I really like Dr. Grecko for my ortho appointments but the dentistry side seems to only want to…read moremake money. My fillings and dental work have not been anything amazing and I simply go here now due to my insurance. I will look elsewhere for cleanings if my dental insurance changes.

Received the best care from Dr. Leskiv and his assistant. They The front desk is very helpful and…read moreknowledgeable

I can't rave enough about the dental work and professionalism I experienced with Dr Tolley and his…read morestaff. I went to Dr Tolley for corrective dental work to fix what my prior dentist has done to my front teeth. My front teeth are the first impression I give to the world, and Dr Tolley made me proud of my smile again! Thank you!

I will start by saying the medical team I interacted with was amazing. They billed the wrong…read moreinsurance (one given to them last year, before I was even a patient), and I paid much more out of pocket than I should have. This was an administrative issue, but how it was handled is where I became frustrated. On March 26th, they said they would bill the correct insurance. I checked my insurance portal to make sure the claim was registered for 3 weeks, and never saw it populate. I reached back out on April 16th to check on the status because I didn't see it on the insurance side at all. In an email correspondence on April 16th, I was told that they billed the correct insurance on March 26th, but that she would resubmit it to make sure. Coincidentally, I finally saw the claim registered on the portal and then received the EOB in the mail on April 29th. I emailed them on the 29th to let them know that I received my copy of the EOB and asked for the timeline and process of getting a refund for the overpayment. I did not hear back. I emailed again on May 5th to follow up -- again, no reply. I called on May 6th, and as told, everything was still pending. I let the lady know that I am showing that payment was issued. She said their insurance person would review and call me back the next day. I waited all day, the next day, and again ... no call back. I called them at 1pm to follow up because I knew they closed soon, and was told the insurance person went to run an errand and would be back within an hour. I waited by the phone for 2 hours until their closing time to receive the phone call, and you guessed it ... no phone call again. It wasn't until I reached out to my dental insurance company to help with my money being held with no response from Tolley. I finally was able to get assistance and speak with a manager. There was little to no accountability, and I was told repeatedly that they ignored my requests for calls/emails because they had no information to share. Communication was the root of this issue and continued to perpetuate it throughout the past month. They continued to stand by their reasoning of not answering my emails/calls. I am disappointed as I changed my insurance specifically to become a patient here, and while the medical team was phenomenal, the front desk team and leadership of the practice is lacking basic customer service skills.

Excellent service and highly recommended. I've had a difficult wisdom tooth extraction, the…read moreremoval of a bridge and two crowns, and 2 dental implant procedures done here over a period of several years, all by Dr Coviello. He has been exemplary every time. I never was rushed or had any problem getting answers to my questions, and the work was absolutely painless. The office staff were always informed and helpful and the Dental assistants absolutely great. It would only be better if it were free.

Overall, I had a really positive experience at Winchester Oral Surgery Center. I was extremely…read moreanxious about my extraction and immediate implant, but Dr. Coviello took the time during the consult to explain everything and completely put me at ease. During the procedure Dr. Coviello made sure I was comfortable, and surprisingly no major pain afterward like I had expected. The healing process has been very smooth, the instructions were simple to follow, and I appreciated the follow-up. The office is clean, modern, and sleek, and all of the staff were friendly and professional. I would absolutely recommend this practice to anyone needing oral surgery.

For everyone who is interested in coming here makes sure there's no hidden fee in advance…read more One of the ladies (dental assistant?) at the front desk typed something on her phone and showed it to one of receptionists. And then the receptionist told us (We felt she was afraid to say it. Because the first paperwork she asked us to sign with $0 cost) that they would charge us $75 as consulting fee. The consulting fee can be waived if we choose to have our treatment done. However we had been told that they have no time to do the treatment. They had next appointment coming soon. When we made the appointment, we clearly told the front desk what we need: quote for making two small teeth bigger (Veneer or Resin Filling). The front desk told us that we needed to see a doctor in order to give us a quote. No one told us that if you want to get this so-called quote, it would cost $75. The receptionist who made the appointment didn't tell us. The receptionist who confirmed the appointment didn't tell us. The dental assistant who welcomed us in didn't tell us. I think the money was charged when my wife said she wanted to consider when the next appointment would be and gave them call back. The reason why we were there is because my wife's orthodontist (from the other institution) only offered Invisalign and braces. My wife wants to have her teeth filling before going back to the orthodontist so that he can order retainer for her. Her appointment with the orthodontist is two weeks later. She thought it would be better to have teeth done the day before seeing the orthodontist. That was why we did not decide to have teeth done right after they gave us quotes. Because they were going to charge for "consulting fee", we chose to have teeth resin ($333 for one tooth resin, $1000 or so for one tooth veneer) instead. Then they said they had no time! When we questioned about $75 (we obviously could tell they came up with the price out of blue: employees communicated with each other through cellphone), they knew it was their mistake not to mention the fee before we met with dr. Hall. When we told them that we felt uncomfortable with paying the fee in which they didn't notify us in advance. The receptionist reported our concern to dr. Hall. When the receptionist came back, she said we had been given a discount on the resin filling fee ($333 for per tooth resin). It supposed to be $1000. Before we visited here, my wife's orthodontist already told her resin fillings for each tooth probably cost $300. Does this so-called discount have anything to do with the $75 they charged? We paid it anyway at the end. Basically we paid it for the dentist's precious 10-15 minutes for quotes. If they let us know in the first place and didn't give us excuses, we wouldn't be so upset.

Their receptionist is profoundly rude. The office is difficult to find & is near sketchy apartment…read morecomplex. They clearly have fake reviews on google & yelp.

Excellent service, very knowledgeable doctors and curtious stuff. Performed with such care and…read moreknowledge that I knew I was getting the best result and I did. Patiently listened to my concerns and step by step took care of all. I recommend this dentistry to all. You won't be disappointed.

I've seen Dr.Michelle Arria, and Dr.Zaim. I received 5 Star…read more dental care, the staff is friendly, the office and examination rooms are new looking and spotless. No lead jackets for x-rays. Checks all my boxes would definitely recommend to family and friends.

Patient for more than twenty years, made an appointment for a cleaning for my wife and I in Feb and…read morein July we both got a text saying our appointment was cancelled for two different reasons. One employee left the practice because her husband got transferred out of state so she moved, the other the hygienist was going to be on vacation. Both of these don't happen in a week - what happened to planning and managing a schedule. This isn't the first time I have had this happen so now I've had enough. Made appt in Feb for a July appt then it gets cancelled - really? No thanks very unprofessional - when I expressed my disgust saying we're finding a new dentist and want our records transferred - "Not a problem, we look forward to it". After twenty plus years as a patient.

I love this dentist! The dental hygienist was extremely informative. I have never had someone offer…read moreme so much helpful information. The waiting room was large and comfortable.

Great first time experience today. I was very pleased with the care and attention of the whole…read morestaff, I made an appointment for a routine cleaning in 6 months

Words cannot express how much I love this office! I'm a complete dental-phobe after some bad…read moredentist experiences as a child and always have had a lot of anxiety surrounding dental visits. Dr. Haynie and his fabulous team of hygienists put me right at ease. It was the most calm, gentle and thorough cleaning I've ever had (in my 30 years of life). I've seen several hygienists in the office and they are all equally amazing. They are great at fitting you in for emergencies or last-minute concerns as well.

Dr. T and staff are wonderful, accommodating, efficient, thorough, and prompt! I look toward to my…read moreappointment every six months!

My cap on my tooth broke off. I had a new patient appointment on Thursday of the same week!!…read moreI called today Monday and explained what happened. I was told to come in and they would see What the doctor could do. I treated very professionally and made to feel very relaxed. Doctor said the tooth needs to come out. WOW!!! He did exactly that very professionally and a very relaxed atmosphere. The office staff are fantastic. This is my first time ever seen this office. I got the name from my insurance company, and while they go above and beyond, I will definitely be going back and highly recommend anyone even if you're frightened of the dentist, you will be made to feel VERY UNCOMFORTABLE