Won't deal. Cars all had issues. I don't want to buy a car and have to immediately get it fixed…read more Buyer beware.

I bought a nice Toyota Avalon from Lonnie and with very low mileage for a great price. They have a…read morelot of nice used cars trucks and suvs. This is the second time I've bought from Lonnie and he is honest and will get you a nice reliable car. My first car I bought from him is still running ten years later!

This is the absolute best place to find a quality pre owned car with over 260 in stock they…read morepurchase 25 units a week and sell about 120 units a month. Making them the largest pre owned dealer in west Texas as from Albuquerque to Dallas

Thad was the best and he made the experience easy and enjoyable. He is knowledgeable and honest. It…read morewas the best car buying experience I have ever had. I will be recommending Thad to everyone I know.

My truck has been out for over a year with a seized engine that overheated, I took it here and they…read moretook care of it, runs like brand new. Theo is a good mechanic and there's nothing they couldn't fix.

I can be a very difficult customer to deal with. Much of this is due to my high expectations and…read morethe standard I believe businesses should meet. Josh and his team at Anything Auto did an incredible job at handling mishaps with my job. Situations that could have easily turned into heated frustration were properly, professionally, and courteously approached and I can't say I've felt more respected in similar situations. Although the extended issues with my vehicle were not ideal, this experience has solidified a loyal customer. I fully expect to use Anything Auto for all my future automotive needs.

I've always been leery to buy a vehicle from a smaller used vehicle dealership because of the…read moreunknowns like will they tell you the truth about what the vehicle has been through? Are they trust worthy and do they over charge compared to market value? Well we have been shopping around for our daughters first car and her dream vehicle happened to be at Hamsmith Auto! A new Ford Bronco!! I can say that Hamsmith Auto Group went above and beyond my expectations and got us in my daughters dream vehicle for a very fair price! I know because we have searched online and pretty much everywhere for a Bronco! If you're like us when you walk around most dealerships, you dread that salesman speed walking towards you because at that moment you're just there to look and not be hassled! At Hamsmith's dealership it was so different, the owner approached us like a next door neighbor inviting you to a barbecue! They do have sales guys but they all put out that same vibe!! Very chill!! There is another big dealership here in Lubbock that if it weren't for one sales guy that I've bought from multiple times, I wouldn't go there ever because they have 10 salesman you have to walk thru to get inside and all starring me and my wife down like a pack of wild dogs! Anyways long story short, Hamsmith Auto Group just became a new favorite!!

The staff is very personable and willing to work with you! We got a great warranty with out vehicle…read moreand reasonable price.

WILL NEVER GIVE THIS DEALERSHIP MY BUSINESS and will urge my associates not to either…read more Its always ironic that life throws out little tests for you. Sometimes you pass, sometimes you fail, but it should always be a lesson to be better. To the moral of this statement.... I was in the market for a newer car, since my current car was about 10 years old, and I felt I deserved an upgrade. I searched around and found a few SUV's that I liked and went on the main Gene Messer website, which paired me with a salesman at their toyota location and we got in touch via email and text. I looked over their inventory and did not see anything I liked but saw one at one of their Sister Dealerships and the salesman told me "If there is a car/truck we have that you want, I can get it." I believed him. So I asked him to try to get that vehicle and I would come in for a test drive. Since this convo happened late Saturday, he said he would call the Sister dealership on Monday morning and have them bring the truck over. Monday comes.....he says he is working on it, but tells me to just come on out anyways and it should be handled by the time I get there. I figured it could not hurt, since I was already in that area, so I go. He sits with me for a few minutes, we make small talk and he keeps trying to show me other vehicles. I turn those down. He proceeds to tell me everything that is bad about my trade in and then gives me a low ball offer. I was not even concerned about my trade in because I had a large down payment. But then tells me the truck I wanted already sold. OK. So I get my keys and leave. I head to another dealership, where they not only give me 2500 more on my trade in, but also found another of the truck wanted with no issue. That salesman did his job and called around until he found it for me. Insanely enough, the original truck I wanted DID NOT ACTUALLY SELL. I had a friend call the dealership where it was and they said they still had it, and asked if my friend wanted to come in for a test drive that day. Nice, so my original salesman lied to my face, clearly did not want to work that day, and basically lost about $80,000+ in sales. How is that you ask? Well, I was seeing how my personal transaction would go, and if I came out happy, I would buy a fleet of about 4 or 5 trucks and a van for my company. Nice one Gene Messer Toyota. So, looks like they failed this test, and lost a potential repeat customer.

This review is for the SERVICE DEPARTMENT - It is easy to schedule service online, using laptop or…read morecell phone. Love that! East to make changes to appointments too. Staff is always friendly and there is not a ton of upselling. Yes, sometimes they do malinger and keep you there longer, sending you a video of everything the tech found wrong with your car...but if you decline any of the recommended services they do not hassle you.

Two foodies from Houston,…read more We were in Lubbock during the 4th of July weekend. Technically, we were there from a Tuesday to Tuesday. On our way to Lubbock, we noticed that our XC90's AC was not cooling properly. We looked up Volvo dealership in Lubbock and found James Mears Volvo. Their service team member, Mark, told great care of us. The dealership provided a video of the repairs needed and Mark call us to discuss. The parts were available and AC was repaired. After we picked up our XC90, we had some additional warning lights. We call Mark who called us right back after business hours and scheduled a time to return and address the issues. We were surprised that Mark called us back after hours. But he knew that we were trying to get back on the road the next day. What amazing service. We are used to working with DeMontrond Volvo dealership which takes great care of us. It was a relief that there are other reliable Volvo dealerships in Texas. Thank you Mark and James Mears Volvo!

I just bought a car out of state from here with my mom and we could not be happier with how the…read morewhole process went. From start to finish, Garrett did an amazing job showing us the car, and telling us everything we needed to know about the car. They handled everything so well As someone who worked in the car business, I can honestly say that this place is doing everything right. If you are reasonable with them, they will be more than reasonable in return. Thank you again, Mears. I will definitely be back and can say whole heartedly that this is an excellent example of what a family owned car dealership should be. I recommend anyone give their business to them

The best Preowned vehicle I have purchased in my entire driving life of 34 years!!! I am serious!…read moreYou must Go see SHANE -the best salesman I have had in long time! And please tell him That Paul T sent you!! Aside from that all the staff and payment reps are very nice people! Definitely worth the investment!

Highly do not recommended this place at all. About a year in a half ago a got a vehicle from them…read more Within a week of having that said vehicle I ended up paying $860 in repairs for some fuel issues with the car. Got it fixed no problem. Then more issues with the vehicle a year later happen. Started Overheating, Alternator went out. Come to find out the Serpentine Belt snap that goes to the Water pump and alternator. So i then contact them and explained that i was having issues with coming up with payment that i was working toward also getting the car fixed. Which currently to fix the Alternator and get the serpentine belt and repair it the cost is roughly around $850. I then explain i did not have it to give me roughly another week to try and get that. Then they want to give me the run around say call our service department and pay them a fee to see what wrong with the car. Why would I pay a Diagnose Fee when I already know what wrong with it. Then I get a Text Message today from Virginia asking if i want to process the payment. I explained that am still working to get payment and try to get the car fixed. She then decide to be Rude. If your looking to buy a Car your best bet is to go to someone that has it to where Banks are the ones that finance for you as banks will work with you. Tejas Motors won't. They do not care about there customers at all.