanges and quote me $1,200 for the work. I take the car for a second opinion and they laugh at me for thinking I have exhaust issues. The exhaust looked fine and it was a rear wheel bearing that had failed. Frick Park Auto sent me away from their shop to drive with a failed wheel bearing. When I contacted them about this, I was told "We don't catch everything..." 3. Another wheel bearing they had replaced for me had failed after ONLY 12,000 miles. While they agreed that was incredibly unusual, they were unwilling to look at the car any further to see if this was endemic of a larger rear end issue. I was told there was nothing they could do and to "keep my ears open." If that is the mentality you have when putting your family in your vehicle - these are the guys for you! Personally, I would like a little more assurances that my family is going to be safe when I put them in the car. Not to mention I have seen them smoke in customer's cars and they are incredibly rude if you ask any questions. read more

I've had good experiences here with my kid's old car. While I don't think they are the cheapest game in town I do think they know their stuff and do good work. They have explained the work to me and get it done in a reasonable manner. I will continue to come here read more

The owner is awesome ! He is honest and good at repairs. He has helped me at the last minute with a flat tire . I would use him again.

Was quoted $1000 for new tires, base model, and told my tires did not pass inspection. Took to Firestone and new tires were only $500 and was informed my tires were all in passing condition. New tires should've been suggested but my vehicle should've received an acceptable state inspection report. Do not fall for the convenience of this place and if you do take your vehicle elsewhere for a second opinion. read more

I had a very unfortunate experience with Frick Automative, which I have tried to resolve in a friendly way with no success. In fact, the owner just yelled "shut your mouth" over the phone and hung up on me! I've never had this kind of experience, as I tend to believe that everything can be resolved if everybody remains polite, so it seems important to share an experience where that was not made possible. My car was towed to Frick with a dead battery and a flat tire on the recommendation of a friend who has always received good service there, and since I no longer live in Pittsburgh, I took the recommendation. Frick said they were very busy but that they would do their best. The next day I got a call saying they had finished, and that it would cost $932! I was pleased that the work was done, but very surprised that there was no call to tell me what the cost would be, or to give me options. I questioned the cost (a tire and a battery for $932?) and was told that they had installed a particularly good battery, with a 3 year warranty, that cost $279. I've never paid anything like that for a battery before, but I had no choice since the work had been completed without my approval. When I went in to pick up the car, I asked for the 3-year warranty that I had been promised. The manager told me to simply come in if I had problems. I explained again to him that I no longer live in Pittsburgh, and that therefore wasn't a possibility. He said he'd call his supplier and email me the warranty. No word from him for a week. I called today to remind him and he began screaming at me over the phone. He ultimately said he'd replace the battery with one that has an interstate guarantee, which would be great but - once again - I don't live in Pittsburgh and am no longer there. The manager wouldn't stop screaming long enough to let me explain that to him, and to ask him what we can do. I think he or his employees probably made a mistake when they did the work without giving me a quote, and perhaps that led to the subsequent bad behavior. It does mean that while their service can be great, watch out for sticker shock, and for poor interpersonal ability, as a number of other Yelpers have described. read more

I live in the neighborhood and wanted to see if I could get a new battery ASAP. I do not know with whom I was talking to, but he was so rude and condescending that I hung up . Every time I tried to ask a question he demanded that I STOP!!! What a jerk, it is too bad, because I could have been a good customer as I live up the street in Frick Park. Can I give this business no stars?? Hey Guys, Just because I am a woman does not mean that I don't know what I am talking about!! read more

Pulled up to this business to get a tire rotation and walked over to a restaurant nearby to check their hours to see if I could get something to eat in the meantime. It took me maybe 2 minutes to check and as I come back to my car intending to go in someone comes out holding a "no trespassing" sign, aggressive and screaming at me, saying "I'm going to let you read this sign so you can get the f*** off my lot before I tow your ass!" Never go to this business, if I could leave a zero star review I would. They didn't even ask me what I was there for, just screaming in my face and told me to f*** off. read more

The owners here seem honest and forthright. They recently saved us more than $600 on a brakeline repair for a 2003 Hyundai. The dealer (Cochran Hyundai) insisted that we absolutely had to do a $1400 repair before our trip to California last month. We had the car towed to Frick Park Automotive for a second opinion and they did it for less than half that. Made it to California with no problems whatsoever... thanks guys! read more

I was in town from New Jersey visiting friends. I discovered a nail in my rear tire and my friends suggested I head over. I was treated courteously and my tire was fixed with a plug at no charge. No really. Completely unexpected and so Pittsburgh. Thank you! read more

Not sure about the negative reviews that people have posted. We have taken all of our cars to Frick Park over the past dozen or so years. Bob and Greg are fantastic to work with and help explain situations in lay persons terms. They also take their time and effort to find best situation given the circumstances and provide assessment and information if you can do things on your own (not really needing to go into the shop). They offer a community type service that not a lot of businesses provide these days and well continue to use them and recommend them... read more

We have always had excellent service from this shop. Bob is efficient, thorough, and patient no matter what the issue when we bring our car in. We have also come here for inspections and they make it very easy. read more

They charged my wife $50 to replace one wiper blade and many of their other services are higher price than the competitors. The business model could use a change, in my opinion. Now I change our own wiper blades and take our cars to Walter's Automotive, Wood's Werks, LLC and Baum Boulevard Automotive and haven't looked back. read more

I found this business to be extremely pricey and very dishonest. They charged me $130 for a belt that cost them $29.99. My total bill was $200 when it should have only been $80 (this includes labor). After the repair was completed the manager told me that I needed to have another part replaced. When I acquired as to the cost of the procedure, he told me that it would be between $200 and $500 (including labor). After doing some checking around, I discovered that most mechanics would charge me between $80 and $100 for that same procedure. When I questioned the manager about my bill he became irritated and defensive. He told me that he charged more for the belt, because all products and services come with a lifetime warranty. Yet, when I looked at the bottom of my billing statement it reads, "Warranty on parts and labor is 90 DAYS unless otherwise specified. Warranty work has to be performed in our shop & cannot exceed the original cost of the repair..." (Is it just me, or does something smell fishy here?) How often do you purchase an item and/or service in which the cost of the warranty exceeds the price of the original item. (Let alone 3 times the cost of the item!!!) Do yourself a favor and find another mechanic! read more

Have used them twice for pretty routine matters- inspection and a bulb change. I can't comment on repairs as a result (and didn't give 5 stars because I don't have much to go on yet), but I was very pleased with availability of appointments, friendliness, and timely completion. Also, when we took my husband's car for a bulb change, they did it free of charge. Yes, I know it probably took them 3 seconds and about $1 in parts, but it was a nice touch for a little neighborhood place and definitely made us want to return. read more

Frick Park Automotive has some mixed reviews floating around. But because they're conveniently located for me (and because some of their negative reviews had nothing to do with their service), I decided to give them a shot. I've taken my car there three times now, all for routine service. First, I simply needed to have a flat fixed in January. They turned it around quickly. When I went to pick it up, the owner simply handed me the keys and said "Have a nice day." "What do I owe you?" "Don't worry about it." True, for these folks fixing a flat is a simple task, but I expected to pay a few bucks, as is common. Purely based on that gesture and my interactions with the owner (and knowing how much I hate taking the car to the dealership), I went to FPA for my inspection and oil change. There was no hassle, no hidden fees, no pressure to purchase unnecessary parts or services. Solid. Shortly after my inspection, my windshield cracked nearly the whole way across thanks to a rock being kicked up on the highway. After having it replaced elsewhere, I had to go back to FPA to get the stickers replaced. Again, simple, friendly, no hassle. The folks at FPA quickly earned my trust. Not only are they more convenient and less of a hassle than the dealership, their prices are reasonable, and I'd much rather support a local business than a corporate one. So far, I've nothing but good experiences with Frick Park Automotive. read more

TOTAL OVERPRICING!! Do yourself a favor and look at the parts they replace and the same part at a NAPA or other car part supplier. They mark it up 5 to 10 times the price. Went there out of necessity and got gouged. It is a shame. They are in an area that would support them better if they weren't ripoff artists. No local residents use them for this reason. read more

WAY PRICEY!!! Very polite and knowledgeable but they charge $98.50/hr for labor. It ended up being $314 for front brake pads and inspection. Will not return. read more

Charged an arm and a leg for an oil change, couldn't tell me how long it would take, and were not helpful in general. Gave me a take it or leave it attitude. They are close so I thought I would take it and it was a mistake. read more

These owners need to take a moment and seriously review some of these comments. Some are obviously insane and those people can never be pleased but, others need paid attention to. I called to have new tires put on my SUV, my tires that i purchased online. They wanted 36$ per tire to mount and balance, thats 145 bucks. 45 dollars more than my Audi dealer and they use Hunter equipment and I get coffee, donuts, wifi and a real appreciation of my business there. FPA=not much of a SBO Continued:  I dont know how someone in good conscience can charge those prices and feel OK about it, and not laugh when deciding to apply those prices to their services. Kind of like a 8 dollar beer and 10 dollar hotdog at a game.  If they need to apply such hilariously inflated prices to simple work like a brake job or swapping tires to stay afloat then maybe a closing down event is in order read more

Honest and fair. The owner is the one who works on your car so you know he is serious about the business. Friendly and quick. It is a little pricey though. read more

If you want to pay for an alleged repair, this is the place to go. A while back I had them investigate a rattling noise in the engine compartment. Yes it was quickly repaired: a pulley. As I drove home, the noise was still there, so I went back. Bob assured me that it was fine to drive it to Meadville that day to take my daughter back to college. I told him that I had another car that I could use. No, he confirmed, it'll be fine, and when you get back we have some kind of stethoscope to isolate the issue...off I went. Half an hour later I was stranded on 279 near Zelionople with a broken belt, as a result of a disintegrated pulley. I managed to get the work correctly done in Meadville after a two-hour trip courtesy of AAA, and a shop owner up there who waited until arrived. I had a heated "discussion" on the phone with Bob, and over a month later he "generously" gave me a "free" oil change. I've been dealing with this place for over twenty years, when Al first started it, and I ought to have realized that I was being taken for a ride sooner, pardon the pun. Yes, they have done some favors over that time, but the overcharging, and often blatant incompetence far outweighs the positives. read more

They're honest, efficient and affordable. The only downfall is that they're hours stink. I've been using them for years after a friend recommended them to me. 9-5 type of place, but well worth the hassle of trying to cut an hour off of work to drop it off or pick it up. read more

Our family has been using Frick Park for both cars for some years. A very friendly, professional crew. Never felt ripped off, always told us what they were going to do and consulted if anything major showed up during work. Always willing to help out with some little problem that doesn't take long even w/out appointment. Are they the cheapest in town? No, but if that's what you want, I know a guy who sometimes shows up in a back alley and might, or might not, get it right first time...but at least he's cheaper, right? read more

Took my vehicle here for the first time this morning for some minor repairs. Service was fast, friendly, and affordable. The guy that helped me out (sorry I forget his name) accidentally wrote my number down wrong so he physically came over to my house to tell me what was wrong with my car. If that's not going above and beyond, I don't know what is. Will definitely be going back for future vehicle repairs. read more

I've used Frick Park Automotive twice in the past few months -- for new brakes and state inspection. It has a reputation for doing good work but being pricey, but it's conveniently located. Sure Bob is nice. But I don't think I will ever return there for auto work. The price mark-up for parts is ridiculous. I needed new wipers to pass inspection. I didn't realize they were $35 each until after the work was done! Really? I guess it's my fault for not asking for an itemized list before having the work done. And then asking if I could buy the wipers myself and install them to pass inspection. My car needs more work. I've done some research and the quoted parts prices seem very very high. Apparently Bob knows their prices are bad -- he said it to me! I will be getting a second opinion for sure. Convenience is less important than my wallet -- which is empty! read more

I am not sure why my previous review was removed. Is it not allowed to tell the truth? They tried to completely rip me off. I called my old mechanic who gave me the real rundown. I called this guy out. He was extremely aggressive. We are talking about $900. That is worth arguing over. He started doing the work before giving me the estimate then claimed I would have to pay for the work. I argued. Eventually had to pay to get my car. I called later to ask for a detailed itemization of the costs. He was agitated. I told him I would be writing an honest review on Yelp (which I did)... And he actually said, "Be careful. I have your address." I sent my husband in to ask what that meant. He denied it all. Extremely aggressive person if you call him out. I do not reccomend this shop. There used to be more honest negative reviews up here about this shop. I am not sure how they have them removed. read more

I've waited a good while to post a review of these guys. Bob seems sincere, but I've had enough interaction to separate the facade from the reality. This shop is a well-oiled (sorry) profit center -- and it all clicked for me one day when I stopped by and the lead mechanic noticed that my right tire looked worn. He and Bob immediately began the good cop/bad copy routine. The same cheap tire they had sold me a few months earlier. They claim that they hold themselves to higher standard on inspections, but again, it's profit driven. I sent a co-worker there and she got the same good cop/bad cop routine and a very high inspection bill. Great location. Convenient as hell. But in the end, I don't like the situational ethics of the place. read more

After learning of my unhappy review Bob (management) from Frick requested some time to talk to me about the services I received. When we discussed the services Bob and I both agreed that it was not FPA's goal to have unhappy customers. It was an unexpected phone call, but it helped me regain some trust in the garage. We have agreed to discuss future automotive needs before choosing another location. Bob really does manage a garage well and does not want to have a customer walk out unhappy.-------Chris read more

Very nice. We pulled in because our engine heat warning came on. Gentle man took a quick look at it and filled up with coolant. Told us to keep an eye on it and sent us on our merry way. Thank you!! read more

Bob is a complete jagoff and just basically wanted to milk me for money. Made a lot of claims about my car that just were true at all.... after the few repairs they DID do on my car... and then had to fix again after the fact... I'll never take my car here again. read more

They are nice enough on the phone, but I had two experiences (out of two tries) where they confidently diagnosed a problem and after collecting the money, said that the problem was not fixed and I had to bring it back. I felt like the cost of repairs was very high compared to other places I have taken my car before and since. I'd be a bit cautious with this place. read more

Frick auto is the only place I will take my vehicles for now on. This place is highly recommend if you're looking for mechanics that actually know what they're doing. Strong Customer Service Skills solid Work Ethic. They are committed to quickly solving and repairing problems and honest with customers.Bob was is able to relate well to customers. He communicated effectively with us and put us at ease about the diagnosis and repair suggestions. Bob was in contact with us every step of the way to make sure we understood what was going on. He took the time to Properly diagnose our vehicle even when no codes were coming up.Good Diagnostic Skills quickly identified the source of a problem and other related issues. Frick Automotive is aware of diagnostic resources and takes advantage of them as necessary .They were able to find the best solution in a limited amount of time. Speedy service they don't keep your vehicle for extended periods of time! After all the service was complete I received a follow up call from Bob checking in to see how everything was going! read more

I've been using this garage for over 5 years. They are always friendly and professional. They've never done any work without first calling to explain their recommendations, go over my options and getting authorization. I've never felt pressured or like they were trying to rip me off. The guys at the garage were even happy to offer their advice when we were car shopping, telling us to give them a call anytime, if I had more questions. I have and will continue to recommend Frick Park Automotive to anyone looking for a good mechanic. read more

You'd better shop around. I initially went there for an inspection but didn't have the registration yet. He hunted around for a little while before giving up. Maybe they're normally exorbitant, but I have been to several other excellent garages who charge 20/tire to mount, balance and rotate tires. This garage will charge you about 37/tire claiming they will change out valves clean the rim, mount, balance rotate blah blah etc. When I got there to pick up the car they said they didn't change the valves because I had tpms. Basically they're charging an extra 17/tire to "clean" and prepare the tire for mounting. I don't see the value in that. God forbid I actually went there for my an inspection. On a positive note he did give me a price of the service in advance and my schedule didn't permit me to make another appointment around better garages schedules. read more

Several times, I've been played here with dishonesty. The people have not consulted me regarding what needs to be done and have made me irate with the charges...I have gone elsewhere. Honestly, the only reason I have gone to them for so many years is because it's only a quick jaunt from where I live -- I saved 1,000 dollars going elsewhere in the neighborhood, too. Just recently, I thought because the insurance would be covering my broken side mirror (car hit it on my street) with my deductible, that I could go...but to my adacity, they called back with an even higher amount than what I told him the insurance would cover - and then he was pissy with me when I said I could order a side mirror replacement online for just $60...he said come down now, it will only take 15 minutes...and I said - and you'll charge me $80 for that - as a joke - ha! Not doing that anymore. read more

I had a flat tire needing repair and wanted to go to FPA since it was close. However, after reading some reviews I had some doubt because of the negative reviews in spite of the many positive ones. I decided to try it anyways and was very pleased. I dropped it off and an hour and a half later I was home with it fixed. I wasn't even charged anything when I returned! If I need additional service I will go back to them based on this experience. read more

Excellent service. My car overheated in this area, and I pulled in to see if they could help. It took no time at all. At the end, the owner said, "have a nice day!". I couldn't believe it. I was ready to pay a few bucks for the quick service, but the owner and mechanic would not except payment. I think they put a new clamp on and poured in some antifreeze, so I offered to pay for that but no deal. Truly made my day and saved me a lot of hassle from overheated along the side of the road and having to wait for AAA. read more