I had an appt yesterday to have my windshield replaced. Guy shows up & I go back inside my house…read more 10 mins later he calls me & says, I need you to come out here i need to show you something. Well this can't be good & it wasn't! The windshield they put on the truck has a deep scratch in it. So, I say to the guy, don't they check/inspect all the windshields be fore putting them in the truck? He didn't know what to say. You want to talk about being livid about this, well, it totally screwed me up & my day! Now I have to call the insurance co & like a new claim bc I'll be using a different glass service! I would NEVER use Safelite again!! Thanks a lot for wasting my time & causing me stress & aggravation bc of your negligence!

They do not stand behind their lifetime warranty! I got my windshield replaced by them in 2021 and…read morerecently my windshield cracked. There is a barely even noticeable spot where an aquarium sized pebble, at most, hit it and they're saying that is what caused it to crack. If the glass was well made, something like that wouldn't have happened. Poor quality materials and not backing their warranty, they have lost my business and I will continue to warn others of their poor business standards.

DO NOT USE THIS COMPANY! Their conduct has been atrocious! They caused significant damage to my…read morevehicle during a simple windshield replacement by ripping a chunk out of my leather dashboard, leaving multiple deep gouges from removing the windshield. They also installed the incorrect windshield and flashing for my windshield, it looked so bad. The flashing was all wavy and coming out at the corners, it was bad. I called to complain about it and thankfully they did replace the incorrect windshield. Upon coming to redo the incorrect windshield. Their tech at that time, also chipped both sides of my exterior paint by using a tool to adjust the rubber flashing around the windshield. I watched the employee damage my paint and I said to him at that time, do you see you just chipped my paint? He said ugh yea, call the shop manager and report it. And he left. Imagine having an attitude after damaging someone's car. I didn't ask for any of this, just a windshield replacement. The company acknowledged the damages and asked me to send in 4 estimates to repair it. They didn't respond until I sent a legal action email, then I got a response for a tiny fraction of the cost to repair the damages and strong agreement for me to sign to keep this hush and forfeit my rights for anything! I could not agree to the fraction of the repair costs and offered a fair middle ground. At least a counteroffer to resolve this quickly and amicably. They've since seized all communications with me, forcing me to pursue legal action. This has turned into an absolute nightmare. Please use a different company they must delete their reviews because I thought it was a decent company based off the reviews but that is far from the truth. Save yourself the headache and damage to your vehicle and choose another company!

From the owner: Auto Glass Now offers fast, friendly, and convenient auto glass services across the country with…read morehundreds of locations throughout the United States. Our local team of experts can help provide trusted auto glass repairs, car window and windshield replacements, and ADAS calibrations. As a part of the Driven Brands family of automotive aftermarket companies, Auto Glass Now delivers national scale and efficiency, alongside its premier service quality. Call or visit us today to get back on the road!

Miss Becky had one job. And the lady could've given a crap less because she was on vaca the next…read moreday. On Tuesday I scheduled an appt for a windshield replacement. CONFIRMED MY APPOINTMENT Wednesday. Thursday the day of the appointment my appt is no where to be found and the glass wasn't even ORDERED. Now I have to wait for the manager to wake up smell the coffee and come to work to tell me another date. I will never return to this place again.

The windows are still awful. I wish Don would reply to my review and make it right. That would make…read moremy impression of B&G glass much better.

A chip in the windshield turned into a large crack in my Toyota Tacoma. All my past replacements…read morewere through another "well advertised jingle business". I googled and found TRUE BLUE AUTO GLASS. Immediate text and quote which beat the "other guy" by a lot installed at my job. I booked an appt. The day before they reached out if I would be interested in a day early install since the weather cleared up and I agreed. Jon sr tech arrived right ON TIME and thoroughly explained the process. Even better than "the other business" I've dealt with before. A new windshield was installed in 45 min. My inspection stickers were re-attached as well as my GoPro mount and mirror. Like the crack never was there. In addition, the replacement also had all the exact sun shading and design the factory installed had. I've received new replacements from elsewhere that were all full glass with no sharing or details from the factory installed one. Highly impressed and definitely approve their work for referral. Polite, efficient and far more affordable. True Blue has a new customer if I needed their services again.

Wow! I got some outstanding service from these folks to repair a few small windshield cracks…read more Setting up an appointment was easy, and they arrived during the specified time. Jon and Jay were incredibly professional, friendly and helpful and they answered all of my questions about the repair process. They finished their work in a timely manner, and I can barely notice the repairs. Thanks, gentlemen!

don't go anywhere else. They communicate with your insurer and you, and do good work.read more

Great workers and staff everyone i talked to was very friendly! i would recommend anything from a…read morefender bender to a wreck that's ugly. this truck had its fair share of dings and dents, you'd never be able to tell!!!

I have took 2 of my car there already and I have to say I love the fact that I can just call him…read moreand he put me on the schedule that same day. As well he does a amazing job on both cars and he was fast and safe. Overall what I like the most is his shop bc it is clean and it looks professional.

RUN AWAY!! Brand new Mazda 3, took to this guy for tint. He and his helper installed the tint while…read moreI waited. Bubbles and creases in the tint, called numerous times to complain, he never answered his phone. I have a feeling he answers new business and declines old business so he doesn't have to stand behind his "lifetime guarantee." WHAT A JOKE!! Took car to a real tint shop and they showed me where he cut my rubber where the windows go up/down, he cut over my rear defrost wires and it cost me $300 to remove his $220 crappy tint job. The last shop told me they see lots of his cars come in for repairs. Close this guy down....what a waste of money.

I picked up my 2020 freightliner m2 106 that I won online auction for 19k. When I went down to…read moreAtlanta. I noticed the drivers seat bottom didnt match the pics. Either they photo shopped the pic or they let someone switch the seat bottom because it is horrible. It looks like Freddy Kruger ripped it up.... picked it up on 1-12-2026

I bought a Ford Transit 250 from Penske auction and the vehicle seems to be just as stated and very…read moregood, The people that I spoke to and emailed with seemed very nice and helpful. On the site its says no hidden fees but that is not true. I was charged a $799.00 administrative fee, $4.00 electronic processing fee, $2.00 temporary tag fee and Other taxes $40.15 I am not sure what that is. so be aware that there are fees that I can not find disclosed anywhere. I keep seeing "pay what you bid no buyers fees or hidden fees". The only other thing is that they will call to make sure that everything is good and then try to pressure you into buying the warranty and when you dont they seem to get a bit less interested in you.

I cannot say enough good things about this Jack Williams in Sinking Spring, PA; Javier and Robert…read morehave been unbelievably absolutely a God send for me. Excellent customer service, my vehicle has been repaired and it's driving better than ever. I received outstanding service in every way possible and I'd say impossible too. I am able to say to any female in need of a great repair shop, to come to this Jack Williams location and not only will they be giving excellent customer service. But even more importantly, they can have peace of mind that they will not be taking advantage of as they do in so many other places. You will pay the same amount that everyone pays. Great job by the manager, assistant manager and their staff. So if you want to get the best service for the best price, come to this location.

Man... everything happens for a reason. My wife & I found our way to Jack Williams tire & auto…read moreservice center after having a bad experience at a different auto repair facility. Let me tell you, it is very refreshing to come to an establishment that provides a high-level of professionalism, customer service, and great fund of knowledge about their craft. The mechanic was able to assess the issues with our car, explain what needs to be repaired, and completed the entire job in a timely manner. My wife and I feel as though we were in great hands throughout the entire process, and we look forward to coming back to Jack Williams service center in the near future.