I cannot say enough good things about Burns builders and Burns heat and air. They installed a 2 ton…read moresplit unit (outdoor/indoor unit) with duct work in the newly remodeled section of my home. In addition to this installation, they upgraded my electric panel. Other HVAC installers estimated that I would need a 1.5 ton unit. But Burns insisted that a 2 ton would be perfect for the space and not overwork the unit. They were 100% right. The unit is utilized for a renovated attic space. So it does get extremely hot in the summer. If I had gone with the 1.5 ton unit then it would have been overworking itself. I have to say they did all of this work with incredible integrity and for a fraction of the cost that I was quoted from other HVAC businesses.

From the owner: We are a full service Heating and Air company. We sell and service all models.read more

Very professional and friendly on the phone. Texted appt…read moretime Does quotes; conformed email in order to do so. Able to sked within one week.

From the owner: HVAC Repairs and Service since 1982read more

UPDATE: Voss came about 9:30 this AM. Could not fix it, coming back. Even with gas off, windows…read moreopen - gas smell is too strong to stay downstairs in the main part of the house. The owner felt our review was unfair, and even though they offer 24/7 and emergency service, and we have a service/maintenance contract with them - this didn't fall on their shoulders. We called FS, they advised us to call who manages our 2 HVAC systems (Voss) so that is what we did. Previous Review from last night; Darrell is not managing the Emergency line and we have a gas leak!!! (Update, he apologized, said he was "passed out," and called about 45 min + later, but did not come here.) We've done all we know to do, but FS Propane said to contact our HVAC maintainers...which is Voss, and we have a Service Plan with them. Two calls to Darrell, a Text to Neal, email to general email address, and here we sit! Windows open, hot and sticky with the smell of gas in the air... awesome customer service.

Terry H. was professional, helpful and knowledgeable. ....a super-nice guy! It was our first time…read morewith Voss HVAC, and it's looking like a great start. We will definitely call them again for future work on our geo-thermal unit.

Take insurance claims or at least be informative of your lack of service in the beginning of…read moreconversations

This company shows genuine interest in their customers. When I first called them, they were fast…read morewith solid answers, they were interested in me as their customer and they were very prompt getting out to my home to go over every detail of my install, and explain what equipment was best. If you have not had a new HVAC system installed in your home, you won't believe how expensive the system can be, it's mind boggling, literally. I received pricing up to $18,000.00 for a simple 3 ton HVAC system. These folks are total professionals and I don't hesitate to let everyone know, without knowing what other HVAC people quoted me, they were not only competitive, they beat every other HVAC contractor hands down, not by hundreds, but thousands of dollars, so let me save you lots and lots of leg work and hours of telephone calls, Southern AIR Solutions has the correct Rheem system for you and you WILL NOT be taken advantage of, as so many in Bowling Green were willing to do, as evidenced by their system pricing. Bob H

My husband and I had the crew from Brian's heating and cooling out to replace out heating and…read morecooling system along with moving the heating unit to a completely different room. I was very pleased not only with their work ethic but also with their willingness to fix issues that were done incorrectly by contractors before them. I am not extremely mechanically inclined but the technician Adam was patient with my questions and went out of his way to explain things to me. Overall this was the best experience we have ever had with any contractor we have had complete work in our home. Sherry and Stephen Titzer

It's really hard to find good solid reliable companies that practice the old-school type business…read morestrategies (honesty integrity and professionalism). It all started by contacting them to get a simple quote their were on time and their price was very competitive. The most impressive part was that Kevin was very patient and extremely knowledgeable about the work that he was quoting and explained step-by-step exactly what he will be doing. After receiving several bids, I went ahead and asked for a quick start and they jumped on the working mediately and finished up in one day! I even had to step out and told Kevin I would be right back and had another contractor show up and Kevin was nice enough to let the contractor know what I needed done since I was not present, this is called going above and beyond! Do not waste your time shopping around, trying to cut corners, go with a credible company that knows what they're doing, experienced and the price was respectful. I am happy! Oh before I forget, after the installation there was a small issue that was a concern, they immediately addressed it and were there right away! This to me was impressive because they back up their word on service!!!!! Thank you Brian Schmitt and crew!

As a small business owner, I've used RSP Heating & Cooling to do maintenance work on the systems at…read moremy lodging facilities for several years now. They are honest and dependable. I can usually get a service call the same day or the next morning and their on-site service coordinators are really good at communicating via cell phone. They are honest, dependable and always get the job done. They aren't bottom basement cheap, but reasonable compared to others. Subsequent work with them has left me feeling confident in their assessments and abilities. RSP is a solid and reliable HVAC company.

Furnace inspection: technician called before he came up my house, he introduced himself with eye…read morecontact dnd a handshake. Listened to my request carefully, completed the work efficiently, discussed problems and solutions, cleaned up. I couldn't have asked for a better experience

They did a great job. I had to reschedule my appointment which was no issue. They showed up early…read morein the quoted window, finished the job quickly, and charged me a very reasonable price at the low end of the estimate they gave me. Very professional and polite. Great job.

It's been like 2 weeks since I asked for service, so far everything has been very good!…read morePatrick, although pretty young, was very professional and helpful. Communication was always good and everything was on time! I will hire them again! But hopefully, no need in the short time

MY NEW HVAC COMPANY! (called them after previous company did nothing except hand me a dead mouse!)…read more Tech arrived ON TIME! Friendly, clean appearance (no b_tt cracks!) Listened carefully to my concerns and got right to work, immediately identifying and correcting problems. Followed up by performing yearly maintenance and cleaning. Service charges very reasonable for service provided. Furnance now purrs like it hasn't in years. So impressed, signed up for seasonal service program.

Shane and his guys were great they installed a whole new system for me and did the vents they did a…read moregreat job and worked hard very professional and affordable if your looking for great service and great prices you need to call Ohana

Since moving into the area we weren't sure who to call when we had AC issues. We like to use local…read morebusinesses and decided to give JLM a try. They have exceeded all of our expectations! The technicians were very knowledgeable, polite and respectful of the property (shoe booties and all). Not only did they know exactly the problem with the outdoor unit, they also helped set up a smart thermostat after installing the part outside. The lead tech even took the time to draw out a diagram of how our heat pump works and why we had the problem that we did. They took the time to make sure that we were satisfied with the work and we were only charged the service call fee and the cost of the part. 100% calling them again for maintenance, services and repairs (but hopefully not too soon).

My air conditioner stopped working. I received a call within 10 minutes and received service within…read more2 hours. Extremely knowledgeable, excellent quality. Would recommend without hesitation.