Bathrooms allwas nasty been the same for a long time how do the pass inspection on the men's bathroom? read more

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After having loyally filled my prescriptions from the same doctor for the past eight years, I was rather abruptly informed yesterday (9/17/25) with no notice, that Fry's Pharmacy would no longer fill prescriptions from my physician. No explanation was given. No courtesy was extended. If you take a medication like I do that can be hard to find, this is a true hardship. The right thing to do would have been to give me notice before my last prescription was exhausted; I would have had time to find a replacement pharmacy, with no interruption in treatment. Instead of treating me as a patient and valued customer, you discarded me when you were through profiting from me. Shame on you and your company for treating people this way. Your argument is with the physician, not the patient. There is no excuse for this behavior. To my fellow patient's that read this: Be aware that Fry's may do the same thing to you as it did to me. Protect your health, and find a pharmacy that values your business, and acts with consideration and compassion. read more

I have shopped a Fry's for over 30 years. Imainly shop,at the Fry's on El Camino in Sun City West. It used to be a good experience, but over the past year or so, it's been a chore. Empty shelves, rarely see anyone stocking, but the worst is checkout. I know you are attempting to force self checkout on your customers, but not everyone likes it. I am elderly, living in an elderly Community--Sun City West. Older people have problems with having to fill a cart while shopping, then scanning the items, them bagging them, then loading the groceries in their car. It's uncomfortable when you have someone watching you, then checking your receipt again what's in your bag. So most of us stand in line for 15+ minutes with 10+ other customers with only 1 or 2 cashier's ringing up groceries while self checkout is either empty, or 1 or 2 younger customers are using it. If you cared about the aged community that shop at your stores, you may want to rethink forcing self checkout on people who hate it and refuse to use it. read more

After reading the reviews regarding Fry's pharmacy, I have to say they are most certainly consistent, if nothing else...after attempting to check on the clarification/ status of a prescription that I received notice of via voice mail (that was virtually unintelligible). After eventually (after quite sometime) of someone answering the phone, I was put on hold for a lengthy period of time...after what seemed like an eternity the phone began ringing thru again and was eventually again answered after stating that I was checking on a prescription I was told I needed to contact the pharmacy...I explained I was just put on hold by the pharmacy and really didn't have the time to go through this whole ordeal again!!...thanks bunches Fry's although I do enjoy your store generally, I'll make sure to have my prescriptions filled elsewhere...another customer service fail! read more

Called the Fry's at Litchfield and Waddell in Surprise to get an answer on a delivery fee showing up before I confirmed the order. First time, talked to a supposed manager that couldn't give me an answer. Second call. Person said they'd park the call and get the manager. On hold for a half hour before the call disconnected. THIRD call. ON HOLD FOR ONE HOUR AND SEVENTEEN MINUTES. Obviously, they didn't want to deal with it OR try and find an answer. Called a different Fry's on Reems and Bell in Surprise and the woman explained that it's an InstaCart fee and to apply on the actual Fry's website. So maybe that's why the store at Litchfield and Waddell SUCKS! Their employees AND management don't give a rats ass. Way to get things done and CARE about the the customer. Sincerely, Missy Krane Loyal Fry's customer for 35 years read more

worst pharmacy ever ..they dont bother filling there phone or internet orders til you have to call. they very rudee slow and stupid

I have been into the pharmacy 4 times to pick up my current prescription on the word of a worker in the pharmacy, it's still not ready. This particular pharmacy is located within Fryes on the SW corner of Lindsay and Broadway in Mesa, Az. Today's pharmacist is named Brandon and he is very rude and condescending. Despite being told yesterday that my prescription would be ready in one hour (it wasn't) Brandon informed me that it would be ready in 2 hours. I have been out of this medication for 2 days but ... not Fryes, particularly Brandon's, problem. read more

I had the worst experience at Fry pharmacy on Cave Creek rd. And Tatum. I have gotten my prescriptions here for a couple of years and the pharmacists have been wonderful but they have quit and the horrible ladys that were working were nasty! The pharmacist completely screwed up my script! It took her 5hrs to fix it with my doctors office calling and yelling cuz she was so incompetent! I've switched to costco! read more

My wife was visiting the Fry's Grocery Store located at 5140 W Baseline Rd, Laveen Village, AZ 85339, picking up medication at the Pharmacy counter at approximately 1:25pm on 10/11/2021; while having a brief conversation with myself and her physician concerning the medication she was prescribed; the clerk or pharmacy tech demanded my wife hang up the phone call; siting to my wife loud enough for us to hear on the call that she was committing a H.I.P.P.A. violation. My wife then asked the clerk to repeat what she had said, then was told that if my wife was fine with her information being released, she can continue the call. I immediately contacted the store directly at (602) 237-7000, and spoke to a manager by the name of Chandra, and explained the situation. The manager then became argumentative with me, explaining that her staff cannot do their job when customers are on the phone. I advised the manager of my plan to contact corporate with my grievance, to which her reply was thank you, then disconnected the call. This is absolutely atrocious behavior and will only lead to me never going to any establishment and making any future purchases with anything concerning this corporation. read more

So very tired of the pharmacy. We check on our prescriptions and they will tell us one date then when we call to check on what time they move the date all the time. It happens every month. Im so sick and tired of none of them knowing anything. They all need to be fired and put in people who know what they are doing. Meds are always a day late.. ALWAYS!! Why should they care when they aren't the ones in pain. They dont care about customer service or customer care. I hate their pharmacy. Cottonwood frys sucks!! read more

Pharmacy has no clue how to dispense medication. Nor do they even know how to look in computer and tell you when medication can be refilled. Told me I could not refill medication yet I get home and 20 minutes later it shows I never even filled the medication before. Reporting the pharmacy for withholding medication. Secondly for continually letting me run out of medication that I am not supposed to ever stop. I will also be reporting this to the pharmacy board as well. Your pharmacist need to get their act together. read more

Hello there,I have just moved into the area and needed a new place for my prescription medication so I picked the one that was closest to me and for some strange reason I did not understand why I was getting my insulin pens in individual's and in ziplock bags? When I usually get them in a box? I asked the pharmacist and he couldn't give me a good answer without saying either you can take the medication or not it's up to you. This is the frys on cactus read more

Fry's Pharmacy Corporate Office - a receipt for a refigerate - Drugstores Near Me - Tolleson, Arizona

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Went to the store on Higley & Chandler Heights the night before Easter it was 9:51. I needed to run in to get orange juice. I was denied at the door because they stop "letting people in at 9:50." When I called customer service to let them know that I thought this was probably not the best business practice, the woman asked if I spoke to a manager and I said no, she said next time ask for a manager, then she proceeded to tell me they go home at 10pm after the registers are shut down. If this is the case then change the hours to say 9:50 pm instead of 10pm on your doors since that's when your doors CLOSE, or schedule people till 11. Never have I been so rudely treated at a "neighborhood" market. read more

I've called 3 times leaving messages to report a pharmacist at the Frys in Prescott. I have received no return calls. On Monday I will be reporting him to the stat board of Pharmacy and also I will be contacting the corporate offices. There is something very wrong going on!! read more

Fry's Pharmacy in Anthem, AZ is amazing. I have gone to them a few times to get prescriptions refilled and some were filled with no script, some with a script I needed pulled, and some with a wonky insurance that needed verifying before it would go through. Despite all the setbacks, my pharmacist and team have filled my prescriptions quickly and efficiently and have worked with me to get the best deal. I am so grateful for this particular team. read more

I can't believe I receive mail enticing me to Jain Fry's pharmacy when they don't have a clue about what there doing. Scripts are never on time. Must call and stay on very long hold times to get a script filled. Drive thru always shut down. Constant errors!!! Just horrible health care. I miss Walgreens!! Seamless and efficient read more

I don't know what has happened to the Pharmacy Dept on Glassford Hill Prescott Valley AZ, but I was hung up on this morning! I have been using them for approx 8 years with no problems, until about 1-2 months ago.. Your pills are Never ready to be picked up, and their excuse is your Dr. hasn't call them in. Call your Dr. to see what is going on They say they were called in, but will send another ORDER.This morning I tried to call in a refill, and they said there was something wrong with my phone number and transfered me to someone else, After waiting for about 10-15 minutes on the phone you get the dreaded click sound and the message "if you would like to make a call!!!!! In otherwords the call was disconnected" These pills were called in from 12/3 , 12/9 and 12//19 and NONE of them are ready to be picked up. I did call my Dr. office again and they resent the orders. I have a condition (several really) that I can stop breathing and fall alot - myasthenia gravis. I have now NOT had a pill in more than 2 week, AND i FEEL IT!!!! iF SOMETHING HAPPENS TO ME THAT THIS CAUSES AN ACCIDENT ON ME i WILL HAVE MY FAMILY sue Fry'S pharmacy FOR NOT DOING THERE jobI will be talking to my Dr. to switch to another pharmacy, as this one doesn't care about it's customers Pamela Butler read more

Went to Fry's pharmacy at 43rd and bell to refill prescription. I cannot believe the gave me the wrong medication. Which I took till discovering the error. The Pharmacist admitted they made an error. I have subsequently changed pharmacies as it became a credibility issue. I don't trust them at girl. read more

I am so upset with the Frys Pharmacy, two months in a row they were unable to fill my prescription on time! I'm on a pain patch that last 7 days. So my doctor gives me 3 refills. Two months in a row now the pharmacy has been out of my patch on my due date which is every four weeks, 28 days. . You would think that the pharmacy would call you to let you know they are out of your item, so you could call another pharmacy company in your town to see if they could fill it by your due date. So now because of it not being on hand I will be going through withdrawals. So not right! Something is wrong with the ordering system at Frys and needs to be corrected. My scripts at Frys are thousands of dollars a year, I am so upset I will be looking for a new pharmacy. read more

Why do you let the automated service call and tell people their prescriptions will be ready on a certain date but when you go to pick it up, they tell you to come back the next day they are behind? and they can't seem to fill a prescription soon enough, so you don't miss 2 or three doses of your medicine. if restaurants were run like fry's pharmacies' there would be no restaurants open for business. come on fry's lets work on the customer service. my fry's in the 1915 S. Power Rd. Mesa. AZ 85206. read more

he critic Baby Gil, fry's pharmacy corporte office cus'tomer se,rvice phO'n'e Num'ber ''8O5;3O1;-7O(4)2;also from The Philippine Star, praised her musical style and highlighted the singer's "innate flair for R&B music".[ ] She, however, was critical of its lead single, saying, "I do not think Kyla has the chops to relate to it and make listeners understand the angst and sense of disappointment inherent in the song."[ ] In support of the album, Kyla headlined an arena concert at the Araneta Coliseum on November read more

If I could give negative stars, I would. The fry's on hunt highway RARELY has the drive through open, they take 3 - 4 days or more to fill prescriptions, and if you are in the hospital and need a prescription, you have to wait hours or days! This is totally unacceptable in this day and age. Hunt highway had 6 people working in the pharmacy but say they don't have enough staff to open the drive through. This makes it very clear they want sick people in the store so others get sick and they can sell more medication. They should all be fired and replaced with human beings. read more

I placed an order for my daughter's medication on Thursday and they told me it would be ready in an hour. I double checked to make sure that they had it in stock and then they told me that they do not have it and it would not be ready for pick up until the following Tuesday. When I went in on Tuesday they told me that an order for her medication was never placed and I would have to come back the next day. At that point, my daughter would have had to miss a day of meds. I ended up going to CVS and got it filled in 5 minutes. It's $10 more a month, but worth leaving all of this hassle behind. read more

We use the Frys Pharmacy on Thompson Peak and Hayden. Every time we use their refill phone line, they are 2-3 days late on the medicine. When you go to pick it up, they tell you to comeback in an hour. This is EVERY time. They say "We are short handed and more than a week behind." We're done with them! read more

This is the Frys on Florence in Casa Grande. Why did I call in the day before to confirm my prescription would be ready. When I got there they said it would be an hour. Told me they were two days behind. If they weretwo days behind why didn't they tell me that when I caled a day a head for a pickup time. Now I get to wait the hour and then walk a mile to where my wife had her appointment and has the car. I'm switching to CVS where they care about customer service. read more

The Yuma foothills Frys pharmacy is getting worse by the year . Even prior to COVID 19. Now you stand in line or at the drive through for 30-45 for a prescription . Only a few people working and during the winter months when our population and those in need of meds double . read more

To whom it SHOULD concern: On 10/12/2012 my wife was charged $8.81 for 60 pills of Doxycycline Hyclate 100 mg. On 01/06/2013 my wife was charged $10.00 for 60 pills of Doxycycline Hyclate 100 mg. On 03/11/2013 my wife was charged $29.68 for 30 pills of Doxycycline Hyclate 100 mg. That's a mark up of over 600% for the identical medication and dosage! My wife is from Russia and is not familiar with every facet of Capitalism. On 04/01/2013 and 05/08/2013 respectively, my wife received the identical medication at the U of A Medical Center for $8.32 each. I think we deserve an explanation from Fry's Pharmacy especially since we are both on a fixed income. On 05/06/2013 I dropped off a script for Methylphenidate ER 20 mg Qty 270 at the same Fry's Pharmacy. When I came in the next day the girl behind the counter said "That will be $226.30. I almost fell over! After a brief conversation during which she said that THEY called the Insurance company and that was the price and during which I showed her 4 insurance cards, I went home and faxed a receipt for the same medication which I had previously purchased at Costco to the pharmacy in that store. I live 40 miles SW of Tucson in Three Points. The following day I once again went to Fry's Pharmacy on 3640 S. 16th Ave. (S.16th and Ajo) and was charged $10.00. I would like someone in the Fry's Pharmacy division to answer 5 questions for me which without a doubt deserve to be answered in a case such as the two I just explained above. 1) Why was my wife over charged TWICE for the same medication without an explanation? 2) Why did the pharmacy employee tell me that $226.30 was the correct price quoted by the insurance company. 3) Why was there a $216.30 difference in less than 24 hours for the same medication? 4) If this was my first prescription for this medication and I did not have a receipt from Costco would I have been responsible for the $216.30 over charge? 5) Is this grossly irresponsible pharmacy employee going to remain in the pharmacy so that this may happen again, and if so..........why? Eric F. Hellwig... read more

I went to the Frys pharmacy on Watson road was told they are running 1 week behind in filling rx then she proceeded to help others behind like we weren't even waiting for a response the wait was more than an hour in line to find that my prescription wasn't even filled now to wait to see if they even have the medication in stock read more

I am a NP. Fry's has been able to manage high blood pressure meds, statins, very well in the past 8 years. All of a sudden - their new phone system is a nightmare. In addition, many meds have been short of pens, meds not being followed up on after PA's. Also the customer service is an absolute mess. I've prescribed for many patients over the last year and I've never seen such a mess in my entire life. Pharmacists not filling entire prescriptions and shorting them for 15 days instead of at least a months supply. Fry's pharmacy has put my patients in danger for no reason, meds are paid, prescribed properly, data for insurance pharmacists is properly stated. Tis company has made the lives of my patients a living nightmare. End of story. Giving a one star only because there is no place to advocate for patients and try civil remedies, not even sure there are civil remedies even for injuries in this state. Please hire some competent people, maybe some of the people you have refused to hire because I happen to know a few that you didn't want and they were much more dedicated and qualified than the mess you have now... Geez read more

This pharmacy is the worst pharmacy I've ever used. After one day of my medicine "not coming through" I got it reordered, now that could be on the doctor. That's fine. They resent it at 8 am. When I went into frys to pick it up AT 3:45PM they said I had nothing. Then checked again, pulled out a piece of paper and tried to say they just got it faxed to them. That's dishonest and poor professionalism to lie. 8 hours and it STILL isn't ready. That's ridiculous. read more

Rx was supposed to be ready 12-15-21 and I called this morning- not ready until today. (12-16-21) and this is medication I can't miss a dose on and they don't care that I have already missed one and ready to miss the second one. Fry Pharmacy on Willis Creek, Prescott AZ. We now have the private sector taking on the persona of our government And it is pathetic read more

Corporate is obviously not doing their job. Just at Fry's pharmacy in Mesa-Broadway and Lindsay. Have been waiting on prescriptions that were called in by my physician last week. I was told that they were behind due to Covid vaccines being given there "we are a week out". So prescriptions can not be filled, because of vaccinations? This a poor excuse. You should have proper staffing to do both. Cancer, High Blood pressure, Respiratory infections etc still happen during a pandemic! People need and depend on pharmacies to provide service, and have prescriptions ready in a timely manner. This is just poor scheduling. My prescriptions are still not ready after 5 days, inexcusable. Another member of my household went to get their prescription that was sent in yesterday for Strep, he was told their electronic system is down. Yesterday they told him that the provider did not call it in. Spoke to provider early this morning and it was sent in yesterday afternoon, while he was at Urgent Care. So no Medications, but plenty of excuses. Someone at corporate needs to take a good look at this pharmacy and the people that are supposed to provide service, not excuse. I have never heard of anyone getting well from a pharmacist excuse! I will be using another pharmacy in the future. I may take my grocery business elsewhere as well. read more

Best grocery in Anthem, customer service is very high!! fast check out lines! Free fruit for kids! 100 percent happy Thank you

For years I have used this for my medications. and one reason was I always asked for Qualitest brand for the hydrocodone and today they told me it is no longer available. The other generic brands do not work as well and take longer to be absorbed into my system. When you make changes like this we should be forewarned so we can shop at a different pharmacy. I will be looking for a new pharmacy! This Mallinckrodt is garbage and upsets my stomach!I just read 10 pages of people complaining about the difference in these different medications. https://www.drugs.com/answers/norco-10-325-watson-difference-white-yellow-698503.html?page=2 J Eaglin read more

I have never had a prescription ready when they tell you. Every person in front of me had the same problem. If they do not receive confirmation from your doctor they don't let you know. Only had a few pills to fill one of my prescriptions. Walmart is looking better read more

Absolute terrible service. Their incompetence grows with every visit. They don't even have the courtesy to call you and tell you when there is an issue with your script. I have complained about the lack of professionalism and customer service to the corporate office but my complaint was brushed off. My advice: find another pharmacy and save yourself the headache. I will NEVER use their pharmacy again. I guess we will be purchasing more of our groceries elsewhere as well. read more

the store in san tan valley on hunt hey is so bad, they short you on your meds, make diabetics wait 2 weeks for diabetic meds and when i requested my scripts to be transferred to another place they wont release them....i am so close to reporting them the Medicare, they are incompetent and cheaters and bill your insurance even before the refill has been done and then only give yoou some of the pill read more

The staff at the Frys pharmacy are so helpful!!!!!! They really helped me get some help when I felt like no one else would help. If you need a helpful pharmacy that fills scripts fast, Frys is the place to go!!!! read more

Fry's on sargento and Willow Creek, pharmacy. Dr sent may 18 2019 for two scripts, verified on Dr computer one was filled sad had no order for second one. Dr sent another request may 19 2019 also verified at Dr office. Pharmacist said he did not receive it and he would request a refill. No prescription may 20 2019. I called Dr office asked what the problem was, they called pharmacist and he said he would only refill with a script no electronic. I have been dealing with them and my wife for eleven years and also shop at the store weekly. I was self employed owning a 30000sq ft Hispanic grocery store, I understand that word of mouth about a business can be detrimental. I know one person complaint won't cause much problem but I will inform AARP and Medicare . Prescott Az read more

Shame on you. I was able to buy the generic of 400 mg of Seroquel, quetiapine fumarate, for $11.83 at Costco. Fry's charged $500!!!!!!!!!!!! Trust me, I, or my friends and family, will never frequent your pharmacy again. read more