Oliver was outstanding answering questions w compassion and good prices !…read moreTues thru Sun 10 to 2pm Michele Harr

I am so happy to recommend Oliver from Precious Pet Cremations. He is a class act, compassionate,…read moreprofessional and just a nice and kind soul. While cleaning out a loved one's residence, I discovered several urns of her former pet remains. Wanting to be respectful of the remains and our family member, I arranged for Precious Pet Cremations to include the remains as part of a communal spreading of ashes at sea.

I've taken all of my pets here when their time to go to heaven arrives, over the years, 10 in…read moretotal. my beloved dogs, cats, reptiles etc. are resting in a high quality beautiful wood boxs with a perfect lil paw or claw print and a lovely poem. The staff has always been very sensitive and helpful. Off all the hard things to deal with in losing my pets, calling gateway is my easiest choice. their prices are very reasonable and they truly do care. I am very grateful for gateway and its staff.

I had made arrangements for my cat, Max-Arthur, through my veterinarian but wanted a different urn…read morefor his cremains. It was an easy phone call to make this change. The lady who answered the phone was kind and compassionate. Now "Max-Max's" earthly remains are in their final resting place, a beautiful multicolored teal metallic urn. There is also his paw print keepsake which came with Gateway's cremation package. Making final arrangements for a beloved pet is always difficult but the ease of taking care of a minor but important detail gave me peace.

I would give this place more than 5 stars if I could. I have cats, so I can only speak to that, but…read morethis place is A+++ for kitties. For the cats, there is a separate entrance so the cats don't have to mingle with the dogs, which is really nice since they are already traumatized from riding in the car. In the examination room there little baskets with blankets and cabinets for cats to "hide in" to feel comfortable, which I have never seen anywhere else. Usually vet rooms are just the examination table. Lastly, and most importantly, I found my 2 year old cat non-responsive on the floor one morning, which was completely out of the blue. I took him to other vets who REFUSED to administer life saving care without a $5000 up front payment. Dr. Nicole did NOT do that!!! Given the severity of the illness (and the fact the cat probably had hours to live without treatment), she treated him immediately and we discussed payment later. She actually cared about saving my cat's life above anything else. Dr. Nicole was willing to help me figure out a way to help me keep my cat alive without bankrupting myself or requiring an upfront fee just to look at him. And she did save his life. He is still alive today 2 years later :) and doing great (turns out he needed an operation due to a congenital birth defect). Also- I am surprised by some of the 1 star reviews mentioning how expensive things are. I feel other vets are more expensive and other vets seem to not care, like if you can't pay, your pet dies (see above). This is definitely NOT one of those places AND it is one of the more affordable places I have ever been to. I have had cats for past 10 years and have been to Marqueen, Claremont Veterinary, and VCA on Central Ave in Montclair, and this place is by far the most economical for the quality of care, for what its worth

Great place they took care of my pug with excellent care , I just wished they still did scratch pay…read morestill I wasn't able to get all the testing I wanted done I ended up paying for what I can do on my debit just blood work and antibiotics ! Scratch pay would have been a life saver because I could have did more , x-rays etc . Care credit doesn't accept me because I have no credit not bad credit it sucks! But overall great place .

The heartbreaking decision, particularly the not knowing for certain if it was truly the right time…read moreto bring my declining senior dog's life to a close, was met with wonderfully kind and patient understanding by Dr. Soliman and his equally compassionate vet tech which helped me tremendously in moving forward with releasing the okay to complete the unenviable tasks of both the end of life process as well as the after care, which they performed most carefully and professionally. I was present for the initial sedation but asked to be dismissed for the final procedure to which they were most empathetic in encouraging me to step outside with my other dog. Unexpectedly, but most appreciatively, after placing my departed dog on a stretcher and covering her, they had my other dog come in and be exposed to the new reality. It was something I was going to ask them to do anyway. My dog's reactions were quite amazing to behold, as he circled around the stretcher more than once, wagging his tail in acknowledgment. He walked away for a moment then returned again and then moved on after that point. I was also asked to assist in taking one end of the stretcher (in a way I felt like I was one of her pall bearers) out to their vehicle, which was most helpful to me in also experiencing a sense of closure. For such a difficult time, this was by far a much better option than taking her into a clinical environment, one that in her younger days was always most difficult for my dog to enter into because she was kind of an introverted homebody who became quite nervous in places she was unfamiliar with, e. g., periodic visits for rabies shots, etc. I can only offer my deepest thanks and highest recommendation for this unusual yet so very needed service run by truly sensitive, gentle, kindhearted and professional people.

Recently, we had to make the heartbreaking decision to say goodbye to our beloved dog Diesel. Since…read morehe absolutely hated going to the vet, we wanted his final moments to be as peaceful and comfortable as possible, so we chose in home euthanasia and found Dr. Solimon. Dr. Solimon and his nurse were incredibly kind, compassionate, and professional throughout the entire process. They took the time to explain everything, answered all of our questions, and helped make an incredibly difficult day a little less stressful. Their calm and caring approach brought us so much comfort during one of the hardest moments our family has faced. We are truly grateful for the care and dignity they showed our dog and our family. Being able to say goodbye in the comfort of our home meant everything to us. If you're facing this difficult decision, we highly recommend Dr. Solimon and his team.

There are no words to truly express how grateful my family is for Dr. Nicole and the entire Serene…read morePassages team. Recently, we had to help our almost 18-year-old dachshund, Dodger, cross the Rainbow Bridge. He had been with me since I was a teenager, so we truly grew up together. He wasn't just a dog. He was family. As the last of our five-dachshund dynasty, saying goodbye marked the end of an era for our family. We were there the day he was born, and nearly two decades later, it felt like such a full-circle moment to surround him with that same love as we helped him peacefully cross the Rainbow Bridge. From my very first phone call, I knew we were in the right hands. In full transparency, I wasn't my best self when Don answered, as I had been dreading making that call. Yet he met me with nothing but patience, kindness, and compassion. He answered every question without ever making me feel rushed and quickly replaced my fear with peace. His care didn't stop there. On the day of our appointment, he kept me updated on when to expect Dr. Nicole, checked in afterward, notified our primary veterinarian of Dodger's passing, and handled every detail with incredible thoughtfulness. He truly provided a white-glove experience, allowing us to focus entirely on loving Dodger instead of managing the logistics. The handwritten note we received afterward meant more to our family than he'll probably ever know. Dr. Nicole gave our family the most beautiful gift: a peaceful, love-filled goodbye at home. From the moment she arrived, her expertise and emotional intelligence were evident. She took the time to get to know Dodger and our family before anything else, allowing what could have felt like a heartbreaking appointment to instead become a meaningful celebration of his life. She thoughtfully explained every step, intuitively meeting each of us exactly where we were in our grief. She somehow knew when to speak, when to sit quietly, when to gently guide us, and when to give us space. She made sure each member of our family was truly ready before moving forward, honoring that everyone grieves differently. What impressed me most was that she never allowed the experience to feel clinical. Every detail was handled with remarkable tenderness and intention. Even something as routine as placing Dodger's catheter was done so thoughtfully and discreetly that our focus remained entirely on loving him instead of the medical process. Afterward, she lovingly swaddled him with such care and respect that it felt like she was caring for one of her own. Every interaction reflected dignity, compassion, and genuine love. As heartbreaking as that day was, Dr. Nicole gave us the incredible gift of peace, allowing us to be fully present with Dodger in his final moments and leaving us with the comfort of knowing we had given him the beautiful goodbye he deserved. Thank you, Dr. Nicole, Don, and the Serene Passages team for treating not only Dodger, but our entire family, with such dignity, compassion, and love. You transformed what could have been one of the most heartbreaking days of our lives into one that honored a life so deeply loved. We will carry that gift with us forever.

This is such an incredibly difficult decision for any of us faced with the rapid deterioration of…read moreour lifelong family companion. Our Bella was a 15 year old Aussie when we made the decision to euthanize her at home. Dr Nicole communicated with us throughout the day as to her arrival time. She was so extremely kind and supportive. She explained to us how the process works and gave us as much time as we needed to say our goodbyes. This was the best possible outcome for an incredibly painful experience. It has been a month since Bella's death and I finally can write this without crying. Dr Nicole really helped us feel that we had made the right decision. Godspeed Bella and thank you so much for all your love over the many years.

We lost our family dog Teddy after 15 wonderful years. Teddy was so much more than a pet and was by…read moreour family's side through so many difficult moments in life. Small Paws Cremation Service and Romo showed us incredible kindness and compassion. Romo reassured us that Teddy was in good hands, personally picked him up to be cremated and hand delivered his ashes back home to us with such care and respect. Romo gave us a lot of reassurance and we received great communication through out this process. It's rare to encounter such genuine compassion during a time filled with so much sadness. We are deeply grateful for the comfort and dignity Romo gave Teddy and our family during one of the most painful moments of our lives. Thank you, Romo and Small Paws Cremation Service, for treating our beloved Teddy with so much love and care. Thank you for bringing him back home to us!

If I could give Small Paws Cremations 10 stars, I would…read more Today I had to say goodbye to my boy, my cat Ñoño, after 17 years, and Romo treated both me and my pet with genuine kindness, patience, care, and respect from beginning to end. On one of the hardest days of my life, he helped make a heartbreaking situation feel a little more manageable. He explained everything clearly, treated Ñoño with dignity, followed up professionally, and most importantly, showed real compassion. He also worked with me on the price when I was in a very difficult spot, and that generosity meant more than I can put into words. What stood out to me most was that he did not make me feel rushed or like just another transaction. He understood that this was family, not "just a pet," and he treated the moment with the seriousness and care it deserved. Losing a pet is brutal, and when you are trusting someone with someone you love, kindness matters. In my experience, Romo gave exactly that. I'm deeply grateful to him and to Small Paws Cremations for helping me through one of the hardest days I've had in a long time. I highly recommend them.

I just wanted to reach out and extend a huge thank you for the incredible care and support you…read moreprovided during an exceptionally difficult time for our family. When our sweet Diamond unexpectedly crossed the rainbow bridge on a Sunday, our hearts were truly broken. We chose your service after seeing all the wonderful reviews, and we're so glad we did. From the moment we made that incredibly tough call, especially on a Sunday, your team's compassion and understanding were truly remarkable. We were utterly devastated, but your gentle approach made a world of difference. The private space you offered us to say our final goodbyes to Diamond was such a thoughtful gesture and allowed us to have those precious, peaceful moments with her. It meant so much. Today, we finally have Diamond back home with us. It's a mix of emotions, of course - so comforting to have her close again, yet still aching for her physical presence. But having her back brings a sense of peace that we truly needed. Thank you, from the bottom of our hearts, for everything. Your kindness and professionalism during such a challenging period helped us navigate through our grief with a little more ease. We are so very grateful.

I was in a desperate situation as I had to drive into town for a family emergency. During this…read morereally difficult time, my little furry baby was close to going over the rainbow and we felt it. He passed along the way out here and I called Aquapet which was the first place I saw with great ratings. Well I will say I see why they do! They were so compassionate and even though it was a Sunday, they made time to meet up with me so I may drop off my little one and give us a moment to have in saying good bye. Super emotional and also grateful for how understanding they were. Thank you so much for being there for my baby and giving me the opportunity in saying good bye in your private memorial service room. I got him back and very happy in the whole experience! and more!!!

The service was great. Very caring from the pickup of my sweet pup to the delivery of her ashes…read more They are reasonably priced as well. The best I could hope for in a stressful situation.

Very disappointed in this service. Would not recommend. Very tacky clay paw prints with rhinestones…read moreon them. We paid for the paw print framed and the pictures speak for themselves. Could not look cheaper or tackier. They used a label maker to put our dog's name on the frame. We also asked, specifically for our dogs fur, she was a black and tan Doberman and, well, again, the pictures speak for themselves. We wrote on the form, when they picked her up to make sure that they gave us both black and tan fur. She had a lot of tan fur in her paws that we should have clipped ourselves in retrospect. We got a tiny amount of black fur (it doesn't even look like hers). We had our last cat cremated at her vet and they did a much better job with the paw print and glass vial (filled with her fur). What's done is done. Also, it should be "forever in our hearts" with a "s" because "our" is plural. Just sloppy and cheap.