Nice tour despite the rain. I'd advise lining up early to get good seats on the top level. All…read moreseats were taken with a few people having to stand or sit inside. We sat at the back of the boat and had a nice view. The tour guide was friendly and informative. Once the rain started, we went inside and ordered drinks and chips. Expensive! Overall we had a pretty good time. I'd recommend this tour.

All aboard to see the millionaire mansions. This was a nice cruise across Miami to see the rich…read moreand famous. We got to see usher, Floyd, Rick Ross, Rihanna, David Beckham and many more. We had a very knowledgeable tour guide. The ride was nice and smooth. Miami was a vibe.

Had a great time. The speed and pivots were cool, not too harsh, and the ride wasn't bumpy. Someone…read moresuggested sitting front-right for taking pictures, which worked out well. We parked at a lot on 4th and Biscayne, then it was a short walk to the dock behind Bayside Marketplace. We arrived about 20 minutes before boarding, so we were within the first 10 people to board. Would definitely do it again.

I am a local resident and repeat customer who has enjoyed this tour many times. Unfortunately, my…read moremost recent experience was disappointing. The issue was never that I might get wet. I understand this is a high-speed boat attraction and have ridden many times. I was simply trying to explain how wind direction and passenger positioning can affect the amount of spray passengers receive. In my experience, captains have previously appreciated these discussions and handled them professionally. Instead of listening, staff repeatedly and aggressively told me that I would get wet, which completely missed the point I was trying to make. When I asked to speak with a captain or supervisor, my request was denied. The situation became increasingly confrontational. I was told not to educate an adult individual at the kiosk about nautical terminology, despite my attempt to explain a legitimate concern. I was also uncomfortable being recorded without my permission. Rather than de-escalating the situation, staff called security and threatened police removal. As a long-time customer, I found that response excessive and unnecessary. I expect better customer service, professionalism, and respect from a business I have supported for years. Management should review how this incident was handled and provide additional training on customer relations and conflict de-escalation.

I had previously taken a similar tour in 2019 on Biscayne Bay. I am not sure if this was the same…read morecompany we sailed with. When I booked on TripAdvisor, the tour was listed as being 1hour and 20 minutes. The sail time was listed as 2:30pm with a suggested arrival time of 2pm. We arrived at 2pm on March 19th 2026. We easily found the waiting area...by the Ferris wheel and Hard Rock Cafe. There was no particular order to the line. Once the crew arrived they scanned our digital confirmations and handed us paper tickets. They pulled this wooden ship's wheel out, and began directing us to the wheel to take a photo. We knew this to be a marketing ploy for possible purchase of the photo later. Normally, I do not have an issue with this, I get it. However when we tried to decline the taking of the photo, we were told it was for "safety purposes " and we could always decline the purchase later. Really? I've never heard of such a thing? I felt as though they weren't being honest with us. Once on board, the ship did not pull off until 2:50pm. We returned at 3:50pm. So, in actuality the tour was an hour. The tour let us know about a few historical facts about Biscayne Bay and pointed out celebrity mansions. I know this is a pretty standard tour for the area. This particular one felt rushed with the narrator speaking fast, the music mediocre and not much group interaction. I probably have exhausted my Biscayne Bay tours. I do not see me taking another one, and certainly not with this company.

Our boat tour experience aboard El Loro pirate ship was mixed. The tour guide had a dynamic…read morepersonality and made the tour fun. The tour in itself was very nice and relaxing. However, we were very disappointed because the ship was dirty, the smell of gasoline was nauseating at times, and even worse, there was a horrible smell, that of a dead rat or animal of the sort, and trash as well. That aspect made the tour unpleasant and it's unacceptable. THEY NEED TO CLEAN THAT BOAT! PS. The music they play its EXTREMELY LOUD!

So amazing - great itinerary, level of detail and time at each stop. Much better than figuring out…read moreon our own or a big bus

We absolutely loved our tour! The 90 min. flew by! We picked the Million Dollar homes tour and we…read morelearned so many fun interesting things about the expensive homes in Miami! We had a comfortable convered seat during the tour. Our bilingual tour guide was amazing and I would highly recommend this company!

Excellent and speedy service! I highly recommend this if you want a private boat excursion…read more I booked this for my friend's bachelorette party. I used WhatsApp and they respond really quickly. Just provide details like the day, amount of people and the time. You can also book through their website which I also did but WhatsApp was immediate service. We quickly found an option that fit our budget and they send over a contract to sign. A small deposit is due during the time you sign your contract with the remaining balance and tip on the day of your trip. They offer drink and food services but we opted to bring our own as they provide an ice cooler. Our captain, Daniel, was great. He texted me right before and we let him know we were running late. Our Uber dropped us off at the wrong location which made us more late but he still gave us our time back when he did not have to all. Once he helped us onto the boat, he asked where we wanted to go and took us to a small island with other boats. He also gives you full access to the music. They also have an option for a large floatie for everyone to lay out and relax on. I highly recommend this if you're looking for a private boat ride. Prices are very reasonable. Easily our favorite excursion on the trip!

While we had so much fun with our captain Jorja I must say the boat itself was terrible! It looked…read moreas if it haven't been clean in years! The inside where the kitchen was had a very bad smell! The boat was so out dated! The mat was torn! We had to lay our towels down to sit on bc the boat was so unsanitary! The leather was torn badly! We had to do our own leg work upon boarding (as in picking the captain) and etc. We was told to arrive a hour early just for us to be sitting in our cars! Do I recommend this boat or company! No! But if others want to rent choose Jorga for your captain, he was a vibe! Oh we was on the 40 ft Sea Ray! Abort mission do not rent this particular boat!

Fabulous, Capt. Aaron is knowledgeable, personable and has great stories. He took us out to the…read moresandbar for a plunge hoist to the sales and we got some beautiful sailing in. He was flexible with his hours which was appreciated. The boat was spotless, he knows his stuff.

We had a great day on the boat! Went out with some other parents and a bunch of toddlers and had a…read moregreat time. Very nice boat and captain aaron was very accommodating. Highly recommend!

This place was awesome! My friend and I went to Miami spontaneously a couple weekends ago and…read morereally wanted to snorkel while out there. I found these guys on Yelp and decided to call them to see if there was any last minute availability. To my surprise, they had a tour available for the following day, our last day in Miami. That same night I got a call from the owner. I was dreading answering the phone because I thought for sure it was them calling to cancel on us because of some unforeseen circumstances. But I was wrong! The owner called to let us know that he had an even better tour (one more suitable for what we were trying to do) at a much more convenient time! I really appreciate that they thought to call us and offer us the more beneficial package. I should add that the owner was super kind and helped me throughout the entire booking process. He was very patient with me while I struggled to book online. There site is super easy to navigate, I'm just not tech-savvy. When we did go out on our tour, we were given the greatest captain/instructor. Captain Sasha was so sweet and funny and knowledgeable. It was my first time snorkeling and he walked me through everything and made it all so simple. He was kind enough to take a ton of wonderful photos of my friend and me while we snorkeled. He let us take our time and enjoy ourselves and was such a pleasure. He even gave us a tour of the area which I know he did not have to do. I am so glad that we went with these guys during our time in Miami. Highly recommend them! Thanks again!

She so sweet and we had an amazing day. She showed us around. We even drove all the way down to…read moreMiami city spent extra time took his locations that she doesn't normally go. It was well worth the money.

5 star service with Tropical Luxury yachts! My girlfriends and I booked a trip to unplugg and…read morerelax. I reached out to multiple companies, and I did not get the same feedback or promptness as I did with Adam! Adam was wonderful with the entire process. I felt like he really cared about us having a great experience. He explained everything clearly and answered any questions that I had. The boat was clean and beautiful. Our captain Gordon and Mate were so much fun and made our day very special. Anything we needed, they made it happen. This is the only company I will book with in Miami! 5 stars across the board, worth the price! Thank you

Just used them the third time and another total win! Adam was great on this round.. we got an…read moreawesome boat, perfect for our small party of four people and crew SUPER professional and attentive. Would never book with anyone else in the future..