I went to this establishment to purchase a bunk bed set for my twin boys. I was told there was a…read morepossibility for delivery on Tuesday cause it was only three scheduled deliveries. So the delivery didn't come I chalked it up and said it would be delivered Wednesday got a call from the friendly young lady at desk saying they would be there in five mins I rush home thirty mins later I get a call saying the driver was on his way to my house and collapsed in the parking lot. I drove up there cause I live two mins away walk in and there is the driver sitting in the chair drunk as a skunk. Mind you this guy was suppose to assemble my kids bunk bed.

It was easier than I expected and the salesman was very informative. I love the fact the mattress I…read moregot was a 3in1 mattress and I also love that its a really great deal :) highly recommended!

The value of the furniture is not worth it paying for the extended warranty is a waste of your…read moremoney don't bother. The sales people don't listen to you. I had to pay over $1000 extra for an order that cost me $1600 a part of that is my fault if the sales associate would listen to the customer instead of doing what they feel like doing that would never happen. Quality of the material is very low quality. There's an area on my couch that I may have sit in a 10th of the time and it's completely degrading. The side I sit on is great.

The Orland Park Bob's furniture store is the worst furniture store I have ever had to deal with in…read moremy life!!! If I could give them negative stars I would. I recently purchased an ottoman from there. I was told by the sales man and their manager on Saturday, the day of the purchase, that I could pick it up on Friday but when I called on Friday, they said it was at the store but I wouldn't be able to get it until I get the email that evening. I never received the email on Friday or Saturday or Sunday or Monday then I received the email on Tuesday that I have to schedule it for the following Friday. I have been waiting 3 weeks for a small most likely crappy ottoman. I had previously purchased a dinning set and work bar that splintered and had paint chipping after 3 months. They have horrible and deceptive sales people who are lazy and incompetent and their customer service tries to help but can't because of the store sales and management.

I own a truck business and was in the market for a new mattress. I stopped by American Mattress and…read moremet Patrick, who helped me pick out the perfect mattress for the business. During our meeting, I dropped some cash out of my pocket without realizing it, only to receive a phone call an hour or so later from Patrick, who asked if I lost anything. After checking my pockets, I realized what happened, told him the exact amount lost and he immediately offered to mail it to me right away. Just when I thought that kind of honesty was extinct in the world today, Patrick proved otherwise!

Hard working employees with lots of choices and values. There are looks and budgets for everyone.read more

Been here a few times, the sales are good, but the quality isn't great. There are a lot better…read moreoptions out there.

Stopped in on Labor Day for some questions and some possible shopping. Mitch came out to greet…read moreright away and I had my wife tell him her issues sleeping so he could get a better idea of what to show us. His came up with three mattresses in 3 price ranges and had us check them all out. Just like Goldie Locks we went bed to bed and the third one was just right, and by right I mean fantastic. Mitch hooked us up with a great deal on our mattress, bed and a bench. The service was fantastic and the attention to our wants and needs was above any other bedding store we walked into...and there were many. Thanks again to Lynn's Bedroom...I look forward to doing business again if we ever need you, I'll send anyone I know your way...

Running around for price checks and stopped in here. Was back out the door in all of 5 minutes…read more The lady handed us her business card, showed us only one chest (small show room anyway), and told us to look online. The two stars is not her fault, just the fact that there was very little to view. I will not visit again knowing the limitations.

This review is for service and price. I haven't received my mattress sets yet but if their comfort…read moreis anything like the sales process went, I'm excited. I chose this store based on the Google reviews. I'm surprised by the poor Yelp rating based on my experience and the Google reviews I read prior to visiting this store. So for starters, there's a mattress match questionnaire that I completed before visiting the store. I also researched prices to get an idea of how much I'd spend. Secondly, you can text the store for any questions prior to visiting. Staff responded and Tevin was the associate who helped me in-store and via text. When I got to store, he explained so much to me about the sleep experience and products I asked about. When I considered different mattresses, Tevin started on the luxury end. When I explained my budget, he found me comparable mattresses with drastically reduced prices. I've bought mattresses a few other times in the past but this, by far, was the simplest, easiest, most informative process. Tevin did not waste my time by trying to upsell me. He listened to my expectations and showed me products I liked that fit my budget. The Yelp reviews don't mention the nice staff I interacted with. LeVoria and Tevin were fantastic! Sine they were complimented quite often on the Google reviews, I figured I'd go to Yelp to compliment them and Mattress Firm. I had such a wonderful experience, we took a photo. Seriously, who does that? But for real, for real, this was a great sales process and shopping experience.

My partner stopped by this location to pick out a bed. We were helped by Kymberli. She was…read moreamazing!!!! She gave vital information that helped us make a sound decision. She knew so much about the different mattresses and how they would each work for our needs. I really want to say thank you, Kym, for making the experience pleasant.