I just started going here, I've been 2-3 times.Its clean, everyone has a positive attitude. their…read morecustomer service is great too.its the kind of place I look forward to going to. I've never seen a bad cut or style coming out of there, either. Such a good place to go to.

I have been going to Bangs for over 10 years . Sharon the owner is a wonderful business owner and…read morethe salon itself is very clean and tastefully decorated . Front desk gals awesome and very helpful . Emily Rocks I've been with her as my stylist for years. Gentry also very helpful and has helped me out at times when needed. Janet , sweet and very knowledgeable and helped me out with my own Mom with her hair appts until she passed away at 94 ! She loved Janet's care and she was able to get a permanent which mom was always used to throughout the years. Have had pedicures and manicures done there also with another special lady who has been there for yea

I love the custumer service and enjoy all the beds they have to offer! The staff is very friendly…read moreand helpful. They have a great vibe, the store is very calm and welcoming.

The owners don't seem to care that they haven't had AC and the beds are actually burning hot. They…read morehave a good selection of beds but if they're too painful to use then what's the point. Horrible for the workers and customers it really sucks.

This used to be very clean and equipment in decent condition. Now not so much. Bulbs out,…read moreoverpriced lotions and beds for what a person gets.

This location is amazing!!! It is always so clean and organized and the staff is always extremely…read morenice!!! Hannah is especially kind and patient with customers and always goes above and beyond !!

I entered your establishment at 5:45 today, Saturday. When I said I was there for a spray tan I was…read moretold I had to be there 45 minutes early in order to get one. I said, well, since you close at eight and it's only 5:45, I should be okay. She said the time is incorrect on the website and that I need to read the rules and hours on the door. I said I've been here several times at night and was not told I had to arrive 45 minutes before closing but even at that I was still one hour and fifteen minutes early. I said if it would help her out I wouldn't stay to dry off as I already had ordered a pizza and would leave quickly without drying off. She said....well, if the other girls choose to stay late to clean up fine, but I'm not staying and if you don't like it....tell the supervisor. Well, that's what I am doing. In my entire life I have never been spoken to in such a rude manner and I have also never sent a complaint to anyone! But this girl was the rudest person I've ever encounter in a business. The other girls have always been so sweet and kind and if I had been told I had to be there more than an hour and fifteen minutes early....I would have definitely cooperated. I do think it would be advisable to get the hours corrected on your website and also state the rules regarding spray tan.

I'm extremely frustrated & disappointed in my experience with Malibu. We have used them for years,…read morebut will never use them again. Earlier this year I verbally cancelled my membership. The woman at the desk told me she would take care of the cancellation. Never did she say anything about requiring a written cancellation in order for it to be effective. Three months later I was told that I was behind three months of membership. I explained what had happened & was asked if I had proof. Of course I did not since it was verbal. They then turned the account over to collections. I once again disputed the charges in writing. Malibu came back & said that they would not waive the fees. In order to avoid this showing up on my credit report, & for that reason only, I finally paid the charges. At that time I again explained the situation & said that I strongly disputed the charges. In my mind, I did nothing wrong. I cancelled my membership & was told that it would be taken care of. I don't see it as my fault that their employee deviated from their rules. Additionally, our family does have another membership with them that had not been cancelled. It also had not been used in some time. So, Malibu has made a few hundred dollars off of that membership without having to perform. That should have been enough for them to believe my situation & waive the fees. That membership will now be cancelled as well. Any future business from our family will be taken elsewhere. We will also not recommend Malibu to any friends. This situation has resulted in a loss of revenue & unhappy customers. Poorly handled Malibu.

This spring, I upped my tanning frequencies and just wanted to shoutout Malibu Tanning. I've never…read moreonce had a problem with this location, and I was going about 3-4x/week to build my base and enhance my natural color. As stated before, I always had pleasant experiences with the staff, and if you sign up for their text messages, you'll often find that they have great, limited time deals worth seizing. Now that I've graduated, my time in South Bend is over, but I will always recommend Malibu to locals!

Super shitty employees, their hours of operation aren't correct in the door compared to online…read more They charge money for you to upgrade to the next level compared to other places and give you a balance. It's super weird., they call and harass you for money even when your membership doesn't go through because they told you in the beginning the only way to cancel is to change your card as I did now they still won't stop. I don't obviously wanna continue going since it's been 2 months. This place is amateur when it comes to tanning compared to other places I've been and I would never step foot into one again.

I was looking for a new stylist because mine moved and I was very nervous. A friend referred me to…read morePatrick M. I have light brown hair and like to be light blonde and have been told my hair is a kinda hard to get that. He was very thorough with my consultation. He broke down exactly what he thought should be done to achieve the blonde and keep my hair healthy (if you've ever had highlights you know how important that is) He even recommended a Brazilian blowout because my texture has changed through the years and has a not cute wave! I put my trust in him and said let's do it! I'm SO happy with the results! The blonde is beautiful and my hair is so smooth and shiny from the blowout and it makes it easy for me to blowout at home and cuts down on time!

Bethany and Patrick are absolutely phenomenal to work with and great at their profession. Both know…read moreexactly what will look best for your skin and hair type and are so personable. They make you feel comfortable and confident every time!