I like sports stores. Big 5 is the cheaper version of all the other big time department stores…read more Trust their sales because it's really cheaper. I didn't have any hard time finding what I needed when I got to this place. The guy greeted me and showed me immediately where to find the goggles section. Lady cashier was fast and personable. I was out in 10 minutes.

I visited this store on two separate occasions this week and the staff experience felt inconsistent…read moreoverall. A couple of employees were friendly and helpful, but other interactions felt cold and unwelcoming. The overall atmosphere seemed somewhat tense, and communication between staff did not appear very coordinated. When management assistance was needed, they were called from the office and the interaction came across as disengaged and not very approachable. I've generally had much better experiences at the Burbank location, where the staff has usually felt more welcoming and organized.

I came in looking for a wet suit off season and first a nice guy went asking around and came back…read moreto tell me it was low stock, then the shoe section guy for Saturday night was very helpful bubbly & friendly with me. Then there was Korbi! She went ABOVE AND BEYOND. She helped me try on a wet suit that was way too small & helped me get it off & then came to find me in the other section and found literally the only wet suit pants that would work. SHE WAS AMAZING and made me feel so comfortable amidst my poor timing of coming at closing therefore chaotic. She was even supportive when I lost my phone. Then Savannah was my cashier and she was so helpful with everything I was carrying, patient with me, let me run back & get my phone made sure I got the 20% off and so much more. GREAT HUMANS!!!

About a month Ago i put my foot on REI in BUrbank , i was smitten by how beautiful the store is and…read moreit was my first time and i thought how come i never seen it before . i bought one big Flask to take hot tea for my Mom in Nursing home and one cast iron skillet. The big flask i noticed with a hot water it becomes very heavy and with my Arthritis hand it was difficult to manage . the skillet i made omelette and after i tried to wash it but the food was stuck and i had to wash it 5 times and still looked dirty , i try to dry it with kitchen paper towel and it turned brown, i put it on my drying pad and stained it . so i decided to go back return the skillet and exchange the flask to a smaller version. The Manager came , unpleasant fellow try to convince me there was nothing wrong with the skillet , that i don't suppose to wash it ( Really so what you do , you cook on the top of the previous food , really !!) and only gave me store Credit , ignore that their skillet had ruined my drying pad ( i showed him my Drying pad with black lines left by this Skillet , and i washed it but the stain remained) , he did not exchange the Flask even dough it was still brand new . I made sure with the store credit he gave me , i get something very close to the number so i don't give them any profit . I will not put my foot in this store ever again or buy anything from them . Some Managers they think they are big shot and doing a big work for the store they work for but all they do is to loose clients . And by the way the only concern this manager had was to sell me $30 Membership, really !!!! You don't give my money back for the unworthy skillet , don't exchange the expensive flask to accommodate your client and you think i will spend $30 on your store , WOW !!!!!!!

I just bought a glove from there and KEVIN helped us out! He was amazing! And knew so much and…read morewhere everything was. So friendly as well. Next time we go, we'll ask for Kevin's help!!! Awesome accent by the way!

Dick Glendale is the most absurd. They advertise fishing equipment, not a single hook, not a single…read morefishing rod not a single tacklebox absolutely nothing to do with fishing. After interrupting the conversation, the two teenagers were having behind the counter. I was surprised that they do not have any fishing rods or as I said, literally anything to do with fishing. Dicks completely lives up to its name horrible job Dicks, do better.

I stopped by this Sports Empire store to look at some of their Dodgers gear for my nephew. When I…read morevisited the store during the afternoon on a weekday, I was the only customer inside. When I entered, a worker greeted me and ask if I needed any help. I told him I was just browsing at their Dodgers gear and he told me where they were. The have a decent amount of different teams gears so you'll likely find what you want here. The price is on the higher end but it's official licensing. The store felt right at certain times because there are just so much clothing and apparel inside.

Sports Empire is a new sports/apparel store in Burbank's Town Center Mall…read more It is located on Level 3 near Sears.It opened recenlty (this summer), I didn't know about it but I was walking around looking for this kind of store. I was doing early shopping Christmas and I needed a Dodgers t-shirt for a gift. I stopped by and the store is big, very well stocked and organized, you can find gifts with all LA teams emblemas on, t-shirts, jackets, hats, pajamas, bubble heads, you name it, they have it. Prices are a tad high, but this is normal with this kind of merchandise. The selection was very good so I found what I needed. Customer service was very good, the gentleman working here was nice and helpful. Great resource, easy to find, easy to shop at. In and out pretty fast, pleasant shopping experience!

I live in the area and go here pretty often. They're my go-to for fishing gear and ammo. They…read moreusually have some great finds in clothing too at surprising prices. I never considered leaving a review for Big5, but during my last visit, I was helped by Pedro and it was a completely different experience than the usual. He knew his stuff, put in a lot of care towards being helpful, and pointed me in the right direction with everything i needed. Not to mention, he's personable and FULL of good vibes, while being super professional at the same time. I couldn't be happier with my visit and am compelled to go back just cause of him. The whole store seemed to operate fluidly under his care, as i kept seeing his interaction with other staff and other customers. What a rare and true asset to this company!!!

ANTONIO IS THE ABSOLUTE BEST!!! He is the lace master and got my son SET with shoes, perfect…read morelacing, in a hurry and the whole staff was amazing, LOVE YOU GUYS!!!! You saved my Christmas for my whole family!!!

Sunland bike shop is a fantastic bike shop. The owner Tony &…read morehis son gave me super service from the beginning. It's has great prices on everything, from bikes to part & service. Don't cheat yourself, treat yourself. I'm definitely giving this shop a two thumbs up. Thanks again, Sunland bike shop for the great deal.

If I could give this Bike shop 10 stars I would! From the phone call to taking my Son to the shop…read moreto buy his first BMX bike, Tony and his staff gave me red carpet treatment. He answered every question I had, went over the features and benefits of buying an SE bike and made me feel like family. I can confidently say I'll be using Sunland bike shop as my go to for annual maintenance and grabbing a 2nd bike in the near future. Thank you Tony!

We were advised by my 60+ mama's podiatrist to come get her fitted for supportive shoes, he…read morerecommended the Hoka brand. I knew fleet feet had a great supply and the ability to measure mama's sore feet. So, mama is a five time cancer survivor and warrior. Unfortunately she had a large mass on her toe which prevented her from being able to walk without a boot, which after months leads to body pain throughout. Her poor foot and ankle always hurt, and swelled up real bad. She had pain throughout her body from the imbalance and reliance on crutches. I didn't think we could find a pair of hokas that would fit, and even better actually heal her feet. Then we came in and met Dan, the kindest most knowledgeable specialist we could have hoped for. He was patient and supportive at every step, through mama's laser measurements- which are amazing and they email them to you if requested. Then he began the work, we tried 4 great recommendations but alas none fit, all too tight around the ankle. But Dan wasn't done, he looked at the measurements and put in an order for a men's size in extra wide trusting it would fit- and if they didn't we could exchange within 30days. Four days later, my mom put on her first pair of shoes that fit in over a year. Im in tears of thanksgiving. To see her walking in a new pair of hokas, with proper balance and arch support. She's so excited and we are forever grateful. Also, they didn't try to sell me the most expensive pair, they had an awesome shoe that was less than what I expected! Take your loved one's here, they deserve it.

Very impressed with this place, Jess helped me out, she was incredible; very informative, kind,…read moreaccommodating and knowledgable. Found the perfect pair of shoes for my strange feet I will be back, thanks Jess! William

This place has a large selection of shoes as well as some socks, shirts, hoodies, and hats…read more It's nice inside.. always clean, organized, and well kept. The staff are great and are more than willing to assist you in your search for the perfect pair of shoes. The prices are good and very competitive. They usually have some sort of deal going on if you buy two pairs... mix and match, or get yourself a couple of pairs of your favorite shoes in multiple colors. They have a wide variety of shoes, including sneakers, running shoes, and even Dr Martens. Tip: Be careful when ordering online. I have large feet. Most of the time, they don't carry my size in the store, requiring me to order them online to be shipped. My last order was a little frustrating. I was considering deducting a star due to this experience, but... I am reviewing this location, not their shipping department or their customer service in another state. I had entered a promo code online for 20% ($40) off the total price if you spend "X" amount of dollars. Which, I added additional items to my cart to reach this amount. For some reason, the discount did not apply. I noticed and contacted customer service immediately. I asked if they could honor the discount and gave them the code but was told, with no hesitation or understanding whatsoever that they would not do that. I then proceeded to ask politely if they might be able to issue a gift card for the difference that I would use on my next order. Sounds fair... right? The answer was No! Needless to say, I was disappointed. Overall, it is a good find. I will be returning!!! Enjoy! #jsho

I've always thought of this place as purely a work shoe location so never come for any other type…read moreof shoe. However, I was in the need of some work shoes, so I stopped by when was quickly reminded upon entering the place that they have all types of shoes, just might be the nicest overall 'brick & mortar' shoe store in the area. The prices are fair, the selection vast, no high-pressure sales people, but they're helpful when needed. The stores paid out well and clean and organized which makes shopping g quick and painless. Also, plenty of parking.