This location in South Jordan is the best! There was an incident with one of my tires and I ended…read moreup stopping into Discount Tire and was told that they were not able to fix my tire and wanted to charge me $500 for one tire. I ended up taking my vehicle to Les Schwab instead and they fixed it for $20. I have had nothing but great experiences with this location.

Let me keep this simple and very direct. I've had several problems with my 40 foot flatbed trailer,…read morewhich is how I've make a living. When I brought it in the last time with other Trailer Repair shops being stumped on exactly why I didn't have any trailer brakes. Jared with the help of manager Jordan dissected basically the trailer and was able to. get her back on the road. I already had a 12 K load on the trailer and if they didn't put all the hard work finding out the issue and fixing it, I would've been up a creek definitely without a paddle and losing money. Again, a special shout out to Jerred & Jorden for not giving up and get me back on the road.

It is always scary when your car stops working the way its supposed to and at least for me the…read morescariest part is not knowing if its going to be $50 or $5000 to fix whatever is wrong. This was the first repair that was needed outside of my warranty and outside of VW. These guys were honest and straightforward about what was wrong and the cost and the recommendations they provided. They were responsive and communicated to me about the timeline in which it would be completed, when the part was delayed a day, they made sure I knew and I never had to call them for an update. Stress of a broken down car was as minimal as it could be and I will definitely return as the need arises. Thanks so much!!!

This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

Had coolant issues on my car. I knew what the issue was but had my car towed here to confirm it and…read morealso have it fixed here. They worked with me over the phone and was able to get it done on the day they told me. It was towed there. So it was a last minute drop off while I was in town. I called, asked them to inspect that specific issue and with no appointment, I expected a few days wait. I called a few times to get an update. They were always quick to respond and get back to me. I spoke to Randy. I had before photos of my leak, the bad smoke blowing out of the exhaust and the coolant reservoir filled with muck! After I picked up, I did another inspection (of my own) and took after photos just for reviewing. They did not disappoint. Not only we're the parts replaced (at a very very reasonable price) the surrounding areas were also cleaned. I almost thought they were new parts too. It very well could be, but you all can be the judge of that. I've posted before and after photos of the area that was leaking and my coolant tank. In the before photo, you can see the dark stuff. I tried to do a DIY leak sealant (I regret spending $31 on that 8oz bottle) and I eventually gave in and had it towed to the shop. Silly me. BUT not just any shop, I had to do my research. And I found these guys on Google. I had it towed to them and I would've had it in a 2 days or less but I was out of state for work. These guys seemed pretty busy. Lots of cars they had around their shop. I assume, good business. Which for me, it was very great business. Highly recommend this location for all your engine fixes. Thanks Tunex. Great customer service!

Car troubles never come at a good time, but today, many miles from home, the splash shield came…read moreloose in the front of my car and was dragging on the road. Help! I hobbled into Tunex and even though they were obviously busy with many cars (including classics) in for repairs, they fit me in immediately and repaired the dangling panel quickly. And get this, they didn't charge me a dime! Now that is neighborly service. I can't recommend them more highly and will seek them out when I need further repairs. Many thanks for such fine service!

Fantastic service! My brakes started grinding whilst in UT on a ski trip, so I needed to get them…read morefixed fast. I contacted Brakes Only at 9am today, and everything was arranged by text within fifteen or so minutes. Lee came out to my hotel and changed both my front brake pads and rotors same day, and my truck was back ready to drive by 1.20pm! Communication before he got here was great, checking into the nature of the noise and how long it had been going on to make sure he had the correct parts with him, and he talked me through the job as as he changed the parts. The cost was more than reasonable too, looking at the price of parts online. Highly recommended, thanks Lee!

My go to for brake needs! I have used them in the past because they are easy, up front about…read moreoptions and cost. I felt heard and was able to ask questions.

Tried calling to find out how much it would be to repair my tire sat on hold for 8 min and finally…read morejust gave up...

Matthew was amazing to work with. He completely made up for the fact that the sales guy changed his…read morepersonality entirely when I let him know I wasn't buying tires. Matthew came out, explained the process, fixed my tires and made me a new repeat customer. Sorry about the missing star, but the sales guy really did make me feel uncomfortable.

The quote I got on the phone is exactly what I paid after the job was done. Honest, good service…read more They even had a clean play room in the waiting area for my tot to stay busy while we waited!

Don't trust this location they will tell you things are broken when they are not. And put on filter…read morechanging fees when they were not changed.

Awesome service. went in with a flat tire. Did a 15 minute quick repair and also replaced key…read morefob battery. Wouldn't take $ even though they knew I was from out of town and not a repeat customer. Super service, great people

Honest, knowledgeable, and human first approach. These are good people, a car shop from the past…read more See clipped videos for proof. Quick Story: 6 weeks ago my dear friend was buying a used car. She had 24 hours to make the decision due to unfortunate circumstances. I l called every open shop. Went to big O tires and they wouldn't touch the car without paying them or give me a breakdown receipt of what they thought it could be, and refused to print it off to price compare. These amazing humans lifted the car up, walked me out and let me video exactly what was wrong, gave me honest advice in 10 minutes. Sent us on our way no charge. I genuinely just teared up thinking about what they did. This is what makes the world a better place. I will come back to them for any issues with my car. Thank you so much for your service.

In response to the previous post here is a screenshot of our correspondence. No invoice was…read moreprovided and you asked me to pay with cash, but I asked to pay with a check.

1st business I called in a time of need as my trailer took some heavy damage in an accident on the…read morefreeway. Jason answered the phone and told me to bring my trailer over for him to look at. Once he took a look at it he said it needed a new hitch and he could have it done by early afternoon. He went and got the parts and welded a new hitch on just like he said. He got us back on the road quickly as we were just passing through Sandy on a road trip. Very impressed. The new hitch is heavy duty and has worked flawlessly. Highly recommend Jason for quality work and customer service!!

Awesome place made appointment got right on my repair and picked up that afternoon very reasonable…read morepricing on labor

The best - bringing my bronco here- Mercer auto Group in park city…read more Charged me 140 per hour - never approved estimates and went from 2k to 12k . They are awful - not only do thy have the highest rate for unqualified technicians - once car operates - this is my fix it fella/ knows everything about Broncos and more !

I'm sorry for the people that are having problems, but I had nothing but a 100% positive experience…read morewith Alpha. I bought the warranty when I purchased my 2012 Chrysler 200 convertible last August. It wasn't cheap, but I'm glad I have the peace of mind. I was driving home to Sacramento, and Saturday night, as I came into Ukiah, California, about halfway home, , My alternator went out. I was stuck here until Monday. I pulled up my contract on the alpha webpage, and confirmed that the alternator was covered. I also pulled up their shop locator, and they recommended a shop very close to my motel. The shop also had a very good yelp. First thing Monday morning, I called Alpha to double verify that the alternator was covered. I got a very nice lady, who confirmed that it was. I also have roadside assistance through Alpha that will cover up to $100. The shop was close, so there was no question that it would be covered by the tow. I had the car towed to the shop, I gave the lady all of my alpha warranty information, and she said that she would contact them. I got a call back that Alpha had authorized the repair, and that the part was here in town. The shop was very busy, but they were able to fit me in. I kept my motel room for one more night, so I would have a place to hang out while they were working on the car. Early in the afternoon,, I got a call that the car was ready. I go down, pick up the car, and paid the $100 deductible. Much better than paying the entire repair bill of $918. Not only was it an expensive part, but it took them two hours to do the work. It was all authorized by Alpha with no problem whatsoever. I am glad that I had a good experience with them, hopefully if I have another problem, it will be the same. If not, I will definitely post it here.

If a ZERO rating was possible I'm sure they would have tons of them…read more This so called extended warranty company covers nothing! I've never had an extended warranty cover nothing in my life. I've had nothing but problems with the used car I purchased and have spent thousands of dollars on repairs they should have covered if a legit warranty company covers nothing. Not one gasket covered though I've done nothing wrong. Avoid this pure rip off and get a company that does cover repairs. Buying this is like throwing money away. Worthless warranty