Decided to purchase my furniture at Ashley after reading the reviews. Salesperson, Barry Dixon, was…read morevery helpful, patient and overall nice. I told him exactly what I needed and he pointed me in the right direction. Tip: have an idea of what you want, it saves time, money and less buttery sweet talk...LOL. I personally appreciated Barry because he knew my budget and helped me stay within my means. He didn't bombard me with buttery sweet talk. Make time to shop for at least 3hrs from start to finish. UPDATE... It's been more than 30 days and I still DO NOT have my furniture. This is completely UNACCEPTABLE. What I am learning, speaking to the store manager is, some of the items I ordered were out of stock. Nobody shared this information with me. The salesperson should have told me so I could have made a decision to place the order or not. In addition, some of my items are at the warehouse however because all my items are not at the warehouse I do not have a shipping date. I'm not sure if corporate office reads Yelp reviews but I'm surely going to write them a nice memo regarding this matter. Another thing I am not pleased with during this ordeal is the amount of time it takes for someone to answer the phone at the store or customer service, going to the store in person gets better results.

Justine was a great help. She walked the store with us until we were satisfied. She remembered us…read moreby name when we came in the store to add on to our order. She was top tier customer service and we thanks her. One hundred stars in our book.

They are very helpful. I've been buying my appliances from them for years. They explain the…read moredifferent features on all the appliances that they recommend. Always make sure to tell you about the rebates being offered too

Sorry for the delay...had personal issues at home, but this company backs its products, service and…read morefollow up service. Purchased a washer that never worked properly...8 months later they took it back and provided a newer/better appliance without argument. Have purchased many appliances and will continue to do so in the future.....JOB WELL DONE AND THANK YOU!

Great Service, nice furniture, and huge inventory, gran servicio, muebles muy buenos y con los…read moremejores precios, los recomiendo!!

From the owner: Elizabeth Furniture & Mattress is your source for quality home furnishings delivered fast. Our…read moregiant furniture site features a huge selection of accent furniture, bathroom furniture, bedroom furniture, dining room furniture, living room furniture, kids furniture, baby furniture, children's furniture, bunk beds and more! We speak Spanish

They just came to make a delivery to my neighbor's house this morning. They're wonderful truck…read moredriver ran over my reflectors between my property in the road to keep people off my sidewalk and grass and broke it. I called the number written on the truck and talked to a lady that said would put me in contact with someone and it's been over an hour and no one called me back yet. If I was to buy something from them and at this point that is definitely out of the question all I know is that delivery team supervisor and it goes all the way back to the owner sucks. As written in the other bad review, stay away from the store. I'm not even a customer and they made my day bad. I wish I could give less than one star that would be great.

Pretty nice store! I…read morehave to say the furniture in here was/is very nice and seems like a really good quality. I'm somewhat in the market for a bedroom set and my initial goal was to go to "Ashley Furniture" however I ran across this store first and decided to stop. When I first walked in, I was greeted by a nice gentleman with glasses whom was dealing with other customers first- so I was surprised (and happy) that he went out his way to greet me as this goes a long way. As I went further into the store, I was greeted by another nice gentleman named "Rick". Although he is one of the sales person's there, I didn't feel pressured to make a decision on the spot or buy something in the store. This is actually the type of customer service I prefer. As I walked around the store, he would periodically ask me if I had any questions and make sure all concerns were addressed. The one thing that I did not like however, there was an older gentleman with blueish/ grey looking eyes whom when I first walked pass- I thought he was with a group of ladies as he didn't say anything and looked bored. As I was sitting on the furniture and taking pictures, he walked over and asked me if I had questions. When I told him I wasn't looking for help or buying anything- he walked away and acted someone disappointed. When I walked out the store and said "Goodbye"- he smiled but said nothing. It just made it seem like if he couldn't get a sale from me- he wasn't really interested in helping. Overall, pretty decent store and I would more than likely come back and gladly deal with Rick- he was very genuine and whom I would recommend.

Great store for furniture especially children's . They have…read morebeautiful expensive looking cribs without the price tag. They delivered and set up the crib for a nominal charge. Albert is amazing! Old world charm. He is understanding and so accommodating. Matching furniture can be ordered to complete the nursery. Love everything about this store!

Just recently purchased mattress from Lion they delivered that day and couldn't have been nicer…read more Also purchased Kitchen set from there I have no problem with their service or prices which to me are very reasonable was surprised how much stuff is there. Will be shopping there again

My visit to Ashlley Furniture was very productive The sales…read moreperson Dante was very patient, knowledgeable about the product And courteous When visiting a purchasing from Ashlley Furniture , make sure you ask for Dante

I'm giving them two stars because the furniture is not bad at all…read moreCustomer service however is horrible We purchased a reclining sofa set total of $3000 When it arrived unfortunately it was not what we were promised! It has two recliners however one is all the way on the left and the other one faces the TV When we were in the store we made a point of asking if both recliners could face the TV makes sense right? Long story short the sales person was very confused and misled us probably in advertently but we were stuck with something we didn't want ,,,What to do? Go ahead and return everything at our own expense +20% restocking fee And sit tight wait 6 to 8 weeks for ta new different one to come in ? That was totally unacceptable and I complained we did nothing wrong we were misled seem like a bait and switch to me? My complaint was elevated upstairs to the so-called finance department and I spoke to a Darnell on 06/09 who finally very reluctantly agreed to give me a refund of $250 if I kept the current sofa Clearly I was not happy but given the choice I reluctantly agreed On 621 I followed up still no credit spoke to Tunisia 07/07 same story spoke to Teresa this time I was told it takes two billing cycles?? 08/21 spoke to Ramos and 08/22 spoke to Karina same story two more billing cycles it seems that this is just a convenient way of saying we're not giving you the credit that was promised?? Why do I have to wait over 90 days for a small credit of $250 on a purchase of $3000 when I did nothing wrong but instead was misled by a confused sales person Bottom line broken promises poor customer service Sadly I do not recommend this place . ... There are other more reputable honest companies than this one in Linden New Jersey