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    McGavock Nissan Lubbock

    3.6 (91 reviews)
    Open 8:00 am - 7:00 pm

    McGavock Nissan Lubbock Photos

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    3 years ago

    Rude Employees, Terrible Wait Times , half the time they fix something and magically something else is broken

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    5 years ago

    I came for an alignment and left a satisfied customer! Definitely bringing my vehicles there again!

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    Page 1 of 3

    Ask the Community - McGavock Nissan Lubbock

    Live and work in Hobbs NM. Want to get into a new Nissan Titan but don't wanna drive an hour and a half just to be disappointed. Is there anybody who's bought a new vehicle from McGavock Nissan recently who can provide some advice?

    You won't be disappointed at McGavock's! They have a huge inventory and are so caring and professional. They will really roll out the red carpet for you. I bought a new Rogue in 2015 and traded for a new 2017 with all the new safety features.… Read more

    View All 2 Questions

    Review Highlights - McGavock Nissan Lubbock

    James Lyon got me into the vehicle I wanted, and met my requests and needs, all future car purchases will be at mcgavock.

    Mentioned in 3 reviews

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    Hamsmith Motor

    Hamsmith Motor

    5.0
    (1 review)

    I've always been leery to buy a vehicle from a smaller used vehicle dealership because of the…read moreunknowns like will they tell you the truth about what the vehicle has been through? Are they trust worthy and do they over charge compared to market value? Well we have been shopping around for our daughters first car and her dream vehicle happened to be at Hamsmith Auto! A new Ford Bronco!! I can say that Hamsmith Auto Group went above and beyond my expectations and got us in my daughters dream vehicle for a very fair price! I know because we have searched online and pretty much everywhere for a Bronco! If you're like us when you walk around most dealerships, you dread that salesman speed walking towards you because at that moment you're just there to look and not be hassled! At Hamsmith's dealership it was so different, the owner approached us like a next door neighbor inviting you to a barbecue! They do have sales guys but they all put out that same vibe!! Very chill!! There is another big dealership here in Lubbock that if it weren't for one sales guy that I've bought from multiple times, I wouldn't go there ever because they have 10 salesman you have to walk thru to get inside and all starring me and my wife down like a pack of wild dogs! Anyways long story short, Hamsmith Auto Group just became a new favorite!!

    From the owner: Founded in 2019 by Lubbock natives Chris & Trista Hamsmith, HMC is dedicated to serving the needs…read moreof our friends and family in Lubbock as well as the surrounding communities. We pride ourselves in our customer service and creating long lasting relationships. Call us today we would love to to help you find your dream ride!

    Gene Messer Toyota

    Gene Messer Toyota

    3.1
    (78 reviews)

    I couldn't be happier with my used, Toyota purchase! The Highlander I was looking for with…read morespecific colors inside and out and features that matched my particular criteria was located at Gene Messer Toyota in Texas. My salesperson Gabriel was so very helpful with this remote, out-of-state purchase. He was professional and instrumental in coordinating not only the transactional part with Eric (who handles on-site finance issues), but Gabriel was also my point-of-contact for the transport company's pick-up (who hauled it from Texas to California). Upon arrival, the car was detailed and smelled like new--even though it is nearing its 3-year anniversary. I would definitely recommend this dealership to locals or others who like to shop nationally for their "dream car" be it new or used.

    WILL NEVER GIVE THIS DEALERSHIP MY BUSINESS and will urge my associates not to either…read more Its always ironic that life throws out little tests for you. Sometimes you pass, sometimes you fail, but it should always be a lesson to be better. To the moral of this statement.... I was in the market for a newer car, since my current car was about 10 years old, and I felt I deserved an upgrade. I searched around and found a few SUV's that I liked and went on the main Gene Messer website, which paired me with a salesman at their toyota location and we got in touch via email and text. I looked over their inventory and did not see anything I liked but saw one at one of their Sister Dealerships and the salesman told me "If there is a car/truck we have that you want, I can get it." I believed him. So I asked him to try to get that vehicle and I would come in for a test drive. Since this convo happened late Saturday, he said he would call the Sister dealership on Monday morning and have them bring the truck over. Monday comes.....he says he is working on it, but tells me to just come on out anyways and it should be handled by the time I get there. I figured it could not hurt, since I was already in that area, so I go. He sits with me for a few minutes, we make small talk and he keeps trying to show me other vehicles. I turn those down. He proceeds to tell me everything that is bad about my trade in and then gives me a low ball offer. I was not even concerned about my trade in because I had a large down payment. But then tells me the truck I wanted already sold. OK. So I get my keys and leave. I head to another dealership, where they not only give me 2500 more on my trade in, but also found another of the truck wanted with no issue. That salesman did his job and called around until he found it for me. Insanely enough, the original truck I wanted DID NOT ACTUALLY SELL. I had a friend call the dealership where it was and they said they still had it, and asked if my friend wanted to come in for a test drive that day. Nice, so my original salesman lied to my face, clearly did not want to work that day, and basically lost about $80,000+ in sales. How is that you ask? Well, I was seeing how my personal transaction would go, and if I came out happy, I would buy a fleet of about 4 or 5 trucks and a van for my company. Nice one Gene Messer Toyota. So, looks like they failed this test, and lost a potential repeat customer.

    INFINITI of Lubbock

    INFINITI of Lubbock

    3.4
    (10 reviews)

    This dealer is not to be trusted. They misrepresented fees that were not legit. Made promises that…read morewere not kept. I would never buy a car or have service done at this dealership. Beware consumers

    If I could give them a zero I would, Drove 6 hours to trade my truck in for a 2021 ford explorer,…read morethey were so good and nice to get me in the vehicle but Driving back home and needing to clean my windshield the nozzles don't spray, I got the bumper to bumper warranty on it but was told those don't get covered but yet it's part of the car not something you should have to replace every year or few months down the road. 2 months after the purchase I come back to Lubbock for family stuff and I get stranded in the middle of the Intersection because my car completely shuts off, try to get a hold of them service department was closed, after getting help from some kind people of Lubbock and figure out how to get my car out of the middle of the road, did I mention it was during a busy part of the evening and I had 2 kids in car with me, figured out that my battery was bad, I go to the near by o Reilly's and purchase one, that following Monday I go by the dealership to try and get reimbursed and was told they won't do it because when they tested it it was good. clearly it wasn't and everything else wasn't actually tested either or my washer nozzles would be working. They are so kind to get you in a vehicle but not to help you out when has problems after telling you that whatever you need we are here to help. But yet tell me about a towing company that I could of used and blah blah blah that would of put me out of pocket more. I'll make sure to never use them again.

    Frontier Dodge Chrysler Jeep

    Frontier Dodge Chrysler Jeep

    1.8
    (69 reviews)

    We went in to look at used jeeps. They showed me the one they had on the lot. Then they told me…read morethere were very few in Lubbock for them to pull for me to look at. They showed me a brand new one and of course it was nice and great. We gave him our monthly payment preference and he came back to convince us to lease even though we had already told him we didn't really want to do that. We finally agreed to do the lease. He went to do the paperwork and it took FOREVER. Come to find out the system was down so they had to do everything by paper. I had a newborn baby with me and was never warned that this process would literally take all day. After all the paperwork was done there, we had to go sit in the financial office for another hour probably. We finally got all of the paperwork finished. The car wasn't cleaned up before giving us the keys. We also didn't get the 1 year of free car washes like we were supposed to.

    WARNING: Potential fraud and identity misuse…read more This past weekend, I discovered that an auto loan for nearly $100,000 was opened in my name without my knowledge or consent. The salesperson listed on the paperwork is Christopher Rangel and the finance manager is Toby Clement. I only became aware of this when I received an email regarding the loan at 4 am on Saturday. After multiple calls and being transferred several times, I finally spoke with the GM's assistant, Pamela Moa. Unfortunately, her attitude during the call came across as passive aggressive and dismissive, especially considering the seriousness of the situation. What was even more concerning was that no one at the dealership appeared to take the situation seriously or show any concern that potential fraud may have occurred within their dealership. During my attempts to get answers, I was placed on hold repeatedly, disconnected from calls, and my requests for copies of the documents were ignored. To make matters worse, I live several hours away from this dealership and cannot simply show up in person. I still do not know whether the vehicle connected to this loan is still on their lot or if someone has already taken possession of it. Opening a loan of this size in someone's name without authorization is extremely serious. At this point, the lack of communication and refusal to provide documentation only raises more concerns. I strongly advise anyone considering doing business here to proceed with EXTREME CAUTION. I would give 0 stars if I could.

    McGavock Nissan Lubbock - car_dealers - Updated June 2026

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