The staff (vets & techs) are pretty friendly which is nice. But not so friendly that it justifies…read morethem being so much more expensive than other vets in the area. My dog's cytopoint injection was $100 more than his last vet which is also in Frisco (exact same dosage, less than 3 miles away). Same story with office visits / vaccinations / boosters. All significantly higher.

I don't understand how this clinic is EVEN open this long! This clinic should be shut down!!…read moreHeartless, no knowledge vet doctor for cats! They are lazy for sure to know if the pet patient still is alive or not to ask for the pet patient to come for health check a year later after my pet died! They lacked empathy and any care!! I wouldn't take an ant to this upsetting place! It's completely money driven, not for compassion or real animal wellness or care!! They employed immature young girl at the time who had not a single cell of love or empathy for my pet!! This awful place can't possibly have this review rating. In their own website it shows up as Google is getting compensated for the reviews!! You people are real messed up to trust this awful vet "NOT" death and unprofessional money hungry place!!

such amazing vets helped me with my baby tiki and made a good decision with her health and walked…read moreus through everything. kept great contact

Dr. Anthony has seen two of my pets. The first one, Tiki, he saw when he worked at another vet…read moreoffice. I brought in a very sick foster cat who had already had an amputation but was now having problems breathing. Dr. Anthony diagnosed him with a fungal lung infection. After 5 months of treatment, Tiki had healed and became an official member of the Jackson household. After opening Atlas, Dr. Anthony saw another one of my babies, Baker. He dug hard into his bag of tricks to try and help Baker. Ultimately, I choose to release Baker from his pain and struggle, but Dr. Anthony did try to pull off a "win" while also being realistic and compassionate. I would recommend this non-corporate practice and the outstanding vets any time!

Our family has three dogs, one being a new dachshund puppy. We started taking him to Dr Deeke for…read morehis initial puppy services. It was quite obvious at our visit that she has a great deal of experience with this breed having been a long time owner and lover of these little weenie dogs. We adored her so much at his first puppy visit that we decided to take our other two to her as well. I was incredibly impressed with her demeanor, thoroughness and knowledge. I am someone who does extensive research on things and everything I had come across she basically mentioned or was well informed on, especially specific to the dachshund breed, including breed specific issues, prevention and wellness, waiting to neuter to enhance protection of their spine from IVDD, etc. Her love for the breed and animals in her care was so apparent - I've never been this fond of a vet and we've had several over the years. Our pup wagged his tail the whole time and was not scared of the experience. The tech and front desk staff were all incredibly kind, so sweet to our dogs, and went above and beyond. After Nash' second puppy visit they let us hang out in the room over lunch to wait out any vaccine reactions, not to mention our sweet tech helped cut the Benadryl pill for us and grabbed some cheese they use for shots to help him take it. Our visit with our older rescue went just as well when we took him for a concern - she was so patient and sweet with him as he is a very anxious little guy. Just can't say enough good things 11/10 experience so far!!

Our dogs get the best care from people who care...the best! Dr. Deeke and staff are the kindest,…read moremost knowledgeable and thorough you'll find in N. Texas. They truly are part of our 'pet family'.

I have had Dr Key and her associate come out to the house a few times now. Once was to evaluate and…read morehelp us transition our 20 year-old cat over the Rainbow Bridge, and after that to care for our other senior 18-year-old tabby. I can't say enough good things about how knowledgeable and caring they are, and how much time they take with the animals and with me. They seem genuinely interested in my life as well as well as all of the animal's well-being. I wish I would've found them sooner! The pricing is more than reasonable, and they were willing to work with me on dosages and such of the medications they offer, after I noted that our cat seemed a little lethargic on the higher dose. They spent a long time trying to find someone who could compound a smaller dose to make it easier for me to purchase and give the proper medication to our elderly cat. I don't know what else to say except to repeat that I highly recommend Dr. Key and her assistant. All the pets are so much happier that they no longer have to go to the vet. Finally, regarding the price - today's revisit was to make sure my cat was healing well from the procedure they did two weeks ago. It was less than the price of what it would've cost to take my cat to the vet she used to go to. I hope you try it out. It is so less traumatic for the cats.

It's the mobile Vet Clinic but nonetheless no one calls you back at all. If they do it may be days…read morelater.

Hands down Dr. Moore is a very good doctor, very kind and sincere. I am so glad I brought my dog…read morehere, pricing is reasonable and whole team is very nice, Thanks.

Great reliable veterinary team! Our puppies have been going here since we got them, and have been…read morehappy with the care.

Unfortunately, we had to make the decision to say goodbye to our beloved Barney. He was an old,…read moresweet gentleman that had multiple health issues. Saying goodbye to your loved buddy is never easy and I have had to do it many times in my life. However, the vet here was so kind and reassuring. The manner in which we got to say goodbye was unlike anything I've experienced before. It was sad but oddly comforting and the vet stayed with us the whole time. I also just checked my mail today and received a handwritten message from that great man. It made my cry of course but I appreciate it so much. Thank you for all you do. I know it's not easy.

The vets and staff were incredibly kind, compassionate, and informative throughout our visit. I…read morereally appreciated how they took the time to explain everything and made us feel cared for. The only downside was the wait we waited almost an hour and a half before being seen. And we're there for almost three hours in total for our pup. I also noticed that the medication we were given came in a bottle that was almost empty, which was a little concerning. Overall, we had a positive experience, but I hope those aspects can be improved.

****** UPDATED REVIEW****** I've brought my cat here 3…read moretimes now. I like the convenient location of the clinic because I live across the street. First time was for new patient visit and vaccines, second for her teeth cleaning which was over 700$ and then third time to recheck an area at the base of her tail because she was missing hair- $200. I usually give my cat gabapentin for long visits or wellness visits where she gets shots like her vaccines and obviously for her dental visit. But for a random check up on a small itchy lesion on the base of her tail that had already been previously reviewed, I didn't think to give her the gabapentin. She just got weighed and she just got given antibiotics from her dental treatment and she's not showing any symptoms of disease or sickness. Well, the assistant got clearly annoyed with me when I told her I hadn't given Darla any gabapentin, then she grabbed my cat without asking and said they were going to have to take her to the back to review her, when I asked why, because I just needed a visual opinion from the doctor about her hair loss spot, she said "because you didn't give her her gabapentin and she's known to bite" ---- After posting this review the manager of the practice, Duke, who said he's been here 17 years, apologized and gave me a credit for the service that was rendered without consent. And apologized for the behavior and steps taken this day. Changing my review from 1-3 stars due to the kindness of Duke and his understanding of the situation. Thank you

Very thorough. Very friendly and understanding. Saw Hannah and Dr. Hennessy, both were excellent…read more Really helped me with my dog's anxiety issues. Highly recommend .

It's taken me a while to write this review because every time I think about it, I get angry again…read more We brought our yorkie in late one night because she still wasn't acting herself after seeing our normal vet for a foot infection from a grass seed. She was on antibiotics and a steroid and we noticed she still did not want to drink or eat. When we got there, we were told that they were a little busy and there would be a wait, which we didn't mind. When we were called to the exam room, we told the tech what was going on and our girl was brought to the back for an exam. She was then brought back and we were told "she looks fine and is doing the way better compared to the other animals currently being treated." I asked if they needed to draw blood to check anything and I was told it was not necessary. A week later, we noticed a steady decline and took her back to her normal vet who discovered she was in severe kidney failure with numbers so high, the machine could not register. We wonder to this day if the staff that night took the time to care for our dog, if we could've had more time with our girl. Or at least been able to say goodbye to her in our own time.

My geriatric cat was getting really bad and we needed to let her move on. They were so kind and…read morehelpful to ensure she was given the care she deserved! Thank you to the team!

For the past five years, this clinic has been an absolute lifesaver for our pets and our family…read more From routine annual checkups to unexpected emergency visits and even grooming appointments, the level of care and professionalism has consistently exceeded our expectations. The entire team is incredibly engaging, compassionate, and responsive. They take the time to answer questions, explain treatments, and genuinely make you feel like your pet is their top priority. During emergency situations, they acted quickly and kept us informed every step of the way, which brought so much comfort during stressful moments. Their grooming services are also fantastic -- our pets always come home looking and feeling great. It's rare to find a veterinary clinic that combines excellent medical care with such warm, personal service, but this team truly does it all. After five years of trusting them with our pets (we have 4 who see Dr. Tabor), I can confidently say they provide outstanding care and exceptional customer service. Highly recommend to anyone looking for a veterinary team that truly goes above and beyond!

This vet, including many others, have become the used car salesmen of the United States and it is…read moresad. My dogs used to go here. One of them had an annual exam with this vet in Sept 2023. I called in December 2024 because I was visiting family and had forgotten my dog's prescription for incontinence "proin" and was worried about it. The staff was totally unhelpful and stated they would need to do a full annual exam for it. I told staff they can call her current vet to discuss the diagnosis of incontinence and see her full up to date vet records. The unhelpful lady stated this was against TX law. This is a lie as the law is "For Schedule II controlled substances, a written prescription must be issued on an official Texas prescription form or through an electronic prescription that meets all requirements." Proin is not a controlled substance, and staff was unhelpful and rude to simply get another annual visit in. I don't think most people lie about their dog's veterinary diagnosis. But I had up to date records to confirm that. There is no reason they could not have responded reasonably with an uncontrolled substance for a week. Staff/Owners, you're in a state where dog populations, abuse, and euthanasia rates are some of the worst in the country. Do better. The great news is, I skipped my dog's prion for a week and learned her current vet had diagnosed wrong and she's not incontinent and never took the pills again.

After bringing my dogs here since puppies I am very upset with this clinic. I am the most loyal…read morepatient person and I get told different things by different vets. I get told to schedule a simple xray amd then I call to do so and they tell me my dog who is shy as can be is aggressive. Actually he is aggressive when you trim his nails and that's it fyi...but he needs medical attention and i called to set up the exact service they told me to schedule and she tells me I can't because he is aggressive or will need an outside source to do so!!! You kidding me. A ten year old border collie who is a gentle boy who loves going to the vet! Thank you for all the misdiagnosis and the Advise you then tell me you can't do after all! Dr. Lopez is only good vet and the others tell me different information. So upsetting to get treated this way! Stay away from this place.

My experience with Dr. Houck at Phillips Creek Veterinary Hospital was upsetting and…read moreunprofessional. Instead of focusing on my dog's care, Dr. Houck repeatedly criticized me for not bringing my dog in sooner, using a condescending tone that made me feel judged and belittled. This was especially frustrating given that I was not aware of the issue earlier and that veterinary care is extremely expensive--often $500 per visit. I love my dog, spend a great deal of time and money caring for them, and came in seeking medical help--not to be made to feel like a bad owner. The lack of empathy and respect was unacceptable. I hope the clinic takes patient communication and bedside manner seriously, because no pet owner should leave feeling shamed for seeking care.