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    Front Royal Dental Care

    5.0 (3 reviews)
    Open 8:00 am - 5:00 pm

    Services - Front Royal Dental Care

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Front Royal Dental Care Photos

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    Strasburg Family Dentistry

    Strasburg Family Dentistry

    4.2
    (10 reviews)
    9.7 mi

    Dentists are great, hygienists are great. However, Meghan at the front desk needs a tune up on her…read morecustomer service skills. I will never step foot in this place again while they have someone like her working as the face of the business. First you are treated like a pariah if you didn't know to call ahead 24 hours to tell them you have new insurance. Then you get asked questions such as " Well have you had insurance before?". Yes, obviously as I've used it the past 6 visits at THIS OFFICE. Then she just asks you to pay in full even though you have insurance, when you refuse, she then tries to contact the insurance company herself, gets the wrong info and tells you to have a seat in the waiting room and call yourself. Oh, and this is after she tells you "We've gone above and beyond for you" Above and beyond?? You work for a medical practice that takes insurance. SO I left, called my insurance and they explained I should have no copay and there should be no issue with payment. I then called the practice back and spoke with Sam, who proceeded to ask me if I got the name of the person I spoke with at United Insurance, you mean you want the name of the person who answers the 800 number at United Health Care, a company with over 125k employees. WTF is wrong with you people, submit the claim! Maybe learn what customer retention is. All this for a cleaning and an x-ray, never had a cavity, but I'm sure I'll have some one day and it won't be business they will receive. I apologize to the dentist at this practice, but if you accept the front desk treating patients this way then you are not where I need to be.

    Sadly, we had a less than stellar experience at Strasburg Family Dentistry. I have a daughter that…read morehas high dental anxiety. Dr. Botros failed to get her fully numb prior to the injections. He then proceeded to be short with me and say that my daughter needed a root canal. Upon questioning that, he said, "we can just pull the tooth then". He was very unprofessional and even condescending stating "you won't be able to see what I can on the x-rays". We cancelled further appointments and got a second opinion at another dentist. My daughter's fillings that were done at Strasburg Family Dental were done incorrectly and turns out, she does NOT need a root canal. Cannot recommend this dentist to anyone. It's sad, as Dane is pretty awesome.

    Front Royal Dental Care - cosmeticdentists - Updated June 2026

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