I accidentally left my wallet in my glove box during an oil change. they found it, took out 50 dollars, and shoved it behind my glove box where I couldn't find it for over a month. It is now an incredibly damaged LV wallet. Terrible service. read more

Grease Monkey - Scratches/indents - Auto Repair Near Me - South Jordan, Utah

Wow, I am so impressed with the service here. I had some issues with turning my wheel, called ahead and brought the vehicle in. I got recommendation on service within 15 minutes. They run the car diagnostics for free. Terrance was very knowledgeable, explained the issue and put my mind at ease. Really appreciate your help today! read more

I always go here for oil changes, car registration emission tests, battery replacement, etc.! They're very nice and quick and seem to do a great job! read more

We normally come here to get a quick oil change or emission test. They have always been helpful and nice. If you have a coupon bring it! If you ask for one they'll also honor the current one which is really cool! You can also get a car wash which is ok but I like that they have towels and spray to clean your car. They're cheapest monthly car wash is 14.99. They have a soda machine you can get free soda! read more

Grease Monkey - Time for emission test - Auto Repair Near Me - South Jordan, Utah

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It was my first time getting an oil change in this new car and they did a great job! I didn't wait long at all. They came to me with a few suggestions like the engine filter and the cab filter to be replaced., but I didn't feel pressured to buy it. That's the kind of service I really do appreciate. I did end up getting g the filters but I don't think it added to my wait time at all. I appreciated all of my interactions with each employee. The oil change also comes with a car wash (that it's attached to) it was really busy and the reviews were not that great, so I decided not to risk it this time around. I will likely be back again in the future! read more

Grease Monkey - Service counter - Auto Repair Near Me - South Jordan, Utah

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I had stopped by grease monkey to get an oil change and an emissions test. Cody and his crew was welcoming as I walked in. Cody asked if I wanted to get other services done i agreed to some. With that in mind I knew that my vehicle was in good hands. Thank you guys from Grease Monkey! read more

Jax helped me out big time. I was in the middle of a road trip from Las Vegas to anchorage alaska and my transmission overheated and started having a problem. Jax got me in helped me fix the issue with my fluid level. Huge thanks to you brother haven't had a problem since read more

Been taking my vehicle here for several years but I am done. My wife took the car in for an oil change not knowing our son had already had it done the day before. Instead of checking the window sticker that was visible and something that all oil techs should have a habit of checking and notating, they ignored and tore it off the window. Something that shouldn't ever be overlooked by a business who put said stickers in customer windows. They saw an easy mark, a woman alone, and they pounced. Not an excuse me ma'am, but this sticker says that it was serviced yesterday, yes it's our competitors sticker, but we wanted to give the best service possible and before we start, we wanted to check with you. They took advantage of what they viewed as an easy mark, and when the realization hit my wife and she asked them if they had started yet, they said they were already in process and that she didn't know what she was talking about because the oil was dirty. What a crock of bull. Your technicians pulled the sticker off the window. They read the sticker and did nothing to inquire about the sticker they TOOK OFF THE WINDOW WITH YESTERDAYS DATE AND MILAGE. You took advantage of a woman and then told her to piss off when she asked why they didn't say anything. Intimidating, demeaning and straight up jerks. Making women cry because YOU READ THE STICKER AND IGNORED IT AND PROCEEDED TO SCAM. Horrible business practices and horrible human beings for taking advantage is such a egregious fashion. Shame on you Grease Monkey staff, managers and owners. Bad business, bad vibe, hope you feel satisficed with your behavior. read more

As you'll notice, I rarely leave reviews. But this is so frustrating, it deserved one. They don't answer their phones. I understand that perhaps they may be busy, but to pick up and hung up on me several times rather than telling me to hold shows their professionalism and how they really feel about their customers and their business--truly what their company logo indicates: Monkey Business. UPDATE: I stand corrected, frustration got the best of me. These guys are awesome. While the communication wasn't the best, their service is top notch. They have a definite return customer when I need vehicle maintenance. read more

I never thought I would leave a 5-star review for an auto shop, but Dakota and his team absolutely deserve it. The first time I came to this Grease Monkey, I had a foreign issue with my car. I called ahead and Dakota told me to bring it in for inspection. He and his team didn't have the proper materials to fix my car, so he recommended I go to a neighborhood shop that would be able to assist me. Not only did Dakota give me the name of the manager and the business card for this other location, but he called ahead and told them my situation. I've never felt so personally looked-after by any auto shop in my life. It was so refreshing! I highly recommend this Grease Monkey location for its auto assistant as well as it's car wash. The car wash team is incredibly friendly and helpful. They're quick to assist you and make sure you get what you paid for. Trust me, even if there's a line, it's worth the wait. Keep up the great work 114-Grease Monkey! read more

Great service and quick, I highly recommend having them do the quick maintenance on your car.

We paid to get our registration stickers put on the car, when we got home we realized they had not put the stickers on the car, we drove back and they said we lost them and would not replace them. We did not lose them, they were never given to us. We drove off thinking they were on the car! They customer service was awful. We left in tears because we didn't have the stickers and were out the money! read more

I got an oil change and did my DMV renewal. Very helpful, friendly, staff worked in earnest to get the car done quickly. Very convenient service. read more

Grease Monkey - Great service! - Auto Repair Near Me - South Jordan, Utah

5 people ahead of me and I was told the wait would be 30 minutes. Waited 30 minutes and did not advance. Going to take my business elsewhere

OK, getting an oil change is not the highlight of anyone's day...but the folks at Grease Monkey may change your perspective. I've had the opportunity to take my cars in for routine maintenance, and every time I go I am wowed by the service. The staff is friendly-one fella came in to the waiting area to get a drink and went out of his way to greet the waiting guests. It's the small things, ya'll, that make a difference...and these guys get it. I also feel like they are fair and honest. I asked if my tires should be rotated and, after examining them, I was told that they looked fine and not to do it this time. (They also didn't try to up sell me on additional services). I'm so glad this is near my house and that I found this place. I'll never go into a Jiffy Lube again. P.S. Free car wash with the oil change. I left feeling like a million bucks!! read more

Unfortunately this place has gone down hill. It's your average run of the mill oil change place now. I think there was a change of ownership and it just isn't the same. read more

In regards to their Gorilla Car Wash : blah, I feel super lame blasting them but, man! Do better. Went to get a quick car wash on Wednesday, was guided on the track, put my car in neutral and sat back. Like, 30 seconds in, I feel my car jump over the track and am slammed into the side -- totally stuck! I start honking for help and finaaaaallly the attendant comes. My bumper is apparently hooked unto the side and he instructs me to reverse, scratching the rest of my bumper. I finally get out and NO ONE approaches me to help or apologize. My car is still soapy and no one offers to rinse it or anything? I park my car and go in and am instructed to stand outside their little office while they 'review the tapes privately.' ??? The manager comes and talks to me and essentially tells me it's my fault but he will be in contact with me. Thursday comes and goes and I hear NOTHING. I go in today and he acts like he doesn't know me/my scratched van but tells me it was a long day (...at the car wash?) yesterday and he forgot to call. Then he says he looked at the tapes again and, "yeah, we aren't taking responsibility and can't help." Lame, lame, lame. I'm annoyed about the damages but more annoyed @ how dismissive they were. You ruined my car! And traumatized me from going to the car wash! (Haha, mostly kidding about that last part) At LEAST offer me three bucks to get a Diet Coke and cookie!! That fixes most things. read more

Grease Monkey - Auto Repair Near Me - South Jordan, Utah

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Let me make this quick. I have been here several times with my vehicle and my wife's vehicle and they have always been Courteous and professional and they get the job done. read more

Where do I start! I love the fast, friendly, and Competent service. I love that nobody tried to scare me into buying repairs I'm not ready for. The Soft Selling technique really works for me. I was thrilled with the free car wash. I love the little free towels. They easily took off any remaining spots left behind. Well done grease monkey! read more

I honestly have no idea how these guys are faster than many other oil changes places in the valley. To add to that the customer service is top notch. read more

My car need new break pads and an oil change and they really helped me out and they made so affordable and asked me before they worked on anything amazing will be getting my oil changed at grease monkey from now on read more

I have been to this grease monkey multiple times to get my wife's or my cars oil changed. They work quick and really try to get you in. Their prices are fair and they only work on what you want them to. They got a friendly staff and do good work. read more

During Covid and at least as long as a year ago they were OK with you staying in your car. Just went back and no longer allowing that so turned around and left. Not good! Won't ever be going back unless that policy changes. Also not a fan of Duck wash so that's another reason for me to stay away. Lousy car wash - leaves more suds on car than it takes off during the wash. read more

Both times I have brought my car here they have left it with the check engine light on. This is the only grease monkey where this happens. They always try to claim my check engine light was on before I came in. They say they make a note but then can't show me the note they made. Never go here. read more

The people at this Grease Monkey are amazing!! They are so good about getting my cars in and out. The customer service can't be beat

I never leave reviews, but this deserved one. Right after leaving from a oil change I get on the road and hear a awful sound 2 mins from leaving the location. My skid plate had fallen halfway off and was scraping on the road. I immediately head back and have them put it back on. They claim the screws were just not tightened and that everything was okay because it was a cloth skid protector. The noise I hear was from a metal plate that was scrapping on the road. This was the first lie. I felt something was off. After calling the manager of the store I told him I wanted to get things checked by my dealership and wanted any damage to be paid for. He agree to this. I went to dealership and found out oil was spilled all over the engine, a skid protector was completely missing and the metal plate was still missing screws. I had my dealership document this. The missing skid protector cost over $100 to replace. I sent all this to the branch manager and he said to bring in documents to him. Went back to the location and directly handed both the cost of the missing part and the dealerships documentation. He said he would get it refunded. This was April 1st. April 30th: I am still waiting for refund. I get that these things take some time. I text the branch manager and his response, "Yes, I'll contact my finance department and see what's going on with this situation! I apologize for the delay." I respond, "Thank you." May 7: The branch manager says they need the invoice and license plate. I take a picture of the invoice I already directly handed him and send it to him. It is now June 27. I have left multiple messages for the manager to contact me back. He has ignored me and I still waiting on the refund of damages the manager stated he would cover. I think this is super shady, unprofessional, and I wish I saw the many negative reviews for this business before I went there. read more

CALEB! This guy & his team have gone BEYOND for my car and I. I have a Honda Accord 2004 & I came in because I thought Walmart messed up on the oil change. Lo & behold, Caleb and his team solved the problem and showed me that the hose connecting between the engine & air filter WAS DUCT TAPED! I was so shocked & embarrassed cause IT WAS LITERALLY DUCT TAPED! No wonder I was having problems. Smh Caleb most definitely was so kind & patient. He told me if I got the part, it would be an easy fix! On a busy Saturday, I can't tell you how grateful I am for this team! And I'm driving to California today so he definitely made sure I'd be set & safe to go. GREASE MONKEY is where it's at! Caleb and his team ARE LEGIT, HONEST, & RELIABLE! Thank you so much! I'm so grateful & definitely always coming back foreverrr! read more

Brought my car in for inspection was extremely happy with the service your employees earned a new customer.great service and fair prices.

I don't usually leave reviews but had to jump on for this one. I have major trust issues with people who work on my car, but this Grease Monkey location has earned my trust and proven to me that they are there to help. First time was when I went there for an oil change and the guy told me it would actually be cheaper for me to go to the dealership for my Suburban because of the type and amount of oil I would need the dealership can actually do it for less. Which was true and has saved me so much money over the years. This time they helped me with my emissions and registration. My husband had taken the car to Jiffy Lube, paid $50 for emissions and the employees were jerks and said it didn't pass. There was no check engine light or anything wrong with our car. Took it back in 2 weeks later and it still didn't pass. They said we would have to pay again for the next test. So I took it to Grease Monkey. They tested it and said it passed and he couldn't see any reason why it wouldn't have passed the first time. I won't go anywhere else again. Thanks to the awesome employees and the manager. read more

FINALLY a place where you can get real honest service without the "pink tax". They do what they say they're gonna, in an accurate time frame, for the price they say. And they're not assholes, as far as anyone I've dealt with. I enthusiastically recommend! read more

I've been coming here for years. They are fast and super friendly, and their customer service is exceptional. Reasonable pricing and the free car wash is a nice perk. read more

I went to get an oil change and see if they could tell me if I needed to recharge my air conditioner. I pull in and was greeted by an employee. I ask him if he thinks I need to recharge my a/c (told him that when I'm idling it doesn't blow cold air but when I accelerate the air gets colder). The guy literally tells me he doesn't know...so I say okay..I'll get an oil change then. He then asks me if I know what type of oil. Of course I don't know, I know nothing about cars. I just ask him whatever one my car needs, he says I don't know. So I left and went somewhere else...not about to have my car messed with someone who doesn't know what they are doing. read more

Grease Monkey is my go-to for oil changes and minor car maintenance and they've always been so kind and prompt, and their customer service is on point. I just had my emissions done with them and awhile after something happened with my car--it didn't have power and I was too scared to drive. I called them up and asked if something happened during emissions and they said no, which I figured because with emissions you're not really messing with any parts of the car. However, they went the extra mile to have someone come over to my exact location to help me check what's wrong with my car! That's next level service. Other places would tell me things like "that's not our fault, sorry" but Grease Monkey actually sent someone 5miles over to me and I am just so, so grateful. Thank you! read more

This review is for the car wash. We almost didn't go because the line was long, but it moved quickly. They scrub the front of your car before your go through and get the bugs off. It's all young guys working here, but they are friendly and hard workers. There's free vacuums that are new and clean too. Small, friendly, efficient, new and clean. Love this place. read more

Worst service i have ever seen. I went today at 5:45 today nd already closed. I asked to open but did not open later i told i will complain to corporate and they opened it but the employee intentionally set up wrong way my car was full of soup i told them but he said its clean i have captured pic of it read more

Grease Monkey - Auto Repair Near Me - South Jordan, Utah

I had to get an oil change and get my ac fixed today and my two young kids were with me, and we were given excellent service by the assistant manager Gage. He went above and beyond for us. We will absolutely be back for any future services! read more

Crazy fast oil change. I was the only customer there at the time. Changed my wipers. Got free car wash with purchase. Thanks John.

I went to Grease Monkey for my first time and it was great. Their waiting area has a popcorn machine, soda machine, a kids play area, a big TV playing Netflix. I arrived to 4 people ahead of me, so I assumed I'd be waiting quite a while. They had me out of there quickly! The man who took all my info was kind. I think his name was Ryan. He didn't pressure me too hard about adding extra services on like they do at other places, but he did educate me about the importance of different services recommended every year or so. I liked that. They also give away free car washes. Overall, a pleasant experience. read more

I came here for an oil change shortly after moving to the area. From the outside I thought I would be able to stay in my car while the oil was changed. Unfortunately, that's not the case. However, I was pleasantly surprised to find they had an entire area set up for toddlers to draw and watch a movie while waiting. The service was fast and the customer service was top notch. read more

I stopped in this location today after leaving my dealership feeling kike the Dealership was lying to me about needung my transmission fluid changed when it was just done 6 months ago. The service guy showed me what my fluid looked like compared to new fluid..no difference and he gave me a free car wash. He charged me nothing to check the fluid. Since I just used my last free oil change I will be going here for them. Dealership lies to me every single time I have gone in! Thanks Grease Monkey for being so great! read more