I am tell your now I would not go to master auto and it you already got a car from there you better…read moreget it checked out because I got one for there are it is missing up. I had be looking for a Cadillac and girl Kimberly that works there knew that I was looking for one and she thought that I was a fool and sale me one that gave problems and never checked it and make sure there was anything wrong with it so if you are looking for a car don't go to master auto

Great car, friendly and honest people. They will work with you to get you into what you need. I am…read morereferring everyone to go by and check them out!

SCAMMERS!!!!! I came here at the end of August looking for a…read morecar to get me back and forth to school and i found a little Nissan Altima being sold for 4500. They assured me many many times there was nothing wrong with it besides needing to put on the two back handles and the driver handle. It seemed like a really good deal and they seemed trustworthy, so I bought it with the promise of them installing the handles the next week. It is now November I've dropped about 6000 just trying to keep this car together, it has a blown head gasket, broken valve cover, they put water instead of windshield wiper fluid, the key fab doesn't unlock my doors at all AND i didn't get my handles until the second or third week of October and that's only because i kept calling every Friday. If you don't want to lose your entire savings, DONT COME HERE!!!!!!!!!!!!!!!

I was looking for a car I could pay cash for & was tired of waisting my time with shady dealers &…read moreowners. I saw a nice car here in my price range & ik good condition. They do offer in house financing here btw, it's just not what I was look ihg cugyThe owner went above & beyond & gave me a great deal for the car. I had the title the next week & no issues. I appreciate him not trying to pressure me to get something more expensive financed or trying to take advantage of me and overcharge or sell me something that had issues. (So far so good p). Anytime I had a question he was always very quick to respond & very helpful. I went in and signed the paperwork he already had prepared & it wasn't 1000 pages, I was finished with it in about 30 mins. Everything was smooth, straightforward & good business. Definitely recommend 10/10. Especially If your a female or someone buying your first car, this is definitely somewhere you can feel safe in knowing that you won't be taken advantage of or lied to. Thank you for making the process simple & straightforward

Had a 10am appointment to test drive a Nissan Armada the so called person that was texting me for…read moreinformation was AI we get there at 9:45 this morning to take care of business, they acted like they didn't even want us there the man got my application and took it to the back, came back and said because we had only lived in the lubbock area for 3 months that they couldn't help us what bullshit, i think it was because of skin color, we are on fixed income but its guaranteed income, we're both on early retirement and my wife is on disability, all we did was waste gas , they can stick their sorry ass business up their arse they could have said something before we even went there, wouldn't recommend them to anyone, they are a complete joke

Explain a $10k mark up on a $4,900 car. What a joke. No one buy these cars for that price. For the…read morelove of Christ.

Bought a really nice and clean 2014 Nissan Pathfinder from them yesterday. Drove 4 hours to pick it…read moreup and am glad we did. Communication was great and everything about the car was just as told. Good people. Highly recommended.

Mitch and his son are very responsive and sold me a solid truck at a good value. Was very impressed…read morewith how they worked with me.

The best Preowned vehicle I have purchased in my entire driving life of 34 years!!! I am serious!…read moreYou must Go see SHANE -the best salesman I have had in long time! And please tell him That Paul T sent you!! Aside from that all the staff and payment reps are very nice people! Definitely worth the investment!

There are excellent dealers out there - fair and honest then there is Tejas Motors who took…read moreadvantage of my young adult daughter on her first car purchase. I don't want to sound sexist or racist, but if you are a minority woman a "stealership" will have a target on you the second arrive on the lot. It's pathetic and disgusting, If I could have gone with her to shop for a car, I would. She's incredibly independent and I admire her for even doing this monumental task on her own. In March, 2016, my daughter purchased a red 2013 Hyundai Accent and the first night she brought it home the battery DIED. I told her that even with a used car, the battery shouldn't need to be replaced and you haven't had it 24 hours. After this happened we discovered a lot of issues with the dealership and car. Let's start with what I didn't like about this deal: She only had one car key The battery died the first NIGHT she brought it home The back tire wobbled The front bumper was coming unattached on the passenger side Numerous conversations with the sales person AND a manager we got them to "fix" the bumper, get a remote lock and key, and do an alignment. A few months later the "repaired" bumper came unattached AGAIN. Fast forward nine months, January, 2017, she decides to return the car to Tejas Motors. She called them and told them to pick up the car. It took them 3 almost 4 weeks to come pick up the car. When the manager came to obtain the keys he asked me what was the reason for her returning the car. I gave him the list of reasons and gave him both keys to the car. He walked towards the car but stopped and "inspected" at the bumper. The next day, my daughter's insurance company called to inform her that Tejas Motors filed a claim against her insurance for the bumper!! The audacity of it's as bare-faced, make-money-any-way-you-can business as is possible this side of organized crime.

I just want to give this Carlot a 5 star because I was walking and came upon them I got turned…read moreaway from many Carlots for credit or work history and let me just say this if it wasn't for them I would be screwed I finally have a beautiful reliable vehicle for me and my kids I called them about my car and they help me out didn't leave me high and dry like a lot of car lots I appreciate them so much I have a way to get to work with out having to rely on a ride or paying for expensive Uber and it's all thanks to amazing Vicky you are an angel thank u so much for all your help I'm very blessed to have met u if yall need a car go hit them up I know once this car is payed off I'll be back for a truck next love Crystal and my boys where grateful

Ended up not going with a Silver Jetta here due to the bank not working with the dealership. Really…read moreunfortunate because the women that there really knows here job and was quick to let us test drive. Super simple

The worst dealership I have every worked by far. I purchased a 2013 Chevy Cruze from them, said it…read morewas in a small front in collision and they had repaired everything. I had problems with it and removed the front bumper cover and found that the actual bumper was not on the car, the radiator support was gone and it was held in place with bailing wire. they also zip tied part of the bumper cover on so it would look like it was mounted to the bumper bar. Lucky I was not in a collision with that car or I could have been killed. They make a quick buck and put my life and the life of my children. I am scared their shady way will end up getting someone killed.