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    Lindale Pet Hospital

    3.7 (3 reviews)
    Closed 8:00 am - 12:00 pm

    Services - Lindale Pet Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Pet boarding

    Lindale Pet Hospital Photos

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    3 years ago

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    8 months ago

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    Stephanie’s Pet Nanny Service

    Stephanie’s Pet Nanny Service

    4.3
    (6 reviews)

    Best pet nanny around. Takes great care of the fur babies. Plenty of time out to socialize and…read moreplay. The help at the dog sitter is amazing. Air conditioning and heated kennel space. It's wonderful and well worth taking your pet.

    I had a prior reservation for my 2 dogs to be kenneled inside her home, last minute (day of) we…read moremessaged to check in with her to make sure drop off time was still good for 6:30, she moved it from 6:30 to 5:30 which is not problem. Stephanie then informed me that the dogs could not be kenneled inside do to someone/ or dog needing more space because of its medical needs. I would understand this if it was brought to my attention way in advance. we have a senior dog that has to remain inside due to random seizures and has to be watched. once we found out that she would not be keeping them inside I was able to find someone else to watch them that would keep them inside. I had cancelled my reservation for them to be dropped off today for a month and she sent a message saying she can no longer accept my animals due to it being within two hours of drop off. I am not pleased how she handled the whole situation. We had to physically contact her to make sure of our drop-off dates and times were good to go (she never once got in contact with us to check in). If you agree to something that agreement should stand, on all of her platforms she does not state a cancellation policy, so I think that that needs to be updated. Plus, she is very rude and vague when she contact us. We've had the dogs picked up before and had to wait 30 minutes to an hour waiting for someone to showed up to let us get our dogs. Dog sitting is not cheap so me paying over $1000 I would expect a little bit more.

    Kinder Kritter

    Kinder Kritter

    4.0
    (60 reviews)

    I received a message from John Michael and Kathy, the owners, regarding my concerns. They have…read morereviewed the training with their staff and addressed the issue. I have since dropped my Ramsay baby off again for grooming and have been very happy with the experience.

    I've taken my rescue dogs to Kinder Critter for grooming and have always appreciated the kindness…read moreof their groomer, Amber. Unfortunately, my recent interaction with the owner was one of the worst and shocking customer service experiences I've ever had. One of my dogs is a high-anxiety rescue who requires medication for grooming, and couldn't be groomed that day due to construction noise going on at the facility. When I asked to briefly speak with the owner about the situation, he interrupted me before I could explain and said, "That noise is not our problem. I don't care." When I questioned that response, he repeated, "I don't care. Just leave." I was honestly stunned and simply picked up my dogs and left. A few minutes later he called me. Instead of speaking to me in a professional way, he immediately justified his behavior by saying he was stressed because of the construction. When I told him I wasn't returning he called me a "two-faced b****" and told me to "f*** off" before hanging up on me. The front desk staff were kind and professional, and Amber has always been wonderful with my dogs. But the way I was spoken to by the owner was shocking and completely unacceptable. Pet owners trust businesses like this with animals that are essentially members of their family. Being told "I don't care" twice by the person running the business, followed by that kind of treatment, destroyed any confidence I had in returning. Because of this experience, I will not be bringing my dogs back.

    Lindale Pet Hospital - vet - Updated August 2026

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