Where does this become a 5 star…read more - burnt Crab cake - bleached lettuce - a "medium rare" having ZEROOO juice And EXTREMELY SALTED is that "cook" coming from a Diner short order "cook" Id have had a 10 times Better burger at 12 ounces with hardly no Anafalactic kill me salt that ever ear this putrid salty CRAP couldn't wait to brush my teeth to get rid of the burning salty CRAP

Best Snowboard Shop in the Tri-County.... If you are looking for Mid Level to Higher End Product…read moreselection, this is the place you go. They do not carry a ton of brands, but they carry the only ones you need to buy. They also have a good Skateboard and BMX Selection, Some Shoes and a small softgoods selection. Great Shop...

Excellent service and employees stepped right up to ask me if I needed help. They also had great…read moreadvice for snowboarding and many other topics when I asked! Small board shop, tucked away but great place and they sell top tier snowboarding gear!

Amazing store from products to customer service 5 stars!! Got everything I needed for the mountain…read moreand more!!

I went here when it was Red Door and was nervous about the switch over. But fortunately, the the…read morechangeover was good. We've been renting skis here now and getting work done on our skis since it opened. I just got to deal with Trevor and he helped me out by fixing a tip on one of my ski poles. I've also dealt with Alyssa previously and she was wonderful to deal with. They're the only spot really to get your skis in Buffalo. Their prices are cheaper than online, which is kind of hard to do. I just had both of our pairs of skis, sharpen and waxed and they were great on the slopes. You're looking yfor ski equipment. This is a place to go.

I only give a 2 they don't cause they don't pick up their phone Renee was excellent and very…read morecordial and very knowledgeable. One of the "managers " had an attitude with me when I asked him about the boots and the gear not being ready Told me he stayed up late and was tired - hmm kinda weird but so unprofessional

All the male workers I encountered were complete assholes. They acted like they were doing me a…read morefavor by answering my questions about ski boots and snowboarding bindings. The two ladies working at the front desk were really nice and helpful thought. The products being sold have a pretty big up charge too so I wouldn't bother buying anything. Only go to try the fit.

I called to see the turnaround to get skis sharpened and waxed and was advised 2 days. Made a…read morespecial trip to take in multiple pairs. I almost didn't even get the words out of my mouth and they told me they wouldn't touch them because the age of the bindings even though I bought them from them....that will be the last time. I hate to even give them a star

I purchased a cross-country ski set online. Larry was so nice about answering my inquiries about…read morehow to get it properly set up.

Seasonable selection of sports/outdoor gear is good. Staff are helpful, honest, and knowledgable.read more

I have been an REI member for nearly two decades. Though most of my experiences have been at their…read moreflagship stores whist residing in CO and WA, I've lived back east for a few years. Normally, I'd just order what I need and have it shipped. Today was something different. Loaded up the family and drove 90 minutes to go to the store in Ithaca. I was surprised that they had a tiny selection of paddling gear. The staff was unfriendly and inattentive at best, and the gentleman at the register had the personality of a wet fart. They expended zero you know whats to even acknowledge a customer. There's plenty of room for improvement. While I'm not done with REI, I'm good if I never go back to this location.

Love REI and was anxious to see the new store in Ithaca that had opened…read more I was disappointed. It has the same high quality products but seems very small and short in inventory compared to the REI stores I've been to elsewhere. What really blows my mind is this is in ITHACA whose signature activity is hiking AND SENECA LAKE and they have no kayaks or paddle boards or really anything related to water activities. I was absolutely shocked as I wanted to look at some of those items and there is nothing here. Dick's sporting goods in godforsaken Binghamton has more water activity items than REI. I truly hope this is a temporary issue they will rectify. Huge disappointment.

Great (almost) customer service! Left a short-notice Saturday afternoon message requesting…read morescheduling an appointment to rent snowshoes for Sunday morning and they were kind enough to call back to let me know they don't rent snowshoes so we could make other plans. (Sidenote: don't believe everything the internet tells you... like who rents snowshoes!) The callback was very considerate and, should I ever need XC ski rentals in the area I'll be calling Podunks again. :)

Terrible. Sold me a cross-country ski set and the skiis started falling apart in less than 2 years…read more Brought them back and he said there was nothing he could do. Not only that, they were the wrong size--about 6" too short which made them sluggish.

I maybe be biased because I live so close to Bristol Mtn. But, then again, I use to live in the…read moreAdirondacks, Northern VT, and have a sister who lives in Aspen so, mountain access has been an issue. I LOVE BRISTOL!!! Their website is great; the season pass options are great, ticket prices are reasonable and the mountain has great slope options. Night skiing lighting is great too!!! All in all, one of my favorite Upstate NY mountains!!!

I live around here and I can say if you need a local ski resort Bristol is very good at giving you…read morea good ski feeling with good terrain parks and runs. Sometimes hills can be very badly iced over. Food very overpriced and not the best. Not a single vending machine in the resort works with cash. Don't let them eat your cash. If you put in 3$ it will take it and you will not get it back Very good prices for a ski resort. Wile some cost over 300$ for a day pass this one cost 75-100$ Kids can be really annoying and mean.