We just had a new heating and air system installed, and Woodward did an outstanding job, from…read moreestimate to installation to follow-up. They showed up on time, worked efficiently, answered all of our questions, and were friendly and respectful. Will absolutely use them for any future needs and would recommend them without reservation.

I am very disappointed with the installation and the subsequent customer service I received…read more The new faucet that was installed became extremely loose shortly after installation, began leaking, and did not function properly. I have a video documenting these issues. Since the faucet was clearly not performing as it should, I purchased a replacement faucet and contacted the company to ask whether it could be installed as a replacement. I was informed that I would be charged an additional $325 for the installation. I found this charge unreasonable, particularly because I had paid $472 for the original installation just one day earlier and the faucet installed by the company was not functioning properly. I ultimately hired another plumber, who charged $150 and completed the replacement in approximately 20 minutes. During that process, it was discovered that the original faucet had been installed with plastic disks that restricted the water flow. Additionally, in attempting to tighten the faucet to prevent it from becoming loose again, the original plumber cracked the underside of the fixture. Unfortunately, the damage resulted in the faucet being broken, and I was therefore unable to return it. Given the cost of the original installation, the problems that developed immediately afterward, the additional charge requested to correct the issue, and the damage to the fixture, I am very dissatisfied with the quality of the workmanship and the handling of the situation. I expected a significantly higher standard of service and workmanship for the amount I paid.

Day Heating worked with Seeds of the Sole to put heat in our home. For over 20 years our only…read moresource of heat was a wood stove. The project took a day longer than expected, but not one of Day Heating employees complained. They were kind, tolerant, and simply wonderful to have in our home. Businesses like Day Heating that go out of their way to help are why Salem should be put on the map as a great place to call home and to age in place. Thank you Day Heating!

We have replaced furnace - AC systems on two homes in the last 5 years with Day…read more Professional service at a fair price. Can't ask for anything more!

Installed two ductless mini pumps during early spring. One in the living room. Another in the…read moremaster bedroom. After about a week of using the AC, the bedroom unit smelled rotten and filled with water. Short after, the living room unit did the same. A tech was sent out. He laughed and said it was impossible for the units to smell because that only happens after years of misuse. He ran both the units on each setting and at different speeds. Agreed that the units had a bad smell and said this was normal. He sprayed cleaner on the coils and would not check the lines to see why they were not working. Explained a slug probably crawled inside and he didn't need to check. The same evening, the smell came back. The next day both units smelled like rotten fish and filled with water again. That was a week ago. Still waiting for them come back and fix the issue.

Peaks is not a good company here in Dallas. Go to Home Comfort. We had one of there employees…read morewondering our property for a good long time. I was gone and my cameras kept going off. We had a tripped breaker and they made us feel so dumb. They charged us a lot. Stay away from this company

Having a commercial space, made up of four separate office areas, we needed a whole new heating &…read morecooling system to replace the old inefficient one. In my search for HVAC providers I count myself fortunate in finding Valley View to have offered the best overall solution and a sincere interest in our need for high quality and timely work. Scott and Dave are the best! I will be recommending Valley View to anyone who seeks the best.

So, I hired them to do a "tune up" on my AC unit on…read more5/20/21. Long story short, my AC went out 6 weeks later. I called them to have them come back out and repair what needed to be repaired. It has been 2 1/2 weeks and zero return call. I ended up taking my business elsewhere. Please call people back, it doesn't have to be the same hour, but at least within 24-48 hrs. Also, we received an invoice but nothing itemized, no details to what was done or looked at. I thought that was weird.

Quick, reasonable, and knew his stuff. AC has froze up, but didn't just unfreeze it, serviced…read morewhole system.

The team did a great job. there was quite a a bit of upselling that went with the process but no…read morepushIness after I declined. He fixed the part that was broken, let me know the health of my system with all the metrics they use to test, and treated me well overall. I cannot verify if a different group would have been more affordable or not, but I didn't feel cheated either. I rate my experience from good to great.

Messaged Jay after office hours about my AC not cooling as well as it should. He responded within a…read morehalf hour and came over the next morning to add refrigerant to the system. Easy peasy. Service with a smile, that's Jay. He's dependable and knows his craft. Will always use his service. Thank you, Jay. Now back to a cooled house.

Prompt, honest, good work. Jay and his team are excellent communicators, priced competitively, and…read moreshow up without delay. Highly recommend!!

From start to finish, our experience with Salem Heating was absolutely fantastic…read more Scott, the estimator, was extremely helpful as we were choosing the equipment. We really appreciated his low key approach. He really heard us, rather than trying to sell us, and patiently answered all of our questions. Next came Ed, who prepared all of the calculations, list of supplies, etc. that would be needed by the installers to efficiently do their work with no snafus or need to leave for supplies. He also patiently answered all our questions. Based on Scott's recommendation, we decided to have our ducts cleaned prior to installation and he set up an appointment with Oregon Duct Cleaning to do so. ODC was a great recommendation and we're very happy with the job they did. They too, patiently answered all our questions. Finally, Mike and Mitch did the installation. We hit the jackpot with those two. What a GREAT team! They were professional, tidy, patiently answered all our questions, and obviously took pride in the quality of their work and the quality of the Lennox products they installed. Mike went a step further and went into a VERY tight portion of the crawl space (he literally had to shimmy in and out) where he discovered a major section of the ductwork had not been properly installed. He fixed that and thoroughly sealed the ducts to the vents. We are so grateful to him for going that extra mile as the problem wasn't visible until he got inside the area. No wonder that part of the house was, depending on the season, either hotter or cooler than the rest of the house. He deserves a bonus for his effort.

They came to repair my old furnace. Fixed it then it broke in a week. So they came back. Service…read moreperson said because it's an old model, he'd have to look for parts on eBay, etc and to wait to hear from them, the service person also told me to wait to make the payment when they left the second time because it was not fixed the first time and they would charge me after they got the missing parts. I called back after not hearing for a while. This was happening during spring when it was still cold. Finally someone responded to my calls that they had no parts and I'd have to change it altogether. When I was finally told they could not fix it, I sent them a check for the full amount for the second service call. Now months later, I received an invoice in the mail for 49 cents. I called to see what was up. The lady who answered the phone said it was the interest for late payment. Mind you this is the first invoice I received since I sent the full payment. I reminded her I waited to pay based on their advice. And it would cost more to mail a check with stamp being more expensive: she basically said I could pay over the phone to her (which I don't like giving my cc info to people directly) or mail it. I will mail it but will never do business with them. After years of being a customer, $0.49 will be the value of service I received.

$249 for a technician to spend 10 minutes tightening a bolt on a fan. When you call to schedule an…read moreappointment, the receptionist will withhold the fact the service fee is $249, whether or not they do anything. Their service fees are almost double what other shops in the area are. HomeFire Stove charges $119 for a service call. Disappointed in ABB as I've used them for several years on various properties. Lack of communication, lack of transparency and borderline price gouging based on their competitors. After a discussion with the owner, he threatened to send the bill to collections if it wasn't paid in full.

The main tech nick who came out was amazing! We were told by another company our system was too…read moreold, was broken and needed immediate fixing and they tried to just corral us to their show room. Nick, was able to see what the actual issue was, explain how minor it was, and fix the problem in no time at all! Saving us over 6 thousand dollars by getting the second opinion was the best move we could have made.