Beware!!! They will charge you for things you didn't request or ask for!!! We asked for a quote to…read moreget a specific value replaced on our Freightliner. They came back after 2 hours and said it would be around 1000. Then they said I had to pay for a diagnostic before they would give the truck back. I told them I did not request a diagnostic since I KNEW what was wrong. They still made me pay 157 for nothing I had requested. Needless to say I ended up only buying the part. BEWARE!!!!!

We are small trucking company took our truck to Western Star Northwest few months back had a lot of…read morework done job came in three times the bid three times as long to do it to our truck back three months later for a leak in the same general vicinity they wouldn't warranty any of the work said it was beyond the scope of what they did the first time. Needless to say we won't cross the river to go back there again

Trey and Michael were fantastic. Not simply at effortlessly hauling house contents up a boat ramp,…read morebut in their friendly 'can do' attitude which really reduced the overall stress (something others have commented on). Scheduling was easy and the cost very reasonable. I cannot recommend highly enough.

Two moves, and I'm going to be very generous with 2 stars…read more The first move took much, much longer than it should have with three guys, and they unfortunately didn't realize I grew up speaking Spanish (I'm mixed but white presenting) and said some highly unfavorable things for professionals. While the guy who did my paperwork seemed nice, it was way over the top like he was trying to ingratiate himself with me for a better tip. The questions he was asking me were personal and invasive and just left me feeling uncomfortable and wanting to get away from him. Unfortunately this is the reality of being a woman, often, is men mistake your kindness for familiarity when he should have just stuck to being a professional doing his job. This second, and LAST move I will ever hire Bridgetown for, I booked a move with three guys and the same size truck as my previous move. I specifically wanted a company who knew how much stuff I had (we ran out of room, the first time, and I had to leave several items behind). The issues started at booking, when my estimate arrived with my deposit, and the quote read $0...I checked in with Devon and she said my move was still booked, the quote was just a system error (but didn't fix the issue of an hourly rate for 3 guys...but ok...), the confirmation text I received a a few days before my move caused me minor panic because she listed the wrong date...OOPS her bad, but it's fine, all is well, ok... But, the day comes, and TWO men show up with a much smaller than expected truck. I ask about the 3rd guy? Oh well yea his work order says it's supposed to be 3, the paperwork he hands me says 3...I call Devon and yep oops "Dispatch" (aka one of the owners apparently?) "made a mistake and sent the wrong crew due to a paperwork mixup." Folks, when I tell you this would have been an absolutely nightmarish scenario that would have cost me my last shred of sanity due to all the BS I've been dealing with, it can't be underestimated how p'd off I was. Luckily for me, I have terrible anxiety and bc my last move took so many hours, I haven't been able to sit still and had taken *sixteen* carloads of moving bags over myself before the movers ever arrived. I wanted this move to go so much smoother than the last, and I had two afternoon appointments for various maintenace and install issues with my new house that day of the move. I booked three men and huge truck specifically to make the move fast and easy. If I had not absolutely destroyed my body (thank you, anxiety, for apparently seeing the future and that something would in fact massively go wrong) taking allllll that stuff myself over two weeks after I got my keys on the 1st, there is ZERO shot everything would have fit on the truck, not even half my stuff would have fit. And as a reminder, I specifically booked Bridgetown because they had an inventory from my previous move. I was in the end charged the minimum rate, to "apologize" for the "mixup," but having to explain to Devon and to the two man crew why this was all so frustrating and upsetting is insane to me. I booked 3 guys, giant truck, with BM specifically who had my inventory because I knew how much stuff I had to move. They caused me at least 10 more gray hairs that day. I will never, ever, be using your services again.

Nice facility, everything inside. But holy cow, they epitomize the scam of bringing you in on price…read moreand internet fluff, then using a nonchalantness that they were definitely taught in their sales training, to spring those extra charges on you once you're there and in the heat of the moment.. God it was so transparent, it was hilarious. For me it was this unbelievable, space age diamond ceramic coating,l. Like it can only be gotten if you know someone, who knows someone, who knows someone producing it in that secret lab that makes it so expensive. What a crock. $2000 extra they never told you about will get you this incredible coating. Been using ceramics since they were first pioneered. It is a game changing product, but it is not rocket science that requires some wizard. If you don't require much paint correction, get a Diamond Protech kit, or Adams Graphene kit, and follow each step. It will shock you how it is easier than wax to apply. And does lie down an incredible layer of protection that will last for years...for under, or a little more than $100. And not that much work. After application, you can often simply rinse your car off, or dust it, then wipe it down with the refresh and you will never need to do anything again. $2,000, then they messaged me back, they're going to be so nice that they won't charge me for it AND sell it to me for the price they advertise...now that I called BS on them. That lost them even more credibility.

This was the weirdest dealership I have ever been to. I'm not sure how else to put it - we stopped…read morein looking at small crossovers to see the not so great selling Dodge Hornet. I had reached out online to see if the car was available, and got no response (should have been red flag #1). Dodge/Stellantis is having to heavily discount this model, and Hannah has a few of the 2024 R/T higher end models just collecting dust. Seems like a good time to make a deal. The young sales guy came out and was very personable, but the positives stop there. The car clearly had not been driven or serviced recently (think spiderwebs on the mirrors and fully dead battery). My wife loved the car, but the vibe was weird and got worse once inside to chat about total price. They brought out a quote that started with a nearly $6k warranty added. Red flag #2. Ok, they want to make money but it's a $38k car (down from the 52k MSRP which is a joke) and my Audi didn't have that high of an added warranty. We asked them to price match Tacoma which was a few thousand less. They did not and wouldn't give us a counter offer (red flag #3). We did hear they're losing too much on the car already, but that's not my problem. It's almost as if they'd rather not sell the car, which was probably for the best. We sent a text to Tacoma Dodge (115 miles away). They had the paperwork ready to go within hours and we drove to Tacoma. We now have a brand new Hornet for a great deal, and got basically the same extra warranty for less than half of what this place quoted without us asking. What a waste of time. I won't go back to a Dick Hannah, not even for service. I'd rather literally drive further never to go here again. I added a star as the horrible experience led us to a much better deal, even with the 5 hour round trip.

Have you noticed the name Pete in other people's reviews? That's because he's AWESOME!…read moreHe helped our son obtain his first auto loan and the car, 2010 Corolla, is exactly what we were looking for. Everyone at the dealer is friendly, no pressure, exceptional vehicles, and they went above and beyond for us.

Purchased a Toyota Camry XLE from Pete. Straight forward…read moresales, super car in impeccable condition and no pressure tactics! Everyone there was friendly and respectful!!! I loved the way my son in law and I were treated and will be highly recommending them. It was a great experience and I love my car

What an amazing group of people! I have been getting work done on my trucks with Trendsetters since…read more2020. They always took care of me, follow through on warranty jobs, always recommend the best/most affordable option. And even though they are a very busy operation, they get me in within two or three days for anything that I needed to get done. Leaving a good review is a bittersweet thing for a place like this, because you want everyone to know about how good it is, but you also don't want them to get too busy for you Mike, Jorden, and the rest of the team- thank you all very much for taking care of us!

my service here was quick, very friendly and high-quality. I would definitely recommend it to…read moreothers.

Car sales person Cassie Michaud and finance officer Teona Boyer are top notch in their occupation…read more They listen to clients, help to fulfill the client's needs in the most helpful, efficient and friendly way. The future of car sales by handling everything online is so much more convenient which carvava is proving as effective tools to the old model of in person car sales and financing. Cassie Michaud and Teona Boyer were able to help me by doing everything online and by phone. I highly recommend asking for them in person, when you need to go looking for a reliable Toyota vehicle.

2025 Rav 4 battery is dying after only 17 months and 7,000 miles. Car has broken down 3 times and…read morehas been to 2 different dealerships (Gladstone and Bend). Neither dealership could find anything wrong. Car is driven by our minor child and we have serious concerns for his safety with this unreliable car. Dealerships are stonewalling, probably hoping the car will be out of warranty before the next breakdown.

Horrible parts department. Very liberal…read more The parts reps are very incompetent. They DO NOT know what they are doing. Probably the worst/least knowledgeable parts department in the whole US and Canada. Horrible customer service. PAPÉ KENWORTH next door will treat you 100% better. They actually care about their customers!

These guys are the best people I have ever met in this industry…read more Wade the technician's, is very honest guy ,helpful and caring. The service and the quality was amazing . I was fully satisfied I highly recommend this service shop . I wouldn't fix my trucks anywhere but here.

I am not sure why the review for this location is so low - seems like most of that maybe related to…read moretheir propane service. I used this location for my moving with U-Haul truck rental and received excellent service. Both individuals who helped me at the desk were professional, helpful, and honest and guided me through their process (this is my first time renting from U-Haul). I did not get overcharged for anything. Overall great experience and would recommend this service for people who are just looking to rent a U-Haul truck for moving.

just came to pick up a truck and it had a bald tire. asked for another truck and it had a check…read moreengine light on. come on people, we are going 2000 miles with over priced inferior equipment. not sure how they will resolve this many hour process. should gave used PODS. make sure you din't wait yo the last minute to pick up your ride. we gave mover lumpers scheduled for tomorrow. now what?

We met at the local branch of the bank the Cashier's Check was written. I opened an account, the…read morecheck was deposited and the money transfer was instantaneous.

Harry called on a car we had for sale arrived on time to view it. We went to the bank to secure…read morefunds and completed the transaction. Harry was polite, professional and easy to work with. Thank you, Bill

Car was misrepresented. They said trim was premium and it was base. They told me the car had been…read moresitting there for a few weeks i found it had been listed for over 140 days. We took it to get inspected and a ball joint was loose but with a brand new tire only on that side. Headlight was out and they didn't tell me (ironic for them also being a car lighting service!) Infotainment (touchscreen) system didn't work. The muffler, tires and battery needed to be replaced. All of this on a 2016 Outback with 200k miles originally listed for $8k when they first got it 140 days ago, but was listed for $6k when i got it for an inspection ur. After learning about the needed repairs they were unwilling to bring the price down at all. After being confronted the salesman was dismissive. Overall very shady and untrustworthy.

Salesperson Mike was very helpful and friendly....purchased a used car for my daughter in…read morecollege...no pressure hassle sales...Give them a firm price that you want to pay and that's it. There is no need to go back and forth with the finance manager. Just tell them no 2nd round negotiations... Like any Used car lot, try to get a current "Car Fax" report. A good investment so you know what the history of the car is. You will be amazed what kind of history some of the used cars have...