I asked to confirm twice the price for Gel X manicure and I was told $50 when I scheduled then I…read morewas charged $60 with no designs. Maybe I misunderstood? But I think prices need to be posted somewhere. Especially online when it's someone's first time and they are deciding where to go. The manicure from Tina on the top view looks pretty good, but underneath the glue was excessive. Maybe that's normal after Gel C manicure? I don't know it was my first time but I brought it to the nail techs attention and she picked away at it a little bit a lot was left. It seemed she was rushing herself because she had another client waiting. You can see it in the pictures it feels super annoying. Can't say that I'll be back.

Unfortunately, after going here for months and months loyally, I will be finding a new nail shop to…read morego to. I tried everything I could to resolve the issue, because I prefer to leave positive or helpful words when I can here. But bad service is bad service. When I come here, I go in and allow whoever is free to do my nails because I usually have a great experience regardless. But twice now, I have been given to someone who isn't ready to be doing nails. The first time I was serviced, months ago, all of my nails hurt SO badly for 3-4 days. He drilled over my skin continuously. But when I went in yesterday, I decided to give him a second shot. I regret that so much. All of my fingers were cut and bleeding. I told him he was hurting me and he said it's just hot. And kept on drilling. I started to dissociate at that point. They hurt so bad. The acrylic set (brand new) that he applied was so badly done. I thought I might be over reacting so I asked some others and they all agreed that the nails were absolutely terrible and I should go get them fixed. I'm not one for confrontation, but they hurt so bad and we're too thick to use for anything. As you can see in photos. I am always patient and forgiving and leave good tips, so I expected the shop to hear my complaint and help me out. They said on the phone when my friend called for me, that they'd make it right if I came in in person to discuss it. So I did. I drove the 28 minutes to get there, they said they were too busy to help me, and said they'd issue a full refund but they had to call the card merchant first. I said ok, left my info, and went on. They did not offer to fix, replace, or give me any tips for healing my nails and skin. They called me later to tell me that their boss told them not to refund me, that they'd give me half off, and tried to convince me that I had an acrylic allergy and wasn't cut. They said "we are poor so no refund." And "it happens so oh well" I get it. Business is hard. But as a loyal long time customer, I just wanted to be treated kindly. When I went to another stylist in a different shop she was appalled at the state of my nails and skin. She kept apologizing that this happened to me, and noted how badly cut my skin was over and over. She could not fix the nails they were so badly done, had to remove them all, before she could treat the skin underneath and apply a new set. I am so so exhausted after all of this. I wish I had better things to say. I tried to resolve via email first and never got a response. If you go here, make an apt with one of the experienced stylists. Or you know, just don't.

In a last minute effort to "treat myself," I went on the hunt for a salon open on Mondays and…read morestumbled upon this salon. In 11 years of living less than 10 minutes away, I had never heard of this place. I'm so glad I found them, though! They were all welcoming and took me right in as a walk-in. I asked for a pedicure and SNS. I was immediately seated for a pedicure and started on promptly. The pedicure was the perfect length. Not too short, but not so long that I was over it. For the SNS- Although I had cut my own nails down to the length I wanted, they respected it and did a beautiful job! These are the most perfect, natural-looking nails I've ever had done. She actually built the nail up a bit with a natural SNS and polished it with gel which surprisingly feels so much better! The price was comparable to all the other salons I've been to in the last couple of years. I especially liked that they didn't have a lot on the walls. Some salons are overwhelming with photos, decor, and shelves of colors and dips, but not here. It truly was calm and peaceful and I felt relaxed the entire time I was there. I cannot wait to go back!

Everything was great! Mia gave me a wonderful pedicure! She also did a full set for my wedding! She…read moredid an amazing job and made sure they were exactly what I wanted! She was so kind and passionate about her job! She is extremely talented!

prompt service. very accomodating staff. on point customer service. angelo is fantastic.read more

They squeezed me in after a frustrating experience with my usual salon of choice. I walked in upset…read moreand made it clear I wasn't pleased with the idea of a new tech. I was wrong. I got exactly what I asked for--nails and toes! The design was perfect, and so was the vibe! They have an amazing color wall and a clean and welcoming shop. Angelo has God hands, and the entire staff is personable. Please go here; you won't be cut, burned, or anything! They're so gentle it's unbelievable. I could go on and on about why I love this place--seriously, my husband had to listen to it for an hour. Do the thing, and make them your forever place. Thanks again for being an overall wonderful experience of a place. I can't wait to come back soon!

They cancel /change appointments because they take too many walk ins. People make appointments…read morefor a reason.

This place is next to our new grocery store so i decided to get my *first* NC manicure there…read more Laura (sorry if it's Lara...I'll ask next time I see you!), was my nail tech and she did a great job. She was so friendly and sweet. She was able to do exactly what I wanted and they turned out great. I was super pleased to find out it was only 50 bucks for a gel polish change (no cuticle trimming). I will be back soon!

We made an appointment online but the booking didn't register on the salons calendar, they luckily…read morewere very understanding and squeezed us in! Rheanna and Calista were friendly and funny and made for a truly exceptional experience! We will be sure to book with them in the future and use Frenchies for our next manicure

POST-SERVICE UPDATE: OH MY GOSH, the transformation from rugged cracked talons to beautiful soft…read morehuman hands! This may be the best my hands have ever looked/felt! 10 stars! -- UPDATE: was able to get through via phone! Excited to try this place out, hoping to report 5 star experience shortly! -- I made an appointment last night, can't find confirmation of appointment time. Logged back into the site - no appointments showing. I called them to try to see what's going on, no answer. Left a voicemail about an hour ago trying to figure out my appointment time and if I was even actually on the books. No call back. Tried to book it again, and the site was being glitchy. Tried to close out and book from the very beginning, and I get an error message that I've exceeded the maximum number of requests to try again in 12 hrs. About to call one more time, but I'm betting I'm not going to get through. I was really looking forward to trying this place :(

Best nail place in Winston! As someone who sees getting my nails done as a luxury service, this…read moreplace checks off the boxes. Relaxing clean atmosphere, plenty of space between customers (unless they're a bit busy), no pressure to talk to the techs unless needed, and even snacks (fresh plate of fruit & chips) and beverages for a pick me up. Most importantly for me though is how they don't nick or do excessive cuticle and skin trimming - I have eczema and the techs have been patient and willing to work with me. Retention has been standard 2-3 weeks with no chipping or other issues for gel full set. The one thing I'd like to call out is during peak hours sometimes you will have to wait 20 mins (even with appt), so it's strongly suggested you try to call in for an appt during those busy hours. Pricing runs about equal to other nail places in area. My gel fill ins are $50 + $5 for shape. They also offer a membership option where you can rack up points in exchange for money off of services. 10/10!!

While visiting in town this place was a referral suggestion. Upon entering I was greeted and asked…read moreto select a color for my pedicure. The lady then seated me and declined my request to soak for a while. They brought me fruit and a request glass of wine. "If you are giving these options at least give time to enjoy." The massage chair is fire! The services were great and worth my trip. Did a great job on my toes. Pricing was a bit confusing cause I asked for a $48 service and was charged $63. Which did not include the tip. So I think they up-charge me. That is the only concern.

Chill vibe and relaxing. I'm from out of town and relied on the reviews in Yelp. I only wanted a…read morepedicure and was pleased with the price

Jack is amazing! I'm so picky and I was so nervous to try a new place. But wow. The shape is…read moreperfect and they are not thick at all! I didn't need to ask him to fix them at all. Jack said matte would look better and he was right! Literally so happy with my service. I had my eyebrows done as well and let me tell ya'll!! I got one weird eyebrow and it never looks right. But Jacks mother did them and she was so quick. They came out perfect!! I haven't found a place that I'm this happy with the results of my brows so for real this place is the best. This is my new go to spot. They are so friendly and they deserve the best. Just look at the details in my nails!! It's a work of art. I'm so in love with them I already can't wait for my next appointment.

Took my mom get a pedicure for the holiday and she was so sad to hear Jon her favorite nail tech is…read moreno longer here! So sad. Our nails were done okay but again it won't be the same without Jon's skill and friendly service.

This is my favorite nail salon, my favorite tech is Lan, she does a phenomenal job with attention…read moreto detail and wonderful massage! This is my monthly indulgence and worth every penny!

Came here on a whim before work one day and I was pleasantly surprised by the service and prices!…read moreThe nail salons I've been to prior here in Winston were very expensive and unfortunately ruined the quality of my nails as I didn't realize they were drilling them too far down when taking off the gel manicures. They took the extra time to take care of my nails for me, added nail strengthener, were extra gentle with the nails that were damaged, and recommended I wait for more healthy growth before putting more paint down. Once my nails are ready I will be going back! The wait on a weekday evening was about 30-45 minutes, I will definitely be making an appointment next time!

Came here while waiting for my brother to get off work so we could eat dinner. This place is clean…read morewith great decor, lots of color options and plenty of people working. I only wish they had more OPI options but they did have a decent amount. I came here in the days leading up to Thanksgiving and they were packed to the brim with regulars and walk-ins. The wait for me as a walk-in was about 45 minutes but well worth it. I got a gel manicure only. Lynn, the technicians, was very detail-oriented and did a wonderful job on the manicure. Which never chipped even after a month of not being able to get another mani. It just continued to grown out. I was thoroughly impressed. The service did not take long and was performed with a smile. I will certainly return when I am in the area and highly recommend them.

From out of state and needed a mani pedi for the start of the season and a spring break trip…read more Lana was the best I've had in a long while. She took special care of my much needed feet. My mani was great too! Wonderful cocktails offered, clean and fun music playing. Thank you for a spectacular service!

I gave this business the last $35 Ill ever spend there. The…read moretip of my nails weren't painted One nail she missed half the nail She turned off the massager on me bc she said it shook my feet while she did my nails, she did not ask me if it was ok. She threw my receipt up towards me without helping me get my shoes so I could leave I tried to ask her to put my sandals on my feet but she insisted on putting those yellow floppy sandals on me The last time I went they left my feet jagged looking and uneven polish. Always get one of the guys if you go, every time I had a woman do my pedicure its trash. I will not be going back.