COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. There are no hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the establishment, and it's shared with other businesses. The lot rarely ever gets full though. So don't worry. Each parking spot is pretty wide. You can also do street parking. Take your pick. Establishment: The establishment itself is very clean, neat, tidy, and organized. Staff: The staff here are very friendly, helpful, and knowledgeable. This is one of my go to post offices in my area. I enjoy coming here because everyone who works here are super reliable, efficient, kind, and helpful.

I went to the post office to mail packages at 4:30 pm on 5/22/26. There was one lady was serving. I…read moreasked the question about the cost of the package, she treated me like a child. I understood what she said, but it showed other options of the cost on screen, I thought the cheapest one would apply. But the way she said was very rude. She should know better how to treat customer better. The location is convenient but it's still a ridiculous service and she does not care because it's a government job and not easily get hired.

7/22/26 Thus is the P.O. nearest to us at the moment. It's small, very dated and quite dark for a…read morepost office. Very dimly lit. I'm just dropping off a birthday card going to Germany. I didn't encounter staff at this visit. Quick, cursory look, it's not aesthetically pleasing but I'm fairly certain it's a place of business that gets the job done, I hope. I will find out once my friend informs me when AND IF the card gets to its destination. From a few of the places I've lived (addresses/cities) I noticed that over the years some P. O. are highly unreliable, sadly. I'm banking on this location to be a reliable source of service. Keeping my fingers crossed (hoping that "looks can be deceiving" part, coz this place looks like it needs more than a fresh can of paint or overhaul).

This was the cleanest most quiet post office ive ever been in. It was so calming i was looking…read morearound for the zen garden. Though it did not have one it was so peaceful it needed one. It was not what I was not usually used to, everyone was nice and my transaction was easy. I hope to come back. They should have meditating here.

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. Some of the staff also wears gloves. There are some hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was sending a package to a friend from this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is located behind the building. However, sometimes that parking lot is full. So what I usually end up doing is park in the El Nido Plaza and walk over to the post office. The parking lot in the El Nido Plaza is big and the parking spaces are pretty decent. Store & Staff: The store itself is very clean, neat, and tidy. The staff here are very fast and professional. They accept both cash and credit cards. There is no credit card minimum.

The surveillance footage from this local neighborhood incident is deeply disturbing. A local mail…read morecarrier was caught on camera throwing rocks at a harmless, well-known neighborhood peacock, leaving, and returning with a stick to strike it over the head. Escalating a situation to deliberate cruelty against local wildlife shows a complete lack of judgment and restraint. Our community expects basic professionalism and safety from delivery personnel. This employee needs to be investigated by the U.S. Postal Inspection Service and held fully accountable. Video is difficult to watch but here it is for your referencing. https://www.youtube.com/watch?v=N3gXYP4En08

I would just like to thank all 3 of the wonderful and helpful women behind the counter today 4/14!…read more I recognize that their service to the Alhambra community is important and I know they work hard! I came in this evening and I had to pick up a package and it was almost 5pm on the dot. Place was packed I had children blowing my phone up I personally felt overwhelmed and being there didn't help but what did help is seeing them smile and seeing and hearing just how accommodating and kind they were. I can't imagine it's easy! Thank you again!!! (I also was slightly bitchy or bratty and I'm so sorry I was projecting but I hope no one else felt it lol)

I filed a customer complaint and never received a call back. Why am I not surprised? I also called…read moreover 100 times within the week because while I am sitting at a desk working, I made the time. What I got in return was, 2 pick ups with no response, as in they just took the phone off the hook, and one pick up with a promise to get a call back from a supervisor, Oscar or Nora? which never happened. At this point, they have overcharged my high school student son by $455. That was on May 11, today is May 27 and they still cannot rectify it. I have worked in customer service for years and this is the most inept thought process and management I have ever witnessed. If you see that you clearly are the reason for the gross error, and you can take out the money so easily in one day, clearly you can return it the same way which would of course take up to three business days, but not 16. At this point, we have been in there a total of three times and yesterday they had the nerve to tell us to come back to bring the receipt that they have in their freaking system. Like what????LOL it just keeps getting worse. We had pictures of the dates, times and receipt numbers. Are you kidding me? I want to work here too, so I don't have to practice accountability or professionalism. Ignore the phones, don't call customers back, don't give a shit if I messed up, this job must be great!

Congratulations, this is both the worst service I have received at any USPS office and the worst…read moreservice I have received anywhere in Pasadena. One lady looked like she should not be interacting with humans at all - no greeting, unwelcoming, rude tone, salty face, and just straight-up bad attitude. The other young lady was having a personal phone conversation on her cell phone the entire time she was serving customers, more focused on the phone conversation than the people in front of her. On top of that, you also don't have a self-service kiosk there so you have to go in and deal with those two. Who's managing these people?

The older white woman with gray hair who works here is incredibly rude. No greeting, no manners, no…read moreprofessionalism, just a terrible attitude from our encounter. Basic customer service seems completely nonexistent at this location. After reading other reviews, it appears I'm not the only person who's had this experience, which makes it even more disappointing. If you don't like working with customers, you probably shouldn't be in a customer-facing role. Terrible service, and I will never return to this location.

Gets the job done. Lots of parking. Closes later than other USPS locations. Open on Saturday.read more

Walking into this place feels like entering a live-action social experiment where patience goes to…read moredie. Line? Not a line but a full-blown pilgrimage. You start inside, then get promoted to the outdoor expansion pack because apparently square footage is optional here. By the time you reach the front, you've aged emotionally. Staffing situation: one employee holding down the entire operation like it's a one-woman Broadway show except the performance is titled "Please Wait... Forever." Every window moves at the speed of dial-up internet in 1998. You could mail a letter and receive it back before your turn gets called. Will call? That's not will call. That's won't call. Packages go in, but retrieving them feels like trying to access a hidden level in a game with no instructions. And let's talk about the atmosphere. A fascinating mix of confused customers, restless energy, and a few random characters just lingering like NPCs with unfinished quests. Highlight of the visit: being told nothing, slowly. If you're planning to come here, bring: - Snacks - Water - A folding chair - Possibly a will and testament On the bright side, if you survive the experience, your patience stat will be maxed out for life.

The service here is fairly quick. Everyone is knowledgeable and the lines move pretty efficiently…read more The workers will answer any questions you have. The best part is that they don't rush the elderly people here. Thank you for serving our community!

I would highly recommend anyone DON'T COME TO THIS USPS Location in TEMPLE CITY…read more I have consistently had negative experiences every time I visit the Temple City USPS Post Office. The attitude and tone of an employee named Kay have made me feel uncomfortable and unwelcome on multiple occasions. This is not the first time Kay has insisted on policies that do not appear to exist. During my most recent visit, I brought prepaid packages with shipping labels that had been created in Arcadia and attempted to drop them off at the Temple City Post Office. Kay told me that this was not allowed and instructed me to return to the Arcadia Post Office to mail the packages. To my knowledge, prepaid USPS packages can generally be dropped off at any USPS Post Office, regardless of where the label was created. It seemed as though this policy was simply made up without any legitimate basis. The way I was treated left me feeling singled out, disrespected, and discriminated against. No customer should feel uncomfortable or be given inaccurate information when using USPS services. This appears to be an ongoing issue at this location. The Temple City USPS Post Office currently has a 2.4-star rating based on more than 100 customer reviews, which suggests that many other customers have had similar experiences. I respectfully request that USPS investigate this matter, review the employee's conduct, and ensure that customers receive accurate information and professional, respectful service in the future.

1/24/26 What can I say? It's the Post Office. Short & sweet, it's clean, appears to be well…read moremaintained. Right now it's closed so I cannot review the staff interaction bit. It fits my purpose, to buy stamps since all my stuff (crafts & other things) are packed away for the time being. The kiosk was definitely convenient & easy to use. It's still sticker shock, now that 1st class stamp now costs $0.78 & international is $1.70. Even my friend in Germany says that's really steep. It is what it is, probably the reason most folks do email & other means of correspondence nowadays. It was a good experience, quick & easy peasy.

I don't like to write negative reviews like this but I think this is the worst USPS location in the…read morearea. I have been to dozens of USPS locations and not one location has ever denied shipping my package. I came in to drop off a package with an Arcadia return address and they told me I couldn't drop off at this location and had to drop off at Arcadia post office. I was confused because I have dropped off packages with the same return address in El Monte, San Marino, Pasadena, City of Industry, and even Garden Grove before without any problems. I even went to a different location post office and asked if I can drop off a package from a different city's return address and they looked at me super confused as if that is an issue at all. All in all, do not come here. There are so many other post office locations with better service and nicer attitudes

Buying postage stamps in person…read more.. Did you ever leave a business and think: "I should have bought _____." That's what happened after I left Sierra Madre's Post Office. As I was driving to my next destination, I thought that I should have purchased more stamps. Just then, I saw this post office in Arcadia and made a quick left into the driveway - after the post office - because there was a van coming out of the driveway closest to the post office. Turns out that what I did was correct. The driveway closest to the post office is one-way out only. I read the reviews about the older Asian female worker. She was scolding the customer in front of me. Oh wow. When it was my turn, I wondered if she was going to yell at me for paying in coins. Haha! I took a chance and unloaded what felt like five pounds worth of nickels, dimes, and quarters! It's good to put them back into circulation, right? ... because two international stamps are only $2.90 right now. It's a great time to use coins as payment for this small amount of currency! I thought I counted correctly, but all she said was, "You need ten more cents." That was my cue to give her ten pennies... LOL! Anyway, that's my way of risk-taking. I'll play it safe the rest of the day... Hopefully...

DO NOT GO HERE. I've been here a few times already and have had horrible experiences each time due…read moreto the workers. They are not friendly or helpful at all. They always have a friendly on their face and always complicate things for you instead of explaining nicely or clearly. I literally have to brace myself every time I go and dread mailing stuff out from here. I've never had such bad customer experiences before and this place takes the cake. 10/10 would NOT recommend, literally go somewhere else

One key note: If you need counter service, they are not fully open all day. As of Dec 2024, they…read moretake a lunch break in between from 2-3pm, so avoid that time if you need mailing service help. That being said, very nice place to get your shipping needs covered! The woman working the front was very nice and prompt in helping with my package. No line either which is nice. If you live in the area, recommend!

It's ok for the Amazon and UPS service it's just a mailbox place it's quick in and outread more