I stopped shopping here one month ago. I go to Safeway in Goodyear instead. The last straw was walking in and seeing shelve after shelf empty. Unless you get there the minute the truck is unloaded, drive somewhere else; doesn't matter if it's 15 minutes away--you can't even walk the isles it's so crowded, it's like that everyday, not even just the weekends! The city of buckeye didn't think things out to clearly, building 300,000 homes with absolutely no services or infrastructure to support the residents. Got to have more than one major grocery store for it to work, c'mon, it's ridiculous. read more

I just love shopping here. I use the digital coupons every week. I shop both in the store and use the Click and pick up service. I find the produce so much better than the other store in town. Cashiers are way more friendly and the store is always clean. I also love how Fry's help the community too. read more

Destiny, cashier was not friendly at all. I had coupons that added up to $ 6.94 ,she said she ended the sale! she said she could not accept my coupons after that.I am a senior and like to save money when I can. I have shopped at frys for years and never had this done to me. Destiny needs some help on customer service. also no one to bag my items destiny did it and mixed up meat and produce. read more

I must give a shout out to the checkout people. I was there this morning to get a few things I needed and was in shock at the frenzy going on there and the empty shelves and the unbelievable long check out lines but have to say your staff handled it well and with a smile. I am not sure I could smile thru all this. Yet another reason I refuse to shop Walmart and only shop with you! Please give your staff a pat on the back and possible a cocktail to calm their nerves. read more

There good but farmacy tells you oh wait is about hour them after one hour you show up .Then there like, i ment to say 3 hours, I was oh no then there like ,ok ok 7 minutes they will put it together . read more

We have tried the pick up option 4 times now and each time the arranged time to pick up groceries is exceeded. We have waited over an hour to an hour and 45 minutes. Each time we have been told the problem is a mixup in the orders. Don't waste your time with this so called convenience option. read more

Nice selection! The store itself is nice although they don't have a few of the normal things from other frys. But they are quick to judge you and stare you down at self checkout as if you are trying to steal, but not quick to help you when it calls. Tells you the wrong reason it notified and gets rude when you correct them. I hate disrespectful people who basically accuse you of trying to steal and then blame you. Not acceptable! Not been impressed by location as of yet. read more

I am not reviewing the store yet just the gas pumps. I do not like the arrow deal that you have at this FRYS gas station. Half the world does pay attention to the lines and arrows on pavement to go in a certain direction. But at the same time the other half does not. Just get rid of them. The ones that do not use arrows are making getting gas a struggle at this location. I have came here to these pumps several times and see the same thing every time. Ok I am done. read more

The wait at the Pharmacy and Customer Service desk is always outrageous. They need to staff better on weekends. Plus the Pharmacy needs longer hours. read more

good selection and value. The one Yelp frustration is while inside store it tells me I'm too far away. Yelp thinks it is north of the I-10 its the southwest corner of Watson and Yuma. read more

I was in self checkout when I overheard the manager Rocky make a sexual innuendo towards one of his very young female employees. I was in shock. Typically, I really like this store. It's way better than Walmart. It's cleaner, I can get fuel points, and they have great sales. The pharmacy is always busy, and wait times are close to 45 minutes. They allow their employees to smoke near the entrance. It's always windy in Buckeye, and second hand smoke travels. It's a shame when someone has to walk through a cloud of smoke to get a cart. Sometimes they don't have wipes for the card. They do not sell electronics anymore. They have a Starbucks that is mediocre at best. Don't piss them off, or they'll make your skinny latte with whole milk. read more

I am so thankful for this Fry's and the great people who work here. Trevor in the pharmacy went out of his way to help me over the phone with my prescription issues due to a new insurance. Thank you Trevor! You are awesome and it is people like you that keep me coming back and making Fry's my only choice when it comes to groceries and pharmacy. read more

I have emailed corporate 2 times in the past couple of weeks. There have been no carts available at the entrance to the store mainly because they are strewn through out the lot. The staff has become rather snobbish when you ask them about it too. They just say they are too busy to get to them and that the manager is unavailable when you ask to speak with them. We have started shopping at the WalMart across the street. Better prices and better service. I will sacrifice some quality for this. read more

these stores were fabulous years ago ... I moved away ... now returned ... and they are disappointing in every way ... when I come into the store I can 'smell' the meat. grrr! they need to clean up their act. read more

I consistently work with the fuel, meat, and deli employees. They are always courteous and willing to help. In return, I always try to be gracious and appreciative. However, I have one issue that is frustrating and needs to be addressed. I have had too many discrepancies with my bill in conjunction with sales or products that are listed with card versus without a card. Deductively, it seems that someone is not making timely changes in the barcode. Extra time ( In having to go back to the store and have Fry's resolve their barcode discrepancies) and money is something the average Customer does not have. read more

Never will i return, Being treated like a criminal trying to used my debit card for gas is not what i want to experience. Especially from a Robert (ROB) a gas attendant. i spoke to the manager Rocky Champagne, and basically agree with Rob behavior toward me. I contacted corporate by phone and they said there going to contact there escalation team to deal with this situation?? My neighbors in Verrado told me to go to Goodyear to shop. Idk about being that extreme, just need better employees and managers. read more

I love frays in our area it just has gotten so busy you hate to stand in those long lines but the food is always so FRESH..,

Normally a big fan of Fry's, as I'm lucky to have two close by to choose from, Yuma location and Watson location. Went to Watson location after work for a trip to the deli counter and I was literally grossed out by how dirty and poorly kept the food prep areas were. Dusty case tops and extremely dirty cooking equipment (in clear view) caused me to second-guess purchasing food that was prepared with this equipment. Conditions such as these reflect poor management of food and an increased risk of getting sick. I will likely not return for prepared foods from the deli counter at this location. On another note, this was literally the first time I had to fetch a shopping cart from the parking lot in order to go shopping. The shopping cart bay by the entrance was empty and the corrals were full. Either this location is too busy or poorly managed or both. read more

i went there this morning and everyone seemed to be gloomy including the assistant Line Manager Tamra or Tami. When i told her about my experience she became argumentative:( I have had priorbad experiences at this store read more

I absolutely love this store. I want to call it a grocery store, but it has everything! Its like a super clean grocery store but you can buy everything else, furniture, gas grills, lamps, tea pots. Its huge. They even have a sushi station. The home department is awesome. We ended up buying a lot of home goods such as blankets and towels. One of the items that we purchased was a small rug and it didn't have a price so the manager gave it to us for free because we purchased so many things. They have good quality home products. They are very friendly here and they go out of their way to help you. The store is extremely clean and they carry everything! I wish they had Fry's in Boston! read more

It's really more like a 3.5 rating, but I'll round up. I find that Fry's has good prices, good coupons, and I like their store brand products, which can save money. I like all of the self check out registers that they offer, but when I do go through the line for a regular register, the cashiers are normally friendly. However, they frequently run out of product, which can be really frustrating, and as someone who is short, really wish they would have their employees pull product forward more often on those top shelves. read more

I used to love shopping at Fry's all the time however, my last visit I went to buy a Valentine card for my husband and as I was looking for a checkout I noticed a redhead female Fry's employee locking eyes with me, then I noticed her stalking me from one end of the checkouts to the other while I'm disabled looking for a short line so I can leave. Finally I find a line, get in it, checking out, turn around and there's the female redhead Fry's employee in the bagging area of the checkout next to where I was, acting as if she's stocking the bags and bagging listening to me and watching me. I do not know this female and I donot know why she was following me. What's going on with Fry's, can't they hire people who are helpful instead of people who are domestically challenged. Leave that stuff at home! Where's the customer service people? read more

There are some of the prices that seem a little high, but the selection is very good, and the staff is very helpful and quite friendly. It is probably my favorite place to shop in the area. read more

My boyfriend and I went to frys and asked if they have a military discount and we were informed that they do BUT only for one day every couple of months. My boyfriend who is a veteran was blown away he told the cashier I m sure glad that soldiers don't fight for your freedom one day every 3 months. That's absurd they don't even advertise it. So needless to say we won't be giving them any of our business anymore and if your a soldier or a veteran I suggest you don't either. read more

Bad experience! 1 full service checkout, 7:30 a.m. bought lots of groceries, checked out myself. 4 times checkout messed up, not room enough for all items had to place in cart in order to continue. Complaint to clerk, answer wait, it will clear itself or wait on the only full service checkout. Don't need this kind of service or should I say non service. Pay more for groceries now have to go self service, what happened to customer service? read more

The parking lot is ridiculous. The store is always so busy. Buckeye is huge and surrounding areas and we all only have one grocery store. Will be happy when the Verrado one is finished read more

This is my favorite grocery store! The place is clean and the store employees are amazing! The people in produce, meat and the associates walking around are so helpful. There is a female manager that works in the front that is less friendly than others, but she is the only complaint I have about this store. Like any store if you go on a Sunday evening the stock of some items is low, but I think this is to be expected and it's never presented a major issue. There are always plenty of people working to get the help you need. The Starbucks in this store is busy but the ladies that work there are staying busy doing what the can and they are very friendly! read more

Love my Frys, they just remodeled and added clothes, the pharmacy looks great. I love doing online coupons. It's wonderful. I love my gas discount and plus it's a Starbucks in there. I love it. read more

Best diesel price since we've been traveling... $2.31 a gallon! Fill up that auxiliary tank too!

Love the new look of the store. But sometimes when I ask the employee where an item is, he or she would just point and give a look like "damn stupid". Another time I stopped here to pick a few items the cashier did not greet me, she talked to her fellow coworker and still did not acknowledge me at all. I felt like I was not important. I will continue to shop here but please greet your customers. read more

I don't think I'll be coming back to shop for groceries here anymore. About 6 months ago, the cashier was so rude. She threw my groceries and her all around attitude with working was horrible. I went back a few nights ago, and same thing. Another rude cashier. He asked me how I was and I said fine and you? He replied, "I'm doing horrible, not that you care or it matters anyway." I didn't even know what to say. I was so taken aback that I forgot to use my VIP card. Not a big deal about that, but I'm currently looking for a number for corporate. read more

We have used The Fry's Pharmacy in Goodyear for several years, never had any problems, only wonderful customer service! We spend several thousand dollars every month for prescriptions and groceries. We moved to Buckeye 15 months ago and started using the local store and pharmacy in Buckeye and the difference is baffling! We have experiences the worst customer service I have EVER received at any pharmacy or grocery store! The pharmacy employees and manager are the most uncaring, unkind, unprofessional employees we have ever encountered! They should really be ashamed to treat ill people with such a lack of care and kindness! From now on we will drive the extra twenty minutes to our former store in Goodyear! Amazing that two stores under the same name could be so different! read more

While I have used the pick up option several times and it's been relatively hassle free, the delivery option needs improvement. I think the instacart shoppers need to be held more accountable for this. If a customer is paying extra for delivery services, then I would expect that the shopper actually TRY to find items, and replacements should be equal to what was ordered. Every single time this service has been used almost half my order was "refunded" or "replaced" with something not even close to what was ordered. For example : Christy replaced 16lb charcoal with 8 lb charcoal ( just 1 bag,...not 2). ???? Not even equal to what was needed. Absolutely no options texted or given for replacement items, and when I did get text pics, I got stuff like " unfortunately "" is out of stock, is there a replacement in this photo you would accept?" Then be sent a photo of an empty shelf!!! This is ridiculous, people are paying for a service and getting screwed out of most of the order! read more

Great store, nice clean alternative to the overcrowded dirty, under stocked Walmart next door. They are super understaffed though. Never any carts available nor baggers. I always bag my own groceries. Nice employees just not enough baggers/cart pushers. This is a standard entry level high school job but for some reason frys just cant find enough people, maybe it is a small town thing I don't know. Otherwise love shopping here. Feels clean and employees seem to want to help. Complaints are hire more people and be cautious about removing too much of the home goods as it can de-class the store. read more

Very clean store with friendly staff. Does get very busy throughout the day since it's the only grocery store around besides Walmart. The fresh cuts from the butcher are my favorite feature. Instead of getting plastic wrapped cuts of beef, you can pick out fresh cuts and cook them that very same night. read more

Omg , this place is crazy nice !!!!! They have a full star bucks and the have a clothes there too I know its a small town but this fry out done themselves. read more

We love our Buckeye Fry's. Especially on Senior Shopping Day - 1st Wednesday of each month. But the staff is always nice and they are not hard to find. The prices are great plus we get gas discounts. IF you ever have a problem, the customer service desk is right there to help with very few if any questions ever. So glad they came to Buckeye over a decade ago. read more

I shop here most of the time. The meat is pricey. Everything else is OK.

I have it with this store. This is the main reason I have decided to buy local shares of meat, vegetables and milk. I was constantly moving out of the employees way as I walked through the store. The aisles are extremely cluttered, where two carts can hardly pass each other. The music is way to loud. The meat and produce sections are lacking quality. read more

The store is always very clean and very comfortable shopping environment. I find the customer service to be above expectation and outside of the norm for retail. The associates greet the customer with a smile and acknowledge them by thanking them for shopping there. The associates do make the shopping experience much more enjoyable. read more