After couch shopping for about 3 months for our new house we happened to stumble across this store…read more Had never been before and with not feeling 100% about the couch we had already picked out from another store we thought we should stop in. SO GLAD we did! Right away we were greeted by Ravi. She greeted us and gave us our space which was great. Didn't follow us around, just reminded us if we have questions to feel free to ask. Ravi was amazing and helped us create our couch. She was able to take the couch we already created from another store and a couch we liked at HSH. Our couch was just delivered yesterday and we couldn't be more happy. Ravi was very attentive and extremely helpful during the process. We'll definitely suggest HSH to anyone looking for furniture!

Selection: Upon entering I love the fine display! Clean, very comfortable, excellent selection…read more Service: We were greeted warmly, and NO PRESSURE to make a sale! Value: The gentlemen showed us a fine selection of Bedroom dresser's and nightstands. We made a great choice, and a great deal! In a few minutes my new bedroom dresser and nightstand was in my truck! -Thank you Mr. Tony for making it a comfortable experience! A four star review for HSH!

I bought a sectional less than a yr ago. This company went out of business. Its an Ashley furniture…read moreso I called them about how the boards all creek and make noise and the cushions are almost flat. They said its from a 3rd party seller so wont stand behind their furniture. I don't know what to do. Good News found the sales person at Roomexpress and they are sending me new cushions so they are standing up to their sale of the furniture! Alex at Room Express on veneman ave in Modesto is great. My next purchase I will go here first.

Amazing customer service!…read more A lot of great options and variety of furniture with a great value! Definitely recommend stopping by!

I ordered my vanity from here and specifically chose one that had Bluetooth features so I could…read moreplay music. When I picked it up, they gave me the wrong vanity even after confirming it was the correct one. I had even build the whole vanity and it had no bluetooth features. Because of that, I had to drive an additional 45 minutes back to Modesto to exchange it, which was really upsetting and inconvenient. Especially since I made sure it was the correct one and was told it was. I also had to wait 2 days to go back because they weren't responding on weekends.

Hey, if you wanna be lied to this is the place for you!! they will say if you purchase this and you…read moredon't like, if it's uncomfortable, or if something happens to it within this amount of days you can return it or exchange it.. but what actually happens is they don't answer the phone. Then when you go down there, they tell you only a manager can help you with this they're not here right now I'll have them call you.. what they're really doing is waiting out their return/exchange policy.. then they tell you sorry it's been too long, There's nothing we can do!! So, Again if you enjoy being ripped off and lied to this is the store for you..

Great prices and customer service! First stop and we were sold! My daughter wanted a green couch…read morefor her first new place and they had the perfect set! Thank you!!

I ordered and paid for a coffee table and an end table months ago. Still no delivery and no one…read morereturns my call anymore. The units have been in a warehouse in Los Angeles this whole time but The Furniture Market won't pay to have them brought up to Modesto unless it's with some other large order because it costs to much. I get being efficient but I'm getting shafted here. If they have something in the store you can get good deals here but beyond that I no longer trust them to deliver. Everything is paid for! Where's my furniture? Locked in storage in Los Angeles for months now

I am writing to express my deep disappointment and frustration with my recent experience at Modesto…read moreFurniture. My visit to your store left me with an overwhelming sense of regret and disbelief at the level of service and quality offered. First and foremost, the customer service I received was nothing short of abysmal. From the moment I walked through your doors, it was clear that the staff had little interest in assisting customers. No one offered any guidance, and when I finally managed to track someone down, their knowledge of the products was shockingly limited. I expected a professional and informed sales team, but what I encountered was indifference and incompetence. Furthermore, the condition of the furniture on display was appalling. The items were either poorly maintained or outright damaged. It was disheartening to see such a lack of care for the products you are selling. When I inquired about the condition of a particular piece, I was met with vague answers and deflection. It was evident that honesty and transparency were not priorities for Modesto Furniture. To add insult to injury, your pricing strategy is nothing short of predatory. The exorbitant prices for subpar quality left me questioning the integrity of your business. It is disheartening to witness a company taking advantage of customers who are seeking quality furnishings for their homes. In conclusion, my experience at Modesto Furniture was nothing short of a nightmare. Your store falls far short of the standards one would expect when making an investment in furniture. I strongly advise anyone considering a visit to your establishment to think twice and explore alternative options. Your lack of customer service, the deplorable condition of your merchandise, and your pricing practices are a disservice to consumers. I sincerely hope that you take this letter as an opportunity to reflect on the improvements your business desperately needs. Customers deserve better, and I trust that my feedback will not fall on deaf ears. Sincerely, Thomás UPDATE Modesto Furniture's inability to handle negative reviews raises serious concerns about their commitment to customer satisfaction. In today's interconnected world, where customer feedback plays a pivotal role, a company's capacity to accept criticism constructively is essential. When a business reacts poorly to negative feedback, it not only damages its reputation but also suggests a lack of accountability and a refusal to improve. In the competitive furniture market, customer trust and loyalty are paramount, and a failure to acknowledge and learn from criticism can lead to a decline in customer satisfaction and trust. Just trying to help but I guess your ego doesn't allow it.

Anthony never fails to deliver amazing service. From the moment I walk in, he's welcoming,…read moreknowledgeable, and genuinely cares about helping me find exactly what I need. He went above and beyond to make sure I was satisfied with my purchase, and the quality of the furniture here is outstanding. It's rare to find someone who combines professionalism with such personal attention. I highly recommend Anthony and Modesto Furniture to anyone looking for great pieces and even better service!

Bought a great couch - most comfortable at the best price. Service was super great and loved that…read moremy couch was delivered within 3 days!

Great service! Went in looking for an affordable queen bed frame for our first small apartment!…read moreJuan the manager was so helpful by guiding us to the affordable option and contacting other warehouses to ensure we received day of !

On November 5, 2025, I spent $538.93 on Christmas décor. I asked about the next day's Open House…read moresale and was told there was "no information." The next day, I learned everything was 20% off. When I asked for a price adjustment or exchange--well within the 14-day policy--I was refused. An employee took my items to the back, gave me a gift card and did not even put my name on it and told me, "We are not selling them to you." I was denied my discount, denied an exchange, and treated extremely poorly. Pamela who helped me had the worst attitude and said this was a private sale. How can it be private if there is a large banner on the building OPEN HOUSE!! They STOLED MY MONEY!! My credit card company was shocked and disgusted at Pamelas attitude. I am requesting immediate resolution!

It's shocking to me to see so many great reviews for this place. I've been here three times now and…read morethe service is terrible every time! If we're reviewing the furniture and decor then I can say, yes, they have a beautiful selection here. Maybe I don't look like someone who can afford it, I don't know, because I most definitely can but what I do know is that I've never once been greeted and today I was the only person in the store so it's not like they were busy. I had one lady look up at me, no hello, no what can I help you with...not even a smile. It's like this every time, I don't see how they stay in business.

We purchased a Ekornes Stressless couch and love seat. I called to enquirer if we where tighten the…read morerecline feature incorrectly. A month later with out an advance call or schedule two delivery personal showed up to investigate. Asking for there conclusion, responding with a shrug and don't know. We where expecting a call to inform us how to precede. One month later I called spoke to a sales person who informed me she would relay this to the owner. Another month passed no call, email or letter. I called again with the same results two weeks and counting. Maybe we did not spend the magic $$$ for service after the sale.

First came into Slater's a few years ago after my recliner wore out. Felt like the den needed a…read morerefresh too after my husband passed away in 2014. One of the designers Sharon helped me pick out a new recliner and a few other pieces to put in the den. Its amazing what a second pair of eyes can do for a room. She did a fantastic job of helping me figure out what I wanted my new space to feel like. Moved to Washington a few years ago to be closer to my son and his family, wish I could find someone like Sharon up here to help me with my condo!

Great selection with new things it seems every few weeks :) and everyone there is so nice and…read morehelpful with pricing and grabbing things for you!

A lot of great choices. I was having a hard time finding what I wanted and as soon as we got there,…read moreI saw it!

Very great customer service. When i walked in i was approached by Dama and she helped me…read moreimmediately with everything i needed. Dama stayed with me the whole way to listen with what i was looking for. Purchased a great 4 piece furniture set for a great price! Thank you Dama.

I ordered a bed frame online from their website and tried calling two separate days to schedule a…read morepickup time. Both times I called they could not locate my order and would tell me they would call me back, but would never call back. It took nearly a week later for them to realize that they didn't even have the item I ordered in stock and to offer me to buy something else that they did have in store. After letting them know that wouldn't work as I already had the mattress, I had purchased a bed frame, they let me know they would be able to issue a refund and that this would take 3-5 business day. It has since been two weeks later and I can't event get them to answer the phone anymore. Finally today after An 15 business days later, my refund has been issued!!! Only issued!! I'm very disappointed as I was trying to support a local business. I will never attempt to come here again.