Funzilla is awesome. It's a wonderland for children and parents alike. There is so much to do, and it's a GREAT place to burn energy off of your little ones. BUT, THIS location is substantially subpar to the flagship in Fairless Hills PA.
FIRST OF ALL, because this location is new, they haven't worked out the kinks yet. The staff is almost entirely 16-17 year old KIDS, that don't exactly know what's going on. Not that management is much better, as the manager, Dev I believe, doesn't really know what he's doing either. I was there yesterday, and purchased a toddler ticket. When I tried to add my wife to the ticket, they told me that I needed to buy a package for her (starting at $25.) At the other location, adding ANOTHER adult (we'll get to this in a second), is like $5. They said she would need an entire new ticket for herself, to join me and my daugther. THEN, I said, "wait.....the toddler ticket comes with 1 adult included, right?" Dev told me "no," and that *I* would have to buy a ticket as well, TO TAKE MY 2 YEAR OLD THROUGH THE FACILITY!!! They wanted to charge us an additional FIFTY DOLLARS, plus fees and taxes, to accompany a toddler through their Willy Wonka land of dangers. (And dangers there are....more on THIS soon.) I immediately reached out to the main facility that told me that Delran is WRONG, and that I can go anywhere that my toddler goes, as I am included in the toddler ticket. (See pictures.) I can only imagine how many people they overcharged, or how many people couldn't go with their kids because of this oversight.
And you absolutely WANT to go with your kids, because this place is dangerous. Again, see the pics. There is a good 3-4 foot drop right next to the walk way, adjacent to the ninja warrior course. It's INCREDIBLY easy for a little one to fall in there. It's not a matter of if, but when. The foam pits are only like 3 feet deep, and have HARD bottoms that are barely padded. (At Fairless Hills, they are like 5 feet deep, with trampoline bottoms.) There aren't even enough foam blocks to cover the entire pit, so jumping into the pit isn't the soft experience you would expect.
When I was there yesterday, there was a trail of BLOOD on the floor. I pointed it out to one of the CHILDREN that work there, and he was like, "yeah, that looks like blood." Didn't call anyone to clean it up, didn't attempt to do it himself; just corroborated that I know what blood looks like, and kept it moving.
Also, the lockers here are so small that they can barely fit a single pair of shoes. They are key operated, so good luck hanging on to that, as you bounce and fly through the building. As collateral for their locker key, you have to give them your CAR KEYS. So dumb.
It's a shame, because Funzilla in general is great, and this particular location actually has a really nice Ninja Warrior section that looks a little more advanced and sturdy then the other location. This one looks like adults or big kids can do it, while the one in PA looks designed for kid kids. But that is LITERALLY the only check in their box. In EVERY other way, the Fairless Hills location is superior, AND safer.
I've been to this one twice, and will most likely be back; especially now that I'm armed with knowledge to not buy a separate ticket, but seriously, Fairless Hills is not much farther, and it's quite a bit better. read more