Professional. They got us an appointment real quick, though it was our first visit…read more Friendly staff & vet. Average pricing for Vet visit but not as steep as some. A job well done. Good size waiting room. Lots of seating. Wait time to be seen could've been better. However, we appreciated not being rushed in & rushed out of appointment.

Terrible. Took a sick cat in ( who had been in in last 2months for neuter shots exam). He was…read moreclearly in distress and they asked if I had an appointment. I did not. Never had appointment in my life for a pet that needed immediate attention. They told me "well you can drop off for a few of $75 and we will work in". Then proceeding to tell me if he needed euthanasia it would be about $350 for everything. Will never ever recommend or go back. No compassion. You really think I'm going to leave my pet with you to stick in a cage to die alone while waiting for you to work in. Shame on your practice and lack of caring! I took him home to find someone else. He died within an hour!!!!

We went into Petland on a fluke after seeing someone spinning a PUPPIES sign on the Loop. We'd…read morebeen looking for a maltipoo puppy which are apparently hard to find around here. Well, God was in control because one had arrived 4 hours prior to our visit! She hadn't even been bathed yet when I insisted on seeing her and they gladly bathed her and brought her out to us. We already knew she was ours and despite the ridiculous price they charged us, we thought saving her life was far more important than the money. She did come with a cart full of puppy supplies including a crate, heartbeat pillow, toys, food and practically anything one might need who has never had a pet before. They manager did mislead us about vet bills and we caught on immediately that Petland is all about the money but again, saving the life of this precious girls was worth it. After getting her home, we discovered she had giardia. Three rounds of medication, washing bedding, etc daily for weeks at a time to ensure she heals, was a major inconvenience and we think Petland should have compensated us for the vet bills. Again, the life of the puppy meant more to us than the money so we decided to put that frustration aside. The vet this Petland uses is a story of its own and I have reviewed them as well. (Premier Veterinary Hospital on Broadway) They got one star. I give 2 stars to Petland because the young guy who initially assisted us and had the puppy bathed so we could meet her was friendly, understanding, and willing to go the extra mile. Also because they do offer free training classes for the life of the dog if I understand correctly.

EXTREMELY RUDE STAFF!!!! I asked for the price on a puppy and they refused to give it to me…read more When I declined to sit in their little room the girl yelled at me as I walked out the door. I will never go back and recommend everyone go elsewhere. The customer service was the worst!

They show them as puppies to con you to look at them, and if you really start to investigate, you…read morerealize they're very much older dogs and not puppies at all. It's false advertisement. Ergo I do not trust them.

From the owner: We specialize in all colors of yorkies and we have the small yorkies ranging up to 4 lbs. and they…read moreare AKC or APRI registered