The only reason this establishment is even getting 1 star is because my child had a good…read moreexperience. But from the moment we entered the YOUNG children they have working the front desk ill equipped to work with the public. They lacked customer service skills and the ability to even answer basic questions. The prices are astronomical and the quality of the food was poor. They have a lot of kinks to work out and I highly recommend starting with TRAINING! TLH

Clean place with plenty to do! Friendly staff and reasonable prices including a summer weekday…read morespecial. Perfect place for the kids on a hot summer day. Did not try the food, but prices aren't bad. Will definitely be coming back!

Very clean. I'd recommend this place. It also looks slightly understaffed. Came on a holiday…read moreweekend and the seats were all occupied, we actually had to share benches with other strangers. But if this is the what is considered 'crowded' then it's not too bad. You would need to see how Urban Air is like on a weekend, and you'll know what crowded means. I also noticed that although there were a diverse mix of customers, the kids and parents all seemed very respectful. Trying various types of these indoor amusements in many locations throughout the country - you'll get to see a bit of rough plays, misunderstandings, and whatnot. Cherry Hill/Maple Shade seems like a very affable area/town/neighborhood, and parents/children were all courteous. (If you look up the viral video with the parenta fighting at a Kindergarten graduation in Toledo, OH, you'll know exactly...) This is a very organized, large space, filled with a lot of fun, no doubt. Most of the staffers were all part-time, on the young side, so it's not bad. The initial line to buy tickets was pretty long, but they ask everyone to do the waiver in advance via your phone. They also use color coded wristbands to determine the time limit. Once the 2 hours of play has passed, your color will no longer be accepted at the activities. Great concept and also an honor system that people/kids are to take it upon themselves to depart the premises if your color is called out. They also try to sell the membership, which works if you know you want to come often. I am not from the area so it wasn't an easy sell for us. Also, it is recommended to eat before heading here. You'll see why. Have fun! Thanks for checking out this review!

Not toddler friendly…read more We went here with our 3 year old daughter for her cousins birthday. During our visit, the rules were very unclear. We were told by some staff that we could stay/jump with her and others that we could not. In the jungle gym portion, my daughter climbed up and was unable to get down without my assistance. I was scolded for this as I had to enter the jungle gym to help her. I understand if a facility is meant for older children, but this should be clearly represented and the rules should be clear.

Came here twice this month for birthday parties. This place is really buzzing on Saturdays! If you…read moredon't like crowds you may want to try coming during the week. Yesterday we were here for my nieces 5th birthday. What could've been a disaster turned out to be a really nice party. We had booked a room for 10 jumpers 3 weeks prior, but the week of the party were notified by the general manager that there was an error in their system that was causing parties to be double booked. So we were asked to move the party to the picnic tables instead. We could've been those angry parents that threw a temper tantrum over the whole mishap, but instead we practiced kindness and empathy. It was very obvious to me that the general manager was upset over the whole thing because that is a very difficult conversation to have and if it were you, you'd be upset too. I can imagine how many upset parents she had to deal with. I was really grateful for how accommodating they were for our party despite the chaos. She gave us a nice discount and some game cards for the kids. They were also present every step of the way with helping us decorate, dish out pizza and cake, and clean up. That is why they are getting 5 stars from me. I hope going forward they only continue to see success in their business!

I recently attended a six year old's birthday party. When you first walk in, it's very loud and…read morehectic, which is expected for a trampoline park but can feel a bit overwhelming. They offer finger foods like pizza, wings, and mozzarella sticks. You can have a party in their party rooms. The party rooms are time limited (about two hours or less), and while the staff isn't rude, they do come in frequently to remind you how much time is left. It makes the transition feel a little rushed. Once your time is up, you're kindly moved out. There is seating outside the party rooms, but there aren't enough tables to comfortably accommodate everyone. They do have lockers for your belongings, a small arcade area, and separate trampoline sections based on age, which is a big plus for safety. The food was average at best. The pizza wasn't great, and the mozzarella sticks were just okay like pre- frozen. Another downside is the parking lot. The plaza also has a Chuck E. Cheese, a nail spa, and an Olive Garden, so parking can be pretty chaotic especially on weekends when birthday parties are happening everywhere. Overall, it's fine if you just want to bring kids to jump and burn energy. Personally, I wouldn't choose it as a party venue because the time feels limited and rushed. Would I attend another party there? Probably. But once the two hours are up, I'm heading out.

Place is fine. However the thrill of trampolines runs out after like 20 mins. They have this kids…read moresection with a cool play area with a tube jungle gym. If that was like 5x bigger this place would be awesome. Now it's just boring.

We had such a wonderful experience celebrating my son's birthday at Funcity Center! The price was…read morevery reasonable (probably the best in DE) and there were so many fun activities for the kids -- from a variety of jumping areas to the arcades, they never ran out of things to do. The space itself is very large, and the party room was big (we have party of 25 kids) enough to comfortably fit everyone. The staff were helpful, friendly, and made everything go smoothly. Since we went on a weekday, it wasn't crowded at all, which made it even better for the kids to enjoy themselves. Overall, it was the perfect spot for a birthday party, and we'll definitely be coming back. Highly recommend!

My 3 year old granddaughter had such a wonderful time (and me too!). So many different things to…read moredo. Her favorite was the ball pit. The staff was friendly- we'll definitely be going back!

Came here for a birthday party, it was busy without being overwhelming which was really cool the…read moremusic was loud enough to hear but not deafening like some places I've been for kids parties. I doubt we will be back on our own outside of being invited for another party but if we are in the area I would sure consider stopping in because my daughter had a blast. Food prices were very reasonable and the staff was super kind which is a huge plus!

Written by my nine year old daughter: "Me and my cousin went…read morehere, and was super fun!! I went on one of those zip-lines (but it was the rope hangy thing) and I was really scared, but Marissa (A awesome staff member) helped me and actually gave me a plastic duck! (A thing you can find to hand in and get a prize). She was really patient and kind, Marissa I hope you are reading this!! Definitely 100/10 stars!!!!!"

Where are the parents and staff!?!?!?!?! Wth?!?!?!? Could not believe my eyes. Parents just drop…read moretheir kids off like it's a babysitting service

Parking is limited. They offer free Valet but suggest a tip…read more Checkin process is on a kiosk. The venue is toooo small. Too much going on! They time your entry and after that time you have to exit the building. Lol! They make an announcement!! They should have a separate area for bigger and smaller kids. The big kids were knocking the smaller kids down!! I enjoyed their pizza!! Overall, I would not go back.

Very fairly priced. Our kids had an amazing time. A lot to do and the snacks were affordable unlike…read moreother places. Staff was super nice. Highly recommend.

Solid fun! Indoor trampoline park with arcade games. Our kids all had a blast and mostly played on…read morethe trampolines. I'd say that the arcade games are on the expensive side as most are 15 credits. It's also not clear which ones earn you tickets for prizes, so some of my kids were disappointed at the end and I had to buy tickets. Some of the equipment is showing some wear and tear (missing zip line on the ninja course, etc.) but the kids didn't mind. Staff were nice too. My only negative that did not impact my review but is important for the business is to take another look at your shelter in place protocols! We were visiting from out of town and it just so happened to be the morning of the active shooter in nearby Levittown. We had paid reservations already, but the team was only letting in birthday party guests. We were told to wait in our car. Since no one knew where the shooter was or the situation, this had both of our families extremely nervous as we waited in our cars in the wide open parking lot and scoured the internet for updates for over an hour until staff finally let us in when we asked again.

An amazing place to go to wear the kids or grandkids out, so you can enjoy that end of the day…read morecocktail. There are a plethora of different size trampolines, a long kid slide, an inflatable area to jump on from different levels, 2 huge ball pits, a harness climbing wall and area. dodge ball area, and 2 basketball hoops accessed by trampolines. When I take my grandsons, I purchase the all day pass for them. They absolutely love it, and always make friends. So here I sit for 7 hours.

My son had a amazing time here at fun city adventure park totally recommend to all the children of…read moreBlackwood nj

It was cool and fun you just got to learn to drive it and you can go fast…read more And they are very nice people

Came here on a Friday afternoon craving a little adrenaline rush and was thoroughly impressed. The…read morecheck-in process was seamless, the staff were incredibly helpful, and the arcade section looked like a ton a fun. Definitely a great place for a party even if you don't race. The staff provided all of the amenities (mask, helmet, car, safety, etc.) and were very knowledgeable. The cars went quite fast and took turns very well. The laps/duration felt perfectly-timed and the process for waiting for your turn was seamless. They recorded the races via helmet cam and at the end they give you a QR code/email in which you can see the race results. To note: there is NO BUMPING and they can control how fast your car goes. If there is ever an 'incident' they can slow all of the cars down to prevent any injuries. All in all it was a lovely time. I would highly recommend. However, it can be very pricey. I would say 2 laps was just fine for us.