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    Frontier Paint - Catalina Paints

    1.0 (1 review)
    Open 6:30 am - 5:00 pm

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    3 months ago

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    **Update 8/17/26:** I have since learned additional information that I believe is important for…read moreanyone purchasing paint here, particularly for touch-ups. When I originally returned to Ace with the matching problem, Matt's brother repeatedly treated the "Rev" date on my paint label as though it were the date I purchased the paint and characterized the paint as being more than two years old. I have since spoken with Benjamin Moore and learned that the "Rev" date refers to a revision of the paint formula, not the purchase date. My container separately stated that the paint had been mixed on 3/28/25. That distinction matters. When I originally came to the paint counter for additional paint, I brought a photograph of my old paint can and label specifically because I needed paint for touch-ups, and I was told the new paint would match. No one explained that the formula had been revised or asked when my walls had originally been painted. Had I been told, "This formula has changed since your original paint was mixed, so it may not blend properly for touch-ups," I would never have used it throughout my home. The touch-ups did not blend. The differences involved not only color, but also sheen and flashing. I now have to repaint entire walls, corner to corner, wherever the touch-up paint was applied. I have since gone to another local Benjamin Moore retailer for help correcting the problem. They explained that formula changes, sheen differences, flashing, and other variables can create exactly these kinds of touch-up problems. My advice to consumers is simple: **if you are buying paint for touch-ups, do not assume that bringing in the old paint label means the newly mixed paint will match. Ask specifically whether the formula has been revised since your original paint was made, and whether the new paint is appropriate for touching up your existing walls.** What remains most disappointing to me is that this issue was not meaningfully investigated when I returned to the store. Instead, we were repeatedly questioned about whether we had mixed or applied the paint correctly and told the store could not verify that the paint on my wall was actually the paint they had sold me. I have been a customer since 2019. This experience has changed where I will purchase paint in the future.

    Photos
    Side-by-side test: 5-gal, complimentary quart & chip match, applied together over old 5-gal paint
    Side-by-side test: 5-gal, complimentary quart & chip match, applied together over old 5-gal paint
    Label showing "Mixed On: 3/28/2025."
    Label showing "Mixed On: 3/28/2025."
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    Photos
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    We offer the largest selection of Greene & Greene inspired furniture in the country. Handcrafted in the Heartland of America.
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    Frontier Paint - Catalina Paints - paintstores - Updated August 2026

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