Gets the job done. Lots of parking. Closes later than other USPS locations. Open on Saturday.read more

Walking into this place feels like entering a live-action social experiment where patience goes to…read moredie. Line? Not a line but a full-blown pilgrimage. You start inside, then get promoted to the outdoor expansion pack because apparently square footage is optional here. By the time you reach the front, you've aged emotionally. Staffing situation: one employee holding down the entire operation like it's a one-woman Broadway show except the performance is titled "Please Wait... Forever." Every window moves at the speed of dial-up internet in 1998. You could mail a letter and receive it back before your turn gets called. Will call? That's not will call. That's won't call. Packages go in, but retrieving them feels like trying to access a hidden level in a game with no instructions. And let's talk about the atmosphere. A fascinating mix of confused customers, restless energy, and a few random characters just lingering like NPCs with unfinished quests. Highlight of the visit: being told nothing, slowly. If you're planning to come here, bring: - Snacks - Water - A folding chair - Possibly a will and testament On the bright side, if you survive the experience, your patience stat will be maxed out for life.

The building details from the early 1900's are insane!! From the stained glass ceiling to the…read morecolumn detailing- such a fun pice of history. Service was a tad slow...but we enjoyed all the details.

This is the Post Office building with the most aura I've ever been to, lol. The original building…read morewas designed in 1913, and a respectful addition, was built in 1938, and it shows. There are beautiful lighted stained glass ceiling tiles. The clerk that took care of me (Emilio? Edgar? Eduardo?) was incredibly friendly, polite, efficient and fast. Him and this great building gave this review the top score of 5/5 stars.

After shipping for over 20 years through the USPS, this is the store I chose to go to for packages,…read morepostage and all other services that the Post Office offers. The lines are usually pretty short, except for certain times of the year, the service is exceptional and the staff keep the store clean, decorated, and professional. Feels like a cut above all the other locations and I especially enjoy the decorations that they put up during certain holidays throughout the year. If you visit now, you'll see St. Patricks day decorations. I know, I know, who decorates for St. Patricks day??? It's silly and probably unnecessary, but it brightens up my day just a little bit and more importantly, it shows that they care. I've made hundreds of trips to this location and not once, did I have a bad experience. Junior and Jack really make an effort to try and keep the lines moving quickly, and they're very helpful in answering any questions you may have. I sometimes marvel at the patience that Junior has when handling difficult customers with non-sensical questions, while I stand there visibly shaking my head. It's worth mentioning that I've noticed that the staff here will sometimes work through their lunch hours without breaks, especially during the busy season, I sincerely hope that management takes note and provides the staff with enough assistance that they do not need to do so. It's sometimes disheartening to see that despite the long hours and great service, they'd be forced to skip lunches or breaks. I was hesitant in writing this review, thinking, "great, now the lines are going to be longer" but considering the many trips i've made to this location and the great service i've received from them, it seemed only right to give them the praise they deserve. It's a great location, but please go elsewhere.

Amazing service, Junior was very helpful! Mailed my package today, very easy and efficient. No…read moreline, quick and friendly service.

I was driving on Colorado Blvd on my way to work. I thought to myself... where is the post office…read morein Pasadena. Well, right when I looked up and turned to my right, I saw United States Post Office Pasadena LOL. I was like no way... the universe just answered my question or perhaps I did subconsciously LOL. Anyway, during my break time, I walked over here to drop off an Amazon return item that I had to package and seal which wasn't too bad. It's a small post office that has maybe 2 or 3 stations and some P.O. boxes available. The line was short with two people ahead of me, however, it was about a 10 minutes wait before it was my turn. There was only one person working behind the counter. Once I got up to the counter, it was scan bam thank you mam... 10 secs and I was done and out LOL. The staff was pleasant and nice. I'll be back to use this post office in the future. Funny, I've walked on that side of the street before and never noticed this post office. I guess we don't see it until we're looking for it. So start looking around your surroundings... it may surprise you and answer your questions LOL.

Congratulations, this is both the worst service I have received at any USPS office and the worst…read moreservice I have received anywhere in Pasadena. One lady looked like she should not be interacting with humans at all - no greeting, unwelcoming, rude tone, salty face, and just straight-up bad attitude. The other young lady was having a personal phone conversation on her cell phone the entire time she was serving customers, more focused on the phone conversation than the people in front of her. On top of that, you also don't have a self-service kiosk there so you have to go in and deal with those two. Who's managing these people?

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. Some of the staff also wears gloves. There are some hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was sending a package to a friend from this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is located behind the building. However, sometimes that parking lot is full. So what I usually end up doing is park in the El Nido Plaza and walk over to the post office. The parking lot in the El Nido Plaza is big and the parking spaces are pretty decent. Store & Staff: The store itself is very clean, neat, and tidy. The staff here are very fast and professional. They accept both cash and credit cards. There is no credit card minimum.

The surveillance footage from this local neighborhood incident is deeply disturbing. A local mail…read morecarrier was caught on camera throwing rocks at a harmless, well-known neighborhood peacock, leaving, and returning with a stick to strike it over the head. Escalating a situation to deliberate cruelty against local wildlife shows a complete lack of judgment and restraint. Our community expects basic professionalism and safety from delivery personnel. This employee needs to be investigated by the U.S. Postal Inspection Service and held fully accountable. Video is difficult to watch but here it is for your referencing. https://www.youtube.com/watch?v=N3gXYP4En08

I needed to overnight some paperwork and ended up at this location…read more I'm so glad that I did! Parking was super easy, the gentleman at the window was super helpful and warm and friendly. We just don't get a lot of that these days and it was appreciated. This would definitely be my go-to location if I weren't about to bail out of the state.

Closed randomly during business hours. Machinery often not working so can't mail. Seriously…read more Service slowest of any USPS ever used.

It's among the least attractive post offices I've ever seen, but the people are very nice and…read moreefficient. I wish the government would throw some money at a renovation.

Most USPS experiences leave much to be desired but I had one today that made up for the less…read morepositive ones. Geovanne went out of his way to help me figure out my issue and efficiently handled it with a great attitude- didn't make me feel like I was wasting time. Most of the time I ask questions I'm met with impatience or cold attitude. Thanks Geovanne! Makes me want to come back. Wish they opened earlier like other locations and had better parking situation but conveniently located for me.

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. There are no hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the establishment, and it's shared with other businesses. The lot rarely ever gets full though. So don't worry. Each parking spot is pretty wide. You can also do street parking. Take your pick. Establishment: The establishment itself is very clean, neat, tidy, and organized. Staff: The staff here are very friendly, helpful, and knowledgeable. This is one of my go to post offices in my area. I enjoy coming here because everyone who works here are super reliable, efficient, kind, and helpful.

I went to the post office to mail packages at 4:30 pm on 5/22/26. There was one lady was serving. I…read moreasked the question about the cost of the package, she treated me like a child. I understood what she said, but it showed other options of the cost on screen, I thought the cheapest one would apply. But the way she said was very rude. She should know better how to treat customer better. The location is convenient but it's still a ridiculous service and she does not care because it's a government job and not easily get hired.

I've been to this post office quite a few times now, and the staff here are genuinely nice and…read morehelpful. They make the visit pleasant every time. The only real downside is the parking -- it's not the most convenient. That said, the inside experience is quick and efficient. There's usually no big line, so you can get in and out fast. Dropping off or shipping something typically takes just 5-7 minutes. If the parking situation was better, I'd probably come here even more often. Overall, a solid local post office with friendly service and short wait times. Recommended!

How can this post office get away with no drive thru mail drop. Also, there are no trash bins in…read morethe lobby area. Unbelievable!

They still have those old school PO boxes still in use which gives it a nostalgic feeling when…read moreentering this small post office. The service is a hit or miss depending on how many customers are in line. I came by on a Saturday before they close at 300pm and more customers were using the self service machines instead of talking directly with an employee.

The guy working at the counter yelled at me that his scanner wasn't working and I had to go to self…read moreservice. 20 minutes later after I finally got my label printed, I tried to knock on the door to tell him my package wouldn't fit in the mailbox. He yelled from behind the closed door that they were closed. Only plus side is their air conditioner does work.