Had my car serviced here for the first time today and it was a great experience. Sam is awesome. I…read morecalled last week to inquire about pricing and he had such great customer service over the phone that I went ahead and booked an appointment. He was exactly the same in person. He didn't just take the key and go check out my car. He had me go with him and we reviewed the services that my car said I needed together. Once back inside he went over the service list with me, detailing what exactly they entailed. He was very informative and transparent without being pushy. He also gave so many helpful tips regarding my vehicle. I'm so glad I found this place!!! I only got the service that I initially booked for but will definitely be returning in the future to take care of those other things.

They are always saving me money... bring your car here if you don't wanna pay Mercedes dealers…read moreprices

Absolutely great service and good wait time, would definitely come back. The front guy is very…read morenice. Had two windows stuck and got an oil change. They fixed my windows free of charge since I didn't need to replace the fuse or motor and oil change was pretty fast too.

This business has always serviced my car well and always have given me extraordinary prices. I…read moretrust them completely with my car and services are amazing.

I called, asked for a VIS, he told me to come in, I was in and out within 10 Minutes, like he told…read moreme on the phone!!!! He also did work on my car maybe a year ago to replace some some coils I believe, and my car has been running perfect since!!!! I recommend them to everyone!

Yep - back again... another year, another great update. I am STILL a loyal customer and they are…read moreSTILL cranking out the hits! My son is also a devoted customer here with his Camry - so now it's my Rav4 and 4Runner along with his, the whole family Toyota collection lol. They are consistently friendly, prompt and efficient. I haven't had any issues with anything from them and the shuttle service home while they service my ride is TOP TIER!!! ....see yall next year! lol

Great service for a reasonable price. My go to mechanic for my last three jobs. Definitely…read morerecommend them

The owner of this shop deceives customers by falsely claiming to have performed repairs--grossly…read moreexaggerating the facts--in order to extract exorbitant fees. They possess absolutely no credibility whatsoever; I am leaving a scathing negative review.

I was referred to JC's Autobody Repair shop by my insurance company. Therefore, I thought that I…read morewould get decent work, wrong!! Ricardo's famous and greatest lie is "we were very transparent with you!" I agree with everyone else that has left a bad review for this business. The people at JC Auto Body Repair did lousey work on my vehicle. The details are too lengthy to mention. Alas Ricardo lies, take liberties with doing work on your vehicle that hasn't been cleared with the owner beforehand. He tries to gas light you when you try to discuss with him why you are not satisfied with the substandard work that they have done on your vehicle. They painted over chips on the old paint and advised me not to take my car through the carwash, something that wasn't a problem prior to JC's touching it! Currently rust , that was never on my car before , is coming through the paint job that they did on the hood. All said and done I'd never return to them, even with a "warranty". The insurance company has given me the ok to have their work redone, but I'm having a difficult time finding a dealership that's willing to go behind JC's and redo their work because of unseen issues/risks that they may run into.

This is my 2nd time using JC Autobody Repair in the last 12 months (lucky me) and each time I am…read moreimpressed by them! The staff is very kind, professional and communicates well. My car looks brand new yet again and I couldn't be more grateful for such a wonderful crew! Definitely go to JC Autobody Repair if you need bodywork done!

Edward is very knowledgeable and explains issues in simple terms. Breaks down repairs into…read morenecessary and what can be done later, no upsale Prompt service with straight forward communication. I understand basic car mechanics. Nowadays, difficult to find a honest repair shop. My whole family and friends now go to Edward with no worries of being ripped-off.

My long-time mechanic, Mr. Joseph, retired in December 2025, so I was heartbroken to have to find…read moresomeone new. Several friends recommended Edward Lee's shop in Sugar Land, near Highway 6 and the Settlers Way area. It's a 30-35 minute drive for me, but I was told Edward is honest and trustworthy, so I decided to get a second opinion. I called on a Mon morning, and Edward mentioned he was pretty busy and suggested I come in on Tues January 6. He had a doctor's appointment that morning and asked us to arrive at 11:15 am, which we did. After explaining the issues, he diagnosed the problem by 12:30 pm and recommended four items to be fixed. The total quote came close to $2K which was more than I expected. His initial assessment aligned with what my former mechanic had said, but additional repairs--especially replacing the spark plugs. While that hurt the budget, I understood the necessity. I had afternoon commitments, so I asked if a loaner car was available. I truly appreciated Edward lending me his Toyota Camry so I could make it to my event. He promised my car would be ready by 5:30 pm and I returned to pick it up as scheduled. Unfortunately, within five minutes of driving, the engine light came on and the car began shaking slightly. I immediately returned, and Edward told me to keep the loaner car overnight and come back on Wednesday so he could run a more thorough diagnostic. On Wed around 11 am, he texted to say the car was ready. I picked it up at 1 pm, and I've been driving it for several days now with no issues. Overall, despite the initial hiccup, I'm grateful Edward was able to take me in, stand behind his work, and ultimately fix my vehicle. His willingness to recheck the issue and provide a loaner car made a stressful situation much easier to manage.

Joseph Auto Service has become more than just an auto shop to me -- it's a reliable part of my…read moreeveryday life and a business I genuinely trust. Located conveniently near my home in southwest Houston, this shop has been my go-to place for every car-related need for several years now. Whether it's annual maintenance, oil changes, or unexpected issues that pop up, I always know I can count on Joseph Auto Service to handle it with honesty, professionalism, and care. What sets this place apart is the feeling of trust and community that you get the moment you walk through the door. The staff here treat you like family they, explain everything in simple, transparent terms. I've never once felt pressured into paying for unnecessary services or repairs, which says a lot in today's world. Instead, they always walk me through what's needed, what can wait, and what's most cost-effective. That kind of honesty is rare, and it's one of the biggest reasons why both my family and I continue to bring our vehicles here year after year. My family relies on Joseph Auto Service just as much as I do. From my parents' SUV to my own car, they've handled everything brake replacements, tune-ups, inspections, and even body work all with consistent quality. It gives us peace of mind knowing we have a local mechanic we can trust, especially during emergencies. Their work is dependable, their pricing is fair, and their turnaround time is always reasonable. I've recommended this shop to countless friends and coworkers, and every single one has told me how satisfied they were with their experience too. What I value most is that this business feels genuinely rooted in the community. They're not a big chain or corporate repair center they're a local, hardworking team that understands the importance of reputation and word of mouth. It's the kind of business that makes Houston neighborhoods stronger: local people helping local families. Every time I leave, I feel grateful that I don't have to stress about my car or second-guess the work being done. In a city as large as Houston, finding a mechanic that feels personal and trustworthy can be difficult. That's why Joseph Auto Service stands out so much. It's not just the quality of their repairs it's the integrity behind their service and the consistency they bring every single visit. I know that when I drop off my car, it's in good hands. Overall, Joseph Auto Service is more than just an auto repair shop it's a dependable part of my family's life and a true asset to our community. I'll continue to recommend them to anyone looking for honest, skilled, and friendly service. They've earned every bit of their reputation, and I can confidently say I wouldn't take my car anywhere else.

I called Joseph Auto Service and was told I could bring my hybrid car in to be diagnosed. They…read morequickly checked my car and pinpointed the problem. Patrick showed me what was wrong and gave me valuable advice on whether to replace the expensive hybrid battery. They didn't charge me for their quick service and expertise. It's rare to get such great service for free. I was grateful I went to Joseph Auto Service, and I wouldn't hesitate to bring my car there again when there's a problem. Thanks so much, Patrick and Joseph Auto Service!

Great experience here from a true professional. They took care of me and my vehicle when they…read moredidn't have to and it's easy to tell these people are real salt of the earth type. Thank you for all your help with our BMW X7!!

Had an issue with my ventilation system of my Mini Cooper that my usual mechanic couldn't fix. He…read morerecommended me here and I was super happy with the service. I came in needing a repair fast because I was going on a road trip in three hours. They were able to get my parts delivered and repaired within 2 hours of me arriving! I can't say much about the cost because I didn't get a quote elsewhere to compare, but I am super happy with the service either way.