From start to finish, Garrett and his crew have been wonderful to work with. Garrett answered my…read morehundred questions promptly that I asked as I was trying to decide what I wanted. The trucks and equipment they used were in good shape, the crew was experienced and communicated well with me throughout the project. I feel the pricing was great and love the finished product.

I had an amazing experience with Garrett at Rider Concrete and Excavation! They did an incredibly…read morelong retaining wall for our property (150ft) in just under a week with just 2 guys. Incredibly hard working, thoughtful and informative before cutting tree roots for the benefit of the wall, and an absolute pleasure to work with throughout the whole process. If you have any concrete, retaining wall, or excavation work, these are the guys to call!

Prompt proposal. Had a cancellation and got us in the next day before we even were on their…read moreschedule. Jeramie is very personable and did a very good job of leveling our patio. I honestly didn't get other bids so I'm not sure how their pricing falls in relation to other companies.

Was quoted almost 4k to re set the shims/ level my home. Booked the date and was told half up…read morefront half upon completion very odd way of confirming my down payment made me a little uncomfortable but I went ahead . Was told the process would be half a day ( approximately) it took ONE hour... There was no communication I didn't get a receipt a listing of any supplies ( which to have it redone would be cheaper with THEIR equipment) new measurements showing I was level pictures a walk thru questions answered nothing.. it was payment is now due thank you have a good weekend.. I emailed and got the "quality control" guy to come out the following week. I asked a few questions but felt like I was a waste of his time and he's : trying to teach the guys about customer service: he went under the house said everything was secure and left ... No one said anything about the 3 inch gap between my home and the foundation/ wall that STILL needed to be repaired/ re leveled. Very noticeable.. as you could see the back yard thru the gap. so disappointed in this company! We had to hire another contractor to get that level. Ridiculous!! I trusted them to repair my HOME!! It's my HOME it may be a 'job' to you but I'm paying YOU. I choose you. And now I am sorry .

While the price did go up once the contractors arrived and did their own inspection (this was…read moreduring an active Portland flood period so leakage was far more noticeable than when sales person inspected), Avori and his team where wonderful! Avori was very proactive in addressing the severeness of our crawlspace leak. The Portland flooding and our non-functioning French drain made it really bad, allowing water to literally flood into our crawlspace! Avori and his team worked through the water and mud, installing new posts and beams, redirecting the water to a newly installed sump pump. The job took much longer than originally anticipated but was done well and our foundation is now much more stable. I really would have given five stars if the original quote caught everything but it wasn't flooding when the sales guy, John, came out so he didn't see the extent of our foundation issues. Avori was able to keep the increase to a minimum and we really appreciated all he did for us.

I hired John's Waterproofing to waterproof a corner of our basement…read more In this corner there was the only bathroom of our basement apartment that we rent out. John's told us that the toilet would always be available and the that the rest of bathroom would be put back together within a week. They never were able to get the toilet functional. John's plumber had some problem that didn't allow him to drive. Thus, the apprentice did all the driving. A combination of life issues between the plumber, the apprentice and poor scheduling and planning on the part of the John's made it so that the toilet was still not working after almost two months. I finally have John's one last attempt to install the toilet telling them "If you can't get the toilet working by Monday evening, I'll have to hire someone else to install it". Once again, a scheduling issue kept them from being able to install the toilet. I called another plumber that night and had a functional toilet by noon the next day. The new plumber was then able to finish the rest of the work the John's was supposed to do by the end of the next day. Even worse, it turns out that John's prior attempts at work had dumped concrete into our watermain. It cost extra work to clean that mess out. I strongly urge you to stay away from John's Waterproofing.

These guys are experts in their field, professional and courteous. I couldn't be happier. 10/10…read morerecommend.

Service seemed to be good until there was miscommunication. Then explanations changed?…read more We asked Your Crawlspace Guys to come back out after they worked on a wall, but it was still showing movement- we were told that they didn't know the problem was to the extent that it was(1 inch cracks appearing throughout as time went on in the summer) didn't know so much shifting would occur, and didn't have the tools needed to truly fix the problem, but that it would be a reoccurring issue due to the groundwater levels and yearly settling. Other back and forth continued for some time, and once a dissatisfactory review was posted online, their explanation changed. It changed to they knew the issues at hand, but they weren't hired for THAT, so they didn't fix it. Instead of acknowledging my complaints individually, the owner places blame on me and apologised for ME "being unrealistic" - AFTER THEIR OWN WORK INVOICE SAID IT WOULD DO SOMETHING THAT IT DIDN'T. They also claims they did the work for the sellers, and not even me and my partner....as the estimates, and invoices have my name listed on it, as well as my partners(name highlighted in green on attached photo). If they really didn't do the work for us, I would have expected him to hit back with "I couldn't find you in the system" like they have on other negative reviews. I also would have expected them to decline to even come back out to our house, if that was the case. The owner also claimed the company replaced a vapor barrier for me at some point, maybe they meant at closing?? but their response made it seem like they did it as some sort of courtesy sometime after the intial work was done. They either failed to communicate yet another thing, or they made up info to try to make a negative google review look better. We might never‍ know lol. They have so many positive reviews that our experience truly has us scratching our heads as to why our experience has sucked. If my partner worked on someone's car, but the same car came was back within 6 months, with even more issues, and all he had to say "sorry your car is failing, but I didn't know it was going to get to THIS extent, and I don't even have tools for this", he would still be held responsible in his position. It's been nothing but a headache for the last year, I can't go into my garage without feeling frustration and wishing we had gotten bids elsewhere instead of taking the route we did. I recommend going elsewhere for foundation specific issues(they do fine with crawl space work), especially if you're getting work done before closing/using escrow. That, or make sure to physically be present during all conversations and scheduling regarding what's needed so that questions can be asked and stories, blame and explanations can't be shifted later.