Wally fitted me for a tailored suit and was very helpful…read more Professional staff and top-notch service.

Decided to close before their posted hours so had to come back another day…read more When I came back staff was short with me and their non verbal communication just gave me the impression that I was wasting their time. Not coming back.

I had not been to Repeat Performance for a few years and it is better than ever! Even if you think…read moreyou don't like thrifting, just stop in; you will find something, I'm sure. The store is very clean, air conditioned, and with friendly staff. They have expanded since I was last here. I could have browsed for a very long time haha They have their own parking lot and that is definitely a plus because there isn't much parking out front. I thought most prices were fair, but Be sure to check the tag color because most things are further discounted. Also, looks like they got rid of the clearance section and now those items are in the regular racks with a punched out RP on the tag. They're like hidden gems! I can't wait to come back

Very organized store with a ton of inventory. Large selection and great boutique items. Definitely…read morewill stop in again!

They are tight with discounts. As an old customer I thought maybe I could get the 30% advertised…read moreapplied to sunglasses and a linen shirt. Instead I was told that the 30% was on the back room stuff which was old and outdated. You would think as a card member with a past of buying they would extend it to nice stuff. Except for the salesman I was totally ignored. If you don't buy here every time you come in they right you off. They are terribly overpriced and empty. People came in and walked out! No surprise here! I can get better stuff and on sale with the Ralph Lauren app. Better quality and more fashionable.

Banana Republic - A Masterclass in Poor Service…read more This store is the epitome of everything wrong with modern retail: poor service, lack of attention to detail, and an arrogant team of sales associates who behave like they're doing you a favor by simply acknowledging your presence. My most recent experience involved a sale item I purchased online--clearly marked down--but when I came in for an exchange, I was charged full price. No one caught the mistake. No one seemed to care. Now I'm stuck dealing with customer service, wasting more of my time, and going out of my way to return items--all because no one here has the empathy, common sense, or basic customer service skills to fix a simple transaction. The attitude in this store is as off-putting as the incompetence. You're not Hermes, You're not even close. And yet, the condescension is thick in the air. Eventually, this kind of disregard catches up with a brand. In due time, I fully expect to see this location shut down. Given the way it's being run, it would be a fitting end. Banana Republic--you've earned your name.

Had a pretty terrible experience. Was accused of stealing someones card to make the purchase​ and…read morethe owner demanded my ID and refused to give me a receipt.​

This is such a fun store I love it! The owner is very nice and helpful. We have a record collecter…read morein the family and free bird is the place we go to buy them. I'm looking forward to going back!

It is a very clean and organized store. Helpful workers. Great selection and variety.read more

Walked in at 10:30 on a Thursday morning and was the only customer in the building. Total of four…read moreemployees on duty. Nobody greeted me. I had to approach one of the ladies and ask for help. She seemed like I was bugging her. She handed me two pairs of pants and split. No assistance. No hey how does it fit. No suggestions. No nothing! Had to keep going and looking for someone to help me. I was going there prepared to spend a few thousand dollars buying several suits and outfits left with one pair of pants and a feeling of neglect. Poor customer service. Fellow big guys go to men's warehouse instead

This Lulu is in a convenient location next door to Starbucks. I've purchased a few items here in…read morethe past 3 visits. A soft handbag, a long sleeve cotton shirt, short sleeve tee, a spandex tank top and that one plastic see through belt bag (lol). All quality items. Defiantly worth the price. It's also nice to just stop in and browse through everything. Friendly staff and welcoming vibe. The only reason for 4 stars is they never answer their phones! When I need to check on an item, wish they would, why have a phone number?

First time in the store to look at the men's stuff. Despite three young women up at the very front…read moresaying hello and gossiping among themselves basically doing nothing, it took 15 minutes before somebody else said hello and asked me if I needed any help.... Any one of those girls could've walked over 5 feet but chose not to as they were deeply and involved in their gossiping non-work related conversation ... Anyway, the clothes seemed like they were put together well, but everything felt like plastic. The clothes are all basically synthetic, nylon and polyester blends... not the most comfortable feeling on the skin. With money to burn, I could not find anything suitable given the material. -G

I love Macys. Love the Macys employees, the Macys parking lot, the color of the carpet, the…read morebeautiful ladies!! Keep Up The good work

I purchased a Hugo Boss polo which was not cheap at 118.00 before the 30% discount . The polo was…read morewrinkled, so the employee grudgingly ironed it. He then put it in a tiny cologne bag because he did not have any bags in his section. I would have thought a large bag or even better hanging it with a bag. When I got home it was horribly wrinkled. I had to return it. This Macy's has gone down so bad. All the sales people care about is sales. If you say no thank you they blow you off. Some job! Everyone is so narcissistic. Particularly in the fragrance section. So much competition. So phony. They stand there for hours hoping to sell their overpriced cologne.

What a pleasure. Visiting friends in Fresno, I had some time to shop and luckily found Krumps…read more Coming from the Bay Area, Im getting used to lousy service at any price. Mr Krump is one of the most knowledgeable, elegant men I have met in a long time. I ordered several things and am excited to get them soon. Service is so good, that I will gladly come to Fresno from now on to see Dwayne. Fresno has had a gem for 40yrs and if you have not visited pls do so. The ajoining gift shop run my Mrs. Krump is filled with a great selection of mdse, also worth a visit. Very excited new customer. Bob Yeats Bay Area

If you need a bespoke suit don't even bother going anywhere else. Dwayne is knowledgeable and has…read morean incredible selection - seriously every combination possible. Best to make an appointment. Just make sure you're not in a hurry - he's very friendly and loves to chat!

Goodby Eddie Bauer; hello Ariat!…read more Dang, this store and its WORK version across the parking lot escaped my attention for too long. Did not even realize the brand's presence. Interestingly, I'd been looking to update my wardrobe for about 8 months and couldn't find anything that I wanted...Macy's backstage, Lands End and others. Just kinda similar quality and nothing unique or interesting to me. That changed here. The cloths are next level, far above expectations. They are meticulously crafted incorporating, different design elements that increase ventilation. Some of the shirts even have a built-in microfiber cloth on the inside bottom of the shirt to clean your glasses with. The stores are beautifully stocked.... Roomy and well staffed with top-notch individuals. As usual, waiting and continuing to keep my eyes peeled has paid off. Located in the Garden Village shopping center right down the street from where I live, the store is located between Jack's urban eats and Starbucks. Whole Foods is just a couple hops away. The materials and prints are just amazing and their online store is crazy filled with variety.... I picked up six shirts and a belt. All of them uniquely designed of a high-quality and unlike what I was seeing elsewhere in the city/online. Just thrilled to finally get quality clothing off my list! And their work pants! Some of the most desirable guys stuff around! The stores are spotless, tightly organized and roomy. IF you sign up online, you can order with free shipping and returns, too. New customers get 10% off for one day. Of note it that the Large shirts here actually ARE large, bigger than what other brands call large. So, be careful..as they run large. Good! The best addition to one of the most visited areas in my hood! Nice to be sporting some good quality cloths that will last and make folks more comfortable in our oven-like summers! -G

I recently visited Ariat to pick out some new footwear and left with a pair of shoes and super…read morecomfy slippers. The experience was a bit of a mixed bag, so I'll break it down. First, the associate who assisted me was absolutely amazing. She was attentive, knowledgeable, and genuinely helpful in guiding me through the options and helping me make my final selections. Her friendly demeanor made the shopping experience enjoyable, and I felt well taken care of. Her excellent customer service is one of the main reasons I'm giving this review three stars. When I first walked into the store, I was greeted warmly by other associates, which gave a great initial impression. However, things took a turn when I noticed a manager and another associate staring at me in a way that felt uncomfortable and unnecessary. It wasn't just a casual glance--it was the kind of staring that made me feel like they were suspicious of me, as if I was going to steal something. The staring was so persistent that I felt the need to turn around after making my purchase to make it clear that I noticed their behavior. It's disappointing to feel judged or scrutinized as a customer, especially when you're there with honest intentions. While I appreciate the helpfulness of the associate who worked with me and the general friendliness of the initial welcome as well as the cashier that rang up the sale, the unprofessional behavior of the manager and other associate overshadowed the positive aspects of my visit. There is no reason for anyone working in a customer service role to make customers feel unwelcome or uncomfortable. Ariat, please consider providing additional training for your staff--particularly your leadership--on how to ensure all customers feel valued and respected; the behavior of the manager and the other associate needs to be addressed.

1.15.25 Fashion Fair Mall is located on East Shaw Ave. in…read moreFresno aka California's Central Valley. This mall offers a wide variety of stores, a huge food court with diverse dining opportunities. We stopped by Miniso because Tanya was in search of BTB2 toys. As they were shopping in Miniso, I walked the area of the mall that contains Macy's and JC Pennys. Amongst, several other name brand stores. I stopped by one of the Pagoda jewelry kiosks. The 10kt gold hoops were calling my name but I didn't make a purchase. The sales associate wasn't pushy or rude. I really appreciated that. I walked into a few more stores. Forever 21, Aeropostale, American Eagle, Bath & Body Works, & Ulta Beauty. The food court offers Hammy's Smash Burgers, BJ's Restaurant, Wetzel's Pretzel's, Fleming's Prime Steakhouse & Wine Bar, Baskin Robins & Lot's of Boba spots. This is just to name a few. You could actually spend a few hours here and loose track of time. I'll definitely be back in soon.

Oh Fashion Fair, why would you close all your restrooms at the same time and get basic porta…read morepotties rather than nice upgraded portable restrooms? And to say, oh JC Penny and Macys restrooms can handle the traffic? Sounds like bad planning on the management of the mall.